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Ship Sticks Jobs in Florida (NOW HIRING)

Ship Sticks

Account Manager

Palm Beach Gardens, FL · On-site

$42K - $52K/yr

About Ship Sticks Ship Sticks is a simple solution for shipping golf clubs for travelers who want to take on courses around the world without the hassle of lugging their clubs through the airport.

Ship Sticks

Account Manager

Palm Beach Gardens, FL · On-site

$42K - $52K/yr

Educate clients on best practices for using Ship Sticks, including order placement, * tracking, and packaging guidelines. * Support onboarding and training of new client contacts to ensure a smooth ...

Ship Sticks

Resolutions Specialist

Palm Beach Gardens, FL · On-site

$20 - $25/hr

About Ship Sticks Global Sticks Express (d/b/a ShipSticks) is a leading logistics company specializing in innovative shipping solutions. Our mission is to provide efficient, reliable, and customer ...

ISHE

Mission Engineer - Miami

Miami, FL · On-site

$150 - $190/hr

Iterate in the field until adoption sticks, then document patterns for reuse across accounts * Apply responsible innovation guardrails - CJIS, evidence integrity, privacy - in every build. Ship ...

New

Sustainable World, Inc.

Mission Engineer - Miami

Miami, FL · On-site

$120 - $180/hr

Iterate in the field until adoption sticks, then document patterns for reuse across accounts * Apply responsible innovation guardrails - CJIS, evidence integrity, privacy - in every build. Ship ...

New

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How much do ship sticks jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for ship sticks in Florida is $13.41, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $14.38 per hour, depending on experience, location, and employer.

What is Ship Sticks?

Ship Sticks is a logistics company that specializes in shipping golf clubs, skis, luggage, and other sporting equipment for travelers. By using Ship Sticks, customers can avoid the hassle and potential fees of checking their gear with airlines. The service provides door-to-door pickup and delivery, ensuring that equipment arrives safely and on time at the desired destination. Ship Sticks partners with major carriers like FedEx, UPS, and DHL to offer reliable shipping options both domestically and internationally.

What are some typical challenges faced by customer service representatives at Ship Sticks, and how can they be managed?

Customer service representatives at Ship Sticks often handle high volumes of inquiries, particularly during peak travel seasons. They may encounter situations where shipments are delayed or lost, requiring effective communication and problem-solving skills to reassure customers and coordinate with shipping partners. Staying organized and familiar with internal tracking systems helps manage these challenges, while teamwork with logistics and operations staff ensures swift resolution. Emphasizing empathy and patience is key to maintaining customer satisfaction in stressful situations.

What are the key skills and qualifications needed to thrive as a shipping logistics coordinator, and why are they important?

To thrive as a Shipping Logistics Coordinator, you need strong organizational skills, attention to detail, and a background in logistics or supply chain management, often supported by relevant education or experience. Familiarity with shipping software, tracking systems, and transportation management tools is typically required. Excellent problem-solving, communication, and customer service skills help you manage shipments and resolve issues efficiently. These competencies ensure timely, cost-effective, and smooth delivery operations, directly impacting customer satisfaction and business success.

What is the difference between Ship Sticks vs Shipping Coordinator?

AspectShip SticksShipping Coordinator
CredentialsNo specific certifications requiredLogistics or supply chain certifications often preferred
Work EnvironmentCustomer service, shipping, and logisticsOffice-based, coordinating shipments and logistics
Industry UsageTravel, sports, and recreational shippingRetail, manufacturing, and distribution sectors
Search/Comparison IntentShipping services for personal itemsManaging and coordinating shipments for companies

Ship Sticks primarily provides shipping services for individuals sending sports equipment or personal items, focusing on customer service and logistics. Shipping Coordinators manage and oversee shipment processes within organizations, often requiring industry-specific certifications. While both roles involve shipping, Ship Sticks is a service provider for consumers, whereas Shipping Coordinators work internally within companies to coordinate logistics.

What are popular job titles related to Ship Sticks jobs in Florida?

For Ship Sticks jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ship Sticks jobs in Florida look for?

The top searched job categories for Ship Sticks jobs in Florida are:

What cities in Florida are hiring for Ship Sticks jobs?

Cities in Florida with the most Ship Sticks job openings:

Ship Sticks jobs near you
Infographic showing various Ship Sticks job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $27,892 per year, or $13.4 per hour.

Account Manager

Palm Beach Gardens, FL • On-site

Ship Sticks
Travel Arrangement Services • 11 - 50 employees
Learn more about Ship Sticksexternal

$42K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

About Ship Sticks
Ship Sticks is a simple solution for shipping golf clubs for travelers who want to take on courses around the world without the hassle of lugging their clubs through the airport.
Founded in 2011, Ship Sticks aims to grow the game by opening up the golf travel experience in a cost-effective, easy-to-use way. The company's partnerships with major delivery carriers including UPS, FedEx and DHL, as well as premier golf resorts, keep costs down while sending golf clubs quickly and safely. Once a traveler schedules a shipment online, Ship Sticks picks up the golf clubs, provides complimentary insurance, and guarantees on-time delivery at hotels and golf destinations worldwide.
Headquartered in Palm Beach Gardens, Florida, Ship Sticks operates seven days a week providing customer service. The company has direct partnerships with thousands of courses worldwide, including 80 percent of Golfweek's Top 400 Golf Courses, Country Clubs, and Resorts. Profiled in Forbes, Golf Digest, CNBC and more.
Position Overview
Account Managers serve as the frontline support for our valued B2B clients, ensuring a seamless
experience across all aspects of their interaction with Ship Sticks. This role is responsible for
managing daily service needs, including pickup and delivery issues, claims, lost package
investigations, and box or supply fulfillment. Account Managers work closely with clients to
understand their unique requirements, provide timely assistance, and resolve any issues with
care and urgency. In addition to support, they help strengthen client relationships by promoting
best practices and encouraging more efficient use of our services.
Roles & Responsibilities
Client Support
  • Serve as the primary point of contact for assigned client accounts, providing prompt and
  • professional support via phone, email, and chat.
  • Troubleshoot and resolve service issues including missed pickups, delayed deliveries,
  • claims, and lost package investigations.
  • Educate clients on best practices for using Ship Sticks, including order placement,
  • tracking, and packaging guidelines.
  • Support onboarding and training of new client contacts to ensure a smooth start and consistent experience.

Operational Execution
  • Monitor active shipments to proactively identify and address potential issues before
  • they escalate.
  • Coordinate box and supply fulfillment to ensure clients receive the materials they need
  • in a timely manner.
  • Maintain detailed records of client interactions and resolutions using internal systems
  • (e.g., CRM, Zendesk).
  • Collaborate with internal departments (e.g., Operations, Claims, Logistics) to align on
  • timely issue resolution and service enhancements.

Relationship Management & Growth
  • Track and analyze client usage trends to identify opportunities for increased engagement
  • and service adoption.
  • Promote efficient service usage, encouraging clients to streamline their shipping process
  • with our tools and features.
  • Strengthen client relationships through consistent, proactive communication and
  • dependable service support.

Position Benefits
  • Full training provided - no experience required
  • Competitive pay with bonus opportunities
  • 401(k) retirement plan
  • Health, dental, and vision insurance
  • Paid vacation
  • Supportive team environment
  • Opportunities for career advancement

The pay range for this role is:
42,000 - 52,000 USD per year (Palm Beach Gardens, FL)

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