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Shop Assistant Jobs in Quebec (NOW HIRING)

Michaels Stores

commis

Levis, QC

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Michaels Stores

membre d'equipe au service

Laval, QC · On-site

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Michaels Stores

gerant des ventes

Laval, QC · On-site

Major Activities * Assist Store Manager in leading and managing adherence to Standard Operating ... Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of ...

Michaels Stores

Membre d'equipe

Saint-jerome, QC · On-site

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Michaels Stores

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Michaels Stores

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Michaels Stores

Help customers shop, locate products, and provide them with solutions * Provide a fast and friendly ... Educate customers on the Voice of Customer (VOC) survey * Assist with Omni channel processes ...

Aerotek

Aide-mécanicien - Véhicules Lourds

Granby, QC

CA$60K/yr

Assist mechanics with mechanical repairs and troubleshooting of faults.Support the upkeep of mechanical, diesel, hydraulic, suspension, and braking systems.Use hand tools and shop equipment safely ...

New

TEN Canada (Transportation Equipment Network)

Perform inventory control, cycle counts, and reporting. * Assist with shop maintenance, safety inspections, and property upkeep. * Pick up/deliver parts or tools as required. * Maintain accurate ...

Posted today

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Shop Assistant information

See Quebec salary details

$8

$14

$21

How much do shop assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for shop assistant in Quebec is $14.89, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $17.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs
What are the most commonly searched types of Shop jobs in Quebec? The most popular types of Shop jobs in Quebec are:
What cities in Quebec are hiring for Shop Assistant jobs? Cities in Quebec with the most Shop Assistant job openings:
Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $30,970 per year, or $14.9 per hour.

Gestionnaire des ventes - Temps plein

Michaels Stores

Joliette, QC • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 days ago

Michaels rating

4.8

Company rating: 4.8 out of 10

Based on 946 frontline employees who took The Breakroom Quiz

649th of 731 rated retailers

Job description

Store - Joliette, QCThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Major Activities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
  • Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
  • Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
  • Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
  • Oversee Balloons business, birthday party operations, and other in-store programs and events
  • Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
  • Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
  • Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
  • Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
  • Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
  • Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
  • Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Other duties as assigned

Minimum Type of Experience Required

  • 3+ years retail leadership experience

Work Environment

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
  • Ability to climb ladders or step stools to stock and retrieve products.
  • Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
  • Ability to work in a fast-paced environment with frequent customer interactions.
  • Work hours include nights, weekends and early mornings

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Employment Type: FULL_TIME

What Michaels employees say

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