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Shift Manager Jobs in Normal, IL (NOW HIRING)

Sonic Drive-In

Shift Manager

Normal, IL · On-site

$14.75 - $18.50/hr

Lead shift meetings * Report customer or employee complaints/issues to MOD * Move and stock food ... Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills Work ...

Arby's

Shift Manager

Morton, IL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Arby's

Shift Manager

Lincoln, IL · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Arby's

Shift Manager

Washington, IL · On-site

$12 - $13/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Arby's

Shift Manager

Lincoln, IL · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Arby's

Shift Manager

Washington, IL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Arby's

Shift Manager

Lincoln, IL · On-site

$14.75 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Arby's

Shift Manager

Bloomington, IL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Arby's

Shift Manager

Bloomington, IL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Our Shift Leaders are key to operating our restaurants daily. You will help support the General and Assistant Manager, ensuring that every shift operates smoothly. You will also help team members ...

Wendy's

Shift Manager

Bloomington, IL · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Shift Leaders are responsible for supervising employees and general operations of the restaurant ... In addition, this candidate would be self-motivated and ready to assist the managers with any tasks ...

McDonald's

Shift Manager

East Peoria, IL · On-site

$14.75 - $18.75/hr

  • PTO

Drive and expect a high level of performance from the team To be a successful Shift Manager , you'll need: * Passion for helping and serving others (customers and fellow team members); * Strong ...

Popeyes

Shift Manager POP827

Bloomington, IL · On-site

$14.25 - $18/hr

As a Shift Manager, you'll play a key leadership role, helping to guide our team to success and keep operations running smoothly. We're looking for an enthusiastic and driven Shift Manager to join ...

Popeyes

Shift Manager POP825

Bloomington, IL · On-site

$14.25 - $18/hr

As a Shift Manager, you'll play a key leadership role, helping to guide our team to success and keep operations running smoothly. We're looking for an enthusiastic and driven Shift Manager to join ...

Wendy's

Closing Shift Manager

Normal, IL · On-site

$17/hr

And that includes the Wendy's family - the people you work with as a Wendy's Shift Manager. The stuff you want - like fun people, quality food, and a paycheck - done. Our founder Dave Thomas had ...

Wendy's

Closing Shift Manager

Normal, IL · On-site

$17/hr

And that includes the Wendy's family - the people you work with as a Wendy's Shift Manager. The stuff you want - like fun people, quality food, and a paycheck - done. Our founder Dave Thomas had ...

Culver's

Restaurant Shift Manager

Washington, IL

$17 - $22.50/hr

  • PTO

Culver's is looking for Restaurant Shift Managers If you have a passion for restaurant industry and desire to serve others, then this job is for you! We offer: Competitive wages Comprehensive ...

Hardee's

Shift Manager Hardee's (0571)

Normal, IL · On-site

$14.75 - $18.50/hr

  • Medical

  • PTO

Summary of Position The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant ...

Hardee's

Shift Manager Hardee's (1147)

Eureka, IL · On-site

$14.25 - $18.25/hr

  • Medical

  • PTO

Summary of Position The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant ...

Hardee's

Shift Manager Hardee's (1147)

Eureka, IL · On-site

$16.50 - $18/hr

  • Medical

  • PTO

Summary of Position The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant ...

Hardee's

Shift Manager Hardee's (0571)

Normal, IL · On-site

$16.50 - $18/hr

  • Medical

  • PTO