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Bosselman

Coffee Shop Assistant Manager

Davenport, IA · On-site

The Coffee Shop Assistant Manager supports the daily operations of the coffee shop, ensuring excellent customer service, high-quality beverages and food, and smooth team performance. This role ...

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How much do shop assistant manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for shop assistant manager in the United States is $18.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.63 per hour, depending on experience, location, and employer.

What does a shop assistant manager do?

A Shop Assistant Manager helps oversee the daily operations of a retail store, supporting the store manager in tasks like supervising staff, managing inventory, and ensuring excellent customer service. They often handle scheduling, resolve customer complaints, and assist in training new employees. Shop Assistant Managers also help implement sales strategies, monitor store performance, and ensure that company policies and procedures are followed. Their role is essential in maintaining a smooth and efficient retail environment.

What are the key skills and qualifications needed to thrive as a shop assistant manager, and why are they important?

To thrive as a Shop Assistant Manager, you need strong retail operations knowledge, staff supervision experience, and a background in sales or customer service, often supported by a high school diploma or relevant vocational training. Familiarity with point-of-sale (POS) systems, inventory management software, and scheduling tools is typically required. Excellent communication, problem-solving, and leadership skills help you motivate teams and deliver outstanding customer service. These abilities ensure smooth daily operations, increased sales, and a positive shopping environment.

What are some common challenges faced by shop assistant managers and how can they be addressed?

Shop Assistant Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing staff schedules, and handling unexpected issues like inventory shortages or staff absences. To address these, it's important to develop strong organizational skills, maintain clear communication with both staff and management, and be proactive in problem-solving. Embracing teamwork and regularly seeking feedback can also help in creating a positive work environment and ensuring the smooth operation of the store.

Is it hard to be a shop assistant manager?

Being a shop assistant manager involves overseeing daily store operations, managing staff, and ensuring customer satisfaction, which can be demanding due to multitasking and problem-solving responsibilities. Success in this role often requires strong leadership, communication skills, and the ability to handle stressful situations efficiently.

What is a shop assistant manager?

A shop assistant manager is a retail employee who oversees daily store operations, supervises staff, manages inventory, and ensures customer satisfaction. They often coordinate with higher management and may handle scheduling, sales targets, and training. Strong leadership, communication skills, and knowledge of retail systems are important for this role.

What cities are hiring for Shop Assistant Manager jobs?

Cities with the most Shop Assistant Manager job openings:

What states have the most Shop Assistant Manager jobs?

States with the most job openings for Shop Assistant Manager jobs include:

What are popular job titles related to Shop Assistant Manager jobs?

For Shop Assistant Manager jobs, the most frequently searched job titles are:

Shop Assistant Manager jobs near you
Infographic showing various Shop Assistant Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $39,408 per year, or $18.9 per hour.

Coffee Shop Assistant Manager

Davenport, IA • On-site

Bosselman Pump & Pantry, Inc
See more jobs at Bosselman Pump & Pantry, Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Overview

The Coffee Shop Assistant Manager supports the daily operations of the coffee shop, ensuring excellent customer service, high-quality beverages and food, and smooth team performance. This role assists the Coffee Shop Manager by leading the barista team during shifts, maintaining operational standards, and helping create a welcoming and efficient environment for both customers and staff. The Coffee Shop Assistant Manager will also be cross-trained to support convenience store operations and assist with store functions as needed.

Bosselman has many benefits to offer you that you will not find anywhere else like:

  • Paid vacation
  • 401K and matching contributions
  • Health, dental and vision insurance
  • Short and long term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay with PayActiv (access to earned but not yet paid wages)
  • And much more!

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities
  • Oversees daily shift operations, including opening and closing procedures as assigned.
  • Supervises baristas during assigned shifts, providing guidance, support, and coaching.
  • Assists with training new staff and reinforcing company policies and procedures.
  • Monitors inventory during shifts and reports low stock or equipment issues to management.
  • Ensures beverages and food items meet company quality standards.
  • Addresses and resolves customer concerns promptly and professionally.
  • Maintains cleanliness and operational standards during shifts.
  • Supports cash handling and end-of-shift reconciliation.
  • Maintains clear communication with the Coffee Shop Manager and team members.
  • Practices all company safety procedures to ensure a safe environment for team members and customers.
  • Provides friendly and competent customer service.
  • Assists with convenience store operations as needed, including:
    • Operating POS for store transactions.
    • Assisting customers with purchases and inquiries.
    • Stocking shelves and maintaining product displays.
    • Maintaining cleanliness and organization in the store.
  • Reports for work in a timely manner when scheduled.

Additional Job Duties:

  • Assists with other duties as assigned.

 

Supervisory Responsibilities:

  • Directly supervises a small team during assigned shifts.  
Qualifications

Education and/or Experience (include certs or licenses needed):

  • High school diploma or general education degree (GED).
  • Previous experience in a coffee shop or food service preferred.
  • Experience leading a small team or training staff preferred.
  • Experience in retail or convenience store operations preferred but not required.

 

Minimum Qualifications:

  • Ability to supervise and motivate a small team of baristas during shifts.
  • Excellent customer service, communication, and interpersonal abilities.
  • Ability to multitask, problem-solve, and work efficiently in a fast-paced environment.
  • Basic math and computer skills for POS operations and shift-level reporting in both coffee shop and convenience store settings.
  • Professional, positive attitude and ability to maintain composure under pressure.
  • Willing and able to work early mornings, weekends, holidays, and flexible shifts.
  • Must have a phone and reliable transportation.
  • Must be able to communicate in English - IF APPLICABLE.

  

Physical Requirements:  The physical demands described here are representative of those that must be met by the Coffee Shop Assistant Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

  • The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is frequently required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, sit, climb or balance, stoop, kneel, crouch or crawl, talk and hear.
  • Physical attendance at primary work location is required.
Employment Type: OTHER

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