With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Cruise amp; Excursions Director is a hybrid role responsible for engaging ...
With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Cruise amp; Excursions Director is a hybrid role responsible for engaging ...
Excursions Director
Toledo, OH · On-site
With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Excursions Director is responsible for engaging guests in each ...
Excursions Director
Toledo, OH · On-site
With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Excursions Director is responsible for engaging guests in each ...
Excursions Director
Rocky River, OH · On-site
With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Excursions Director is responsible for engaging guests in each ...
Excursions Director
Rocky River, OH · On-site
With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Excursions Director is responsible for engaging guests in each ...
Engineering Duty Officer
Cleveland, OH · On-site
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Engineering Duty Officer
Cleveland, OH · On-site
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Engineering Duty Officer
Toledo, OH · On-site
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Engineering Duty Officer
Toledo, OH · On-site
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Engineering Duty Officer
Columbus, OH · On-site
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Engineering Duty Officer
Columbus, OH · On-site
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Managing the construction, delivery, maintenance, conversion, overhaul and disposal of ships, submarines and aircraft carriers * Overseeing the planning, execution and testing of the repair and ...
Lead Fulfillment Ship Associate
New Albany, OH · On-site
$17.50 - $21.25/hr
As a Lead Fulfillment Ship Associate , you will also be responsible for effective time management ... You Will: * Support and follow direction from management and complete tasks with minimal ...
Lead Fulfillment Ship Associate
New Albany, OH · On-site
$17.50 - $21.25/hr
As a Lead Fulfillment Ship Associate , you will also be responsible for effective time management ... You Will: * Support and follow direction from management and complete tasks with minimal ...
Design and ship multi-channel account plays that combine ads, content, intent signals, and sales outreach into coordinated campaigns against Tier 1 and Tier 2 accounts. * MQA Management: Own the ...
Design and ship multi-channel account plays that combine ads, content, intent signals, and sales outreach into coordinated campaigns against Tier 1 and Tier 2 accounts. * MQA Management: Own the ...
Supply & Logistic Manager
Toledo, OH · On-site
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Supply & Logistic Manager
Toledo, OH · On-site
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Supply & Logistic Manager
Columbus, OH · On-site
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Supply & Logistic Manager
Columbus, OH · On-site
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Supply & Logistic Manager
Cleveland, OH · On-site
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Supply & Logistic Manager
Cleveland, OH · On-site
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Become a pro in inventory management, financial management, and procurement. SUPPLY AND LOGISTICS ... RETAIL SERVICES SPECIALIST You might think being stationed on a Naval ship in the middle of the ...
Shipping and Receiving Associate
Medina, OH · On-site
$22 - $25/hr
Experience with UPS WorldShip and FEDEX Ship Management a must; experience in Starship Shipping program preferred * Ability to apply general concepts such as percentages, addition, subtraction ...
Quick apply
Shipping and Receiving Associate
Medina, OH · On-site
$22 - $25/hr
Experience with UPS WorldShip and FEDEX Ship Management a must; experience in Starship Shipping program preferred * Ability to apply general concepts such as percentages, addition, subtraction ...
Customer Program Manager
Mentor, OH · On-site
Review and manage Time Gates (TG), On Time Delivery (OTD), and Ship Date Accuracy (SDA) with all ... departments. * Communicate exceptions that will necessitate a change to the planned ship date or ...
Customer Program Manager
Mentor, OH · On-site
Review and manage Time Gates (TG), On Time Delivery (OTD), and Ship Date Accuracy (SDA) with all ... departments. * Communicate exceptions that will necessitate a change to the planned ship date or ...
Customer Program Manager
Mentor, OH · On-site
Review and manage Time Gates (TG), On Time Delivery (OTD), and Ship Date Accuracy (SDA) with all ... departments. * Communicate exceptions that will necessitate a change to the planned ship date or ...
Customer Program Manager
Mentor, OH · On-site
Review and manage Time Gates (TG), On Time Delivery (OTD), and Ship Date Accuracy (SDA) with all ... departments. * Communicate exceptions that will necessitate a change to the planned ship date or ...
Pick, Pack, Ship Team Member
West Chester, OH · On-site
$14.50 - $18/hr
Pick, Pack, Ship Team Members support Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road ... Identify inventory and process issues and present them to management for referral to problem ...
