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Shop Assistant Jobs in Massachusetts (NOW HIRING)

U-Haul

Shop Helper

Salisbury, MA · On-site

$15 - $17/hr

Shop Assistant Minimum Qualifications: * Valid driver's license and the ability to maintain a clean driving record * Forklift certified Perks of joining the U-Haul Team: Get your career moving with a ...

U-Haul

Shop Helper

Salisbury, MA

$15 - $17/hr

Shop Assistant Minimum Qualifications: * Valid driver's license and the ability to maintain a clean driving record * Forklift certified Perks of joining the U-Haul Team: Get your career moving with a ...

Shane Signs

Be Seen First

Sign Installer and shop assistant

Jamaica Plain, MA · On-site

$60K - $70K/yr

Work at heights using ladders, lifts, and bucket trucks. * Assist in shop tasks, including sign preparation and assembly. * Hang banners throughout the city during peak seasons. * Must be good safe ...

flowcontrol

Assistant Shop Technician

West Springfield, MA · On-site

$36K - $37K/yr

The Assistant Shop Technician is responsible for many day-to-day responsibilities to keep the shop running safely and smoothly, as well as assisting with repairs and maintenance of rotating equipment ...

flowcontrol

Assistant Shop Technician

West Springfield, MA

$36K - $37K/yr

The Assistant Shop Technician is responsible for many day-to-day responsibilities to keep the shop running safely and smoothly, as well as assisting with repairs and maintenance of rotating equipment ...

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Shop Assistant information

See Massachusetts salary details

$9

$18

$25

How much do shop assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for shop assistant in Massachusetts is $18.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $19.95 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs

What are the most commonly searched types of Shop jobs in Massachusetts?

The most popular types of Shop jobs in Massachusetts are:

What cities in Massachusetts are hiring for Shop Assistant jobs?

Cities in Massachusetts with the most Shop Assistant job openings:

Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,946 per year, or $18.2 per hour.

Costume Shop Assistant

Bridgewater State College

Bridgewater, MA • On-site

$16.25/hr

Full-time

Posted 6 days ago

Job description

Posting Details
Position Information
Title
Costume Shop Assistant
Position Description
Are you interested in hands-on, creative work? If so, the Costume Shop is an excellent place to begin! We will help create six Theatre and Dance Department productions per year. You will learn technical skills used for building and altering costumes, practical organization skills, and you will have opportunities to apply creative problem solving to your everyday work.
In the Costume Shop you will:
  • Assist in preparation of costumes for department productions, which may including hand sewing, machine sewing, alterations, cutting fabric, and crafting projects under the supervision of the Costume Shop Coordinator.
  • Duties may include limited data entry and other appropriate communications work.
  • Maintain efficient organization and cleanliness of the shop and storage areas.
  • Assist in the documentation of costume stock.
  • Assist in the measurement of cast members as needed.
  • Assist in the care of costume garments including laundering, ironing, and steaming.
  • Wardrobe duties include preparation of strike and strike clean up including preparing the dressing rooms, writing up costume lists, and setting up the back stage area. Also washing and restocking costumes following strike.
  • Assist in costume fittings as needed

Eligibility requirements:
Must be a Bridgewater State University undergraduate student registered for a minimum of six credits for the Fall 2026 semester.
Preferred Qualifications
  • Enthusiasm for costume, clothing, fashion, and sewing.
  • Close attention to detail
  • Tenacity and a commitment to quality and accuracy on all projects
  • Openness to creative problem solving and critical thinking
  • Ability to remain calm and focused when in a busy environment
  • Ability to be a team player and to work individually depending on what is required
  • A desire to work creatively
  • Ability to listen well, follow direction, and ask questions when necessary

Physical Demands
Preferably students should be able to lift 25 lbs., be comfortable on ladders and be able to climb stairs. Please be advised that the Costume Shop is unfortunately not handicap accessible.
Special Conditions for Eligibility
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.
EEO Statement
Bridgewater State University is an equal employment opportunity employer and considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.
Hourly Rate
$16.25
Posting Detail Information
Posting Number
Stu06068P
Open Date
Close Date
09/30/2026
Open Until Filled
No
Special Instructions to Applicants
For additional information about this position or for a status update of your application, please contact:
Rachael Linker
rlinker@bridgew.edu

Apply