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Shop Assistant Jobs in Laurel, MS (NOW HIRING)

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District Trainer

Laurel, MS · On-site

Conduct in-shop coaching on all service positions, including Hood Tech, Pit Tech, Safety Check ... Evaluate employee performance and provide real-time coaching and development. * Assist with Manager ...

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How much do shop assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shop assistant in Laurel, MS is $14.43, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $15.77 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs

What are the most commonly searched types of Shop jobs in Laurel, MS?

The most popular types of Shop jobs in Laurel, MS are:

What cities near Laurel, MS are hiring for Shop Assistant jobs?

Cities near Laurel, MS with the most Shop Assistant job openings:

Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Laurel, MS as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $30,004 per year, or $14.4 per hour.

Museum Guest Experience Specialist II

Hattiesburg Convention Commission

Hattiesburg, MS • On-site

$13.75 - $17.75/hr

Other

Re-posted 17 days ago

Job description

Museum Guest Experience Specialist II (Full-time)

The Guest Experience Specialist serves as a welcoming and knowledgeable representative of the museum ensuring an engaging and positive visitor experience. This position is responsible for greeting guests, providing exceptional customer service, assisting with daily museum operations, tours, special events, programs, retail activities and administrative and operational tasks that helps to ensure smooth museum operations. The ideal candidate is enthusiastic, detail-oriented, organized, dependable, adaptable and passionate about engaging diverse audiences in support of the Sixth Street Museum District's mission.

Guest Services Experience

· Greet and welcome visitors, answer questions, and provide information about museum exhibits, programs and services.

· Answer and direct phone calls, respond to inquiries, and provide excellent customer service in person, by phone and email in a professional and timely manner.

· Conduct guided tours and assist with educational and interpretive programs for diverse groups.

· Support special events, including planning, setup, execution, staffing, breakdown and guest assistance.

· Assist in the creation of guest experience content for social media and digital platforms.

· Schedule groups and maintain the museum tour and event calendar ensuring accurate scheduling and communication

· Assist with volunteer recruitment and outreach activities.

· Collaborate with staff and volunteers to ensure smooth event operations and an excellent guest experience.

Operations and Administrative

· Open and close the museum according to established procedures, ensuring security and readiness for visitors.

· Assist with maintaining clean, organized, and welcoming public spaces.

· Maintain daily visitor logs, compiling attendance and visitor engagement reports

· Assist with weekly cash verification processes, monthly deposits, and ensure accuracy in point-of-sale transactions.

· Operate and process sales in the museum gift shop, assist with inventory upkeep, restocking, and merchandising.

· Purchase supplies and other items through the online purchasing system as directed.

· Enter event logistics into the event management system in a timely manner.

· Assists with the training of part-time guest experience specialists.

· Perform general office and administrative duties including data entry, filing, and internal/external document preparation

· Perform other duties as assigned to support museum operations.

Qualifications:

· High school diploma or equivalent required; some college coursework/experience in museum studies, hospitality/tourism, education, communications, or related field preferred.

· Excellent communication, interpersonal, and customer service skills.

· Strong organizational and time management abilities with attention to detail.

· Basic computer proficiency, including Microsoft Word, Excel, and PowerPoint.

· Ability to learn point-of-sale systems and online purchasing/event management software.

· Demonstrated ability to work independently and as part of a team.

· Flexibility to work weekends, holidays, and occasional evenings as needed.

· Comfortable engaging with diverse audiences and community groups.

Physical Requirements

· Ability to stand for extended periods and move throughout museum spaces.

· Ability to lift up to 25 lbs. for event or exhibit setup.

Work Environment:

This position operates in a public-facing museum and office environment that requires professionalism, adaptability, and a passion for engaging visitors and supporting cultural experiences.

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