Pick, Pack, Ship Team Member
West Chester, OH · On-site
$14.50 - $18/hr
Pick, Pack, Ship Team Members support Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road ... Identify inventory and process issues and present them to management for referral to problem ...
Pick, Pack, Ship Team Member
West Chester, OH · On-site
$14.50 - $18/hr
Pick, Pack, Ship Team Members support Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road ... Identify inventory and process issues and present them to management for referral to problem ...
Pick, Pack, Ship Team Member
West Chester, OH · On-site
$14.50 - $18/hr
Pick, Pack, Ship Team Members support Cornerstone Brands (Ballard Designs, Frontgate, Grandin Road ... Identify inventory and process issues and present them to management for referral to problem ...
Design and ship multi-channel account plays that combine ads, content, intent signals, and sales outreach into coordinated campaigns against Tier 1 and Tier 2 accounts. * MQA Management: Own the ...
New
Design and ship multi-channel account plays that combine ads, content, intent signals, and sales outreach into coordinated campaigns against Tier 1 and Tier 2 accounts. * MQA Management: Own the ...
New
PICK / PACK / SHIP Material Handler
Middleburg, OH · On-site
$21 - $22/hr
PICK/PACK/SHIP Material Handler **SIGN-ON BONUS AVAILABLE** Location : Middleburg Heights, OH ... management programs, and new construction. AP Services BU is the leader in fluid sealing ...
PICK / PACK / SHIP Material Handler
Middleburg, OH · On-site
$21 - $22/hr
PICK/PACK/SHIP Material Handler **SIGN-ON BONUS AVAILABLE** Location : Middleburg Heights, OH ... management programs, and new construction. AP Services BU is the leader in fluid sealing ...
Ship Manager information
See Ohio salary details
$21.9K - $28.7K
4% of jobs
$28.7K - $35.6K
10% of jobs
$41.2K is the 25th percentile. Wages below this are outliers.
$35.6K - $42.5K
14% of jobs
$42.5K - $49.4K
16% of jobs
The median wage is $55.2K / yr.
$49.4K - $56.2K
7% of jobs
$56.2K - $63.1K
10% of jobs
$66.5K is the 75th percentile. Wages above this are outliers.
$63.1K - $70K
29% of jobs
$70K - $76.8K
4% of jobs
$76.8K - $83.7K
3% of jobs
$83.7K - $90.6K
1% of jobs
$90.6K - $97.4K
2% of jobs
$21.9K
$58.3K
$97.4K
How much do ship manager jobs pay per year?
How much do ship managers make in the US?
Is ship management a good career?
What are the main challenges a ship manager faces in day-to-day operations?
What is the difference between Ship Manager vs Marine Superintendent?
| Aspect | Ship Manager | Marine Superintendent |
|---|---|---|
| Certifications | Maritime certifications, ship management licenses | Maritime certifications, safety and management training |
| Work Environment | Office-based, ship owner or management company | Onboard ships and onshore offices |
| Employer & Industry Usage | Ship management companies, shipping lines | Shipping companies, fleet operators |
| Primary Focus | Overseeing ship operations, crew management, compliance | Supervising ship safety, maintenance, and operational standards |
While both roles involve maritime operations, a Ship Manager primarily handles overall ship management and crew coordination, often from an office setting. A Marine Superintendent focuses more on onboard safety, maintenance, and operational standards, often working both on ships and in offices. Both roles are essential in the shipping industry but differ in scope and daily responsibilities.
What does a ship manager do?
What are the key skills and qualifications needed to thrive as a ship manager, and why are they important?

Full-time
Medical, Dental, Vision, Retirement
Re-posted 7 days ago
Job description
The Cruise amp; Excursions Director is a hybrid role responsible for engaging guests both on board and ashore. On board, the Cruise amp; Excursions Director is the most visible advocate for guests and is responsible for creating a fun atmosphere while always engaging guests through a series of activities, shows, events, presentations, communications and socializing throughout the cruise. Ashore, the Cruise amp; Excursions Director engages guests in each destination through a series of shoreside excursions, explorations and adventures while managing all shore excursions and transfer operations, external vendor/operator communications, premium excursion upselling and inventory management.
