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Shift Manager Jobs in Rome, NY (NOW HIRING)

Wendy's

Shift Manager NY

Utica, NY · On-site

$17 - $18.50/hr

As a Shift Manager, your role will be to guide and lead them. We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well ...

Wendy's

Shift Manager NY

Syracuse, NY · On-site

$17 - $18.50/hr

As a Shift Manager, your role will be to guide and lead them. We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well ...

Wendy's

Shift Manager NY

New Hartford, NY · On-site

$17 - $18.50/hr

As a Shift Manager, your role will be to guide and lead them. We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well ...

Wendy's

Shift Manager NY

Utica, NY

$17 - $18.50/hr

As a Shift Manager, your role will be to guide and lead them. We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well ...

Wendy's

Shift Manager NY

New Hartford, NY · On-site

$17 - $18.50/hr

As a Shift Manager, your role will be to guide and lead them. We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well ...

Wendy's

Shift Manager NY

Rome, NY · On-site

$17 - $18.50/hr

As a Shift Manager, your role will be to guide and lead them. We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well ...

Burger King

Shift Manager - NY

Liverpool, NY

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager - NY

Liverpool, NY · On-site

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager - NY

NY · On-site

$14.75 - $18.75/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Carrols Corporation

Shift Manager - NY

Cicero, NY

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager - NY

Cicero, NY · On-site

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

McDonald's

Department/Shift Manager

Fayetteville, NY · On-site

$20/hr

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include ...

Burger King

Shift Manager - NY

Cicero, NY

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Carrols Corporation

Shift Manager - NY

Liverpool, NY

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Carrols Corporation

Shift Manager - NY

Liverpool, NY · On-site

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Carrols Corporation

Shift Manager - NY

Manlius, NY · On-site

$14.50 - $18.50/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager - NY

Manlius, NY

$14.50 - $18.50/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

Burger King

Shift Manager - NY

Cicero, NY · On-site

$14.50 - $18.25/hr

Working under the direction of the Restaurant General Manager (RGM) and Assistant Manager (AM), you'll take ownership of shift execution and help drive results through strong communication, attention ...

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Shift Manager information

See Rome, NY salary details

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How much do shift manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for shift manager in Rome, NY is $15.83, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

Is a shift manager an entry level job?

A shift manager position is typically not considered entry level; it usually requires previous experience in the industry, strong leadership skills, and knowledge of operational procedures. Many employers prefer candidates with some supervisory or team management experience before promoting to this role.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive hourly wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable stepping stone in management careers.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

More about Shift Manager jobs

What are the most commonly searched types of Shift jobs in Rome, NY?

The most popular types of Shift jobs in Rome, NY are:

What cities near Rome, NY are hiring for Shift Manager jobs?

Cities near Rome, NY with the most Shift Manager job openings:

Shift Manager jobs near you

Shift Manager NY

Wendy's

Utica, NY • On-site

$17 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,341 frontline employees who took The Breakroom Quiz

79th of 106 rated fast food restaurants

Job description

Why Wendy's
Families come in all shapes and sizes, that includes the Wendy's family - the people you will work. As a Shift Manager, your role will be to guide and lead them.
We are seeking career-minded, motivated individuals with excellent interpersonal skills, with the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business.
As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve. This position offers great incentives, benefits, and opportunities for advancement.
Many of our next level leaders are promoted from the Shift Manager ranks. If you are ready to build a career with us, we will encourage you to develop the right skills, provide the support you need, and give you the opportunity to step into new roles as they become available. There are more opportunities to advance than you can imagine.
What you can expect
Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants.
Competitive pay.
Flexible Hours and Schedule.
Perks - Employee Discount Program and discounts on Meals.
Benefits: Personal Time Off, Medical, Dental and Vison Plan options; STD, LTD, and Life Insurance options; and 401(k) with employer match.
Pay Transparency
Pay Range $17.00 - $18.50 / hour
Our company is committed to complying with all applicable pay transparency laws. We recognize the importance of fair and equitable pay practices and the right of employees to discuss and inquire about compensation. We will not prohibit or retaliate against any employee for exercising these rights, and we remain dedicated to ensuring our policies and practices reflect transparency, fairness, and compliance with the law.
What we expect from you
  • You enjoy problem solving and decision making.
  • Create a "Customer First" attitude with your team.
  • You want to be a leader and you're committed to teaching and growing your team.
  • A commitment to promoting proper procedures and a culture of food safety.
  • Flexible work availability.
  • You must be willing and able to:
  • Support the management team achieve our employee, customer, sales, and operational goals.
  • Stand and move for most - if not all - of your shift.
  • Use restaurant equipment such as a headset, register or grill.
  • Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in.
  • Must have or be willing to obtain SERV Safe certification by end of training.
  • Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks
  • High School Diploma or GED
  • Must be at least 18 years of age
HAZA Foods is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. All resumes are held in confidence. Must be eligible to work in this country and pass a background investigation.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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