This role has the highest level of guest interaction and can be very demanding, with long hours. The role requires an energetic and creative person with extraordinarily polished presentation skills, a collaborative team spirit and a passion for guest satisfaction. The Cruise amp; Excursions Director reports to the Hotel General Manager.
- Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
- Create the Ship to Shore.
- Effectively communicate to guests via the shipboard daily program, stage, public address system and one-on-one interaction and socialization.
- Be extraordinarily well-versed in the cruising region, ports of call and excursions offered.
- Confirm and adjust, as necessary, all shore excursions, explorations, adventures and transfers.
- Greet guests as they depart for and return from shore excursions.
- Accompany guests on daily excursions as a company representative and brand ambassador.
- Coordinate, communicate and confirm all logistics with vendors, coach companies, guides, ground operators and entertainers to ensure timely and smooth service.
- Accommodate guest requests, including highly personalized ones such as kayaking, golf tee times, and private transportation arrangements.
- Socialize with guests at every opportunity including, but not limited to, mealtimes and cocktail hour.
- Make daily midday announcement/update; make every effort to make all PA announcements as the “voice” of the cruise.
- Present a detailed Officer’s Introduction and Excursions Briefing to guests at the beginning of every cruise.
- Assist in the delivery of the Safety Briefing with the Captain.
- Ensure lounges are prepared for activities, events, presentations and shows (lounge configuration, stage set-up, background music, A/V requirements, etc.).
- Meet and greet step-on entertainers when they join the ship; conduct sound check and inspect stage set-up.
- Oversee excursion inventory and invoicing system; be fully responsible and accountable for system hardware.
- Manage launch boat operations with the Mate.
- Purchase morning newspapers in port each day.
- Oversee, manage inventory and display port information collateral for guests; coordinate with local CVBs to obtain and refresh maps, brochures and other port-/region-specific materials of interest to guests.
- Ensure that approved background music is playing in lounges before and after each activity, presentation and show.
- Create and update bulletin board daily.
- Coordinate weekly office inventory.
- Prepare folders and materials for turnaround day.
- Inform crew members of daily excursion offerings.
- Monitor and evaluate performance of vendors, coach companies, guides, ground operators, motor coaches, entertainers and guest speakers, providing immediate course corrections when necessary.
- Oversee company representation at pre-cruise hotels on turnaround day (when applicable).
- Meet with Guest Speakers, Guest Instructors and Resident Entertainers at the start of every cruise to review scheduling.
- Promote on board sales and brand loyalty program.
- Communicate and report regularly to the Home Office as to the status of the cruise, excursion counts, guest issues and recovery, entertainment, enrichment and activities.
- Perform other reasonable duties as assigned by the Hotel General Manager.
- Perform bartending duties as needed with other management personnel.
- Bachelor’s Degree in hospitality, tourism, or event management is preferred.
- Proficiency in Microsoft Office Suite applications.
- Enthusiasm, confidence, and a can-do attitude.
- Strong public speaking skills.
- Strong social skills.
- Strong critical thinking skills.
- Strong sense of production and presentation.
- Basic knowledge of audio/visual equipment required.
- Excellent time management and attention to detail.
- Strong knowledge of U.S. Geography preferred.
- Transportation Worker Identification Credential (TWIC).
- Ability to perform the essential functions of the job with or without accommodation.
- Ability to engage guests throughout each cruise.
- Superior time management.
- Ability to manage and solve problems.
- Sense of urgency in all guest, crew, and home office requests.
- Positive attitude and receptive to continuous performance feedback.
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7 days per week while onboard the ship.
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6 to 8 weeks working and living onboard the ship / 1 to 2 weeks off.
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This is a full-time, exempt position.
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Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion.
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Ability to work around 12 hours per day.
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Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch.
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Ability to stand for your entire shift.
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Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs.
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Ability to frequently bend, squat and reach.
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Ability to work outside during inclement weather, staying agile, and maintaining balance over wet terrain.
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Ability to work outside with frequent and direct sun and heat exposure.
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Ability to live and work on board a vessel for extended periods of time.
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Ability to use stairs frequently.
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Competitive daily rate.
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Health, dental, vision, and 401(k) with match.
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Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training.
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.
**This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.
About American Cruise Lines
Sourced by ZipRecruiter
Industry
Travel arrangement services
Company size
201 - 500 Employees
Headquarters location
Guilford, CT, US
Year founded
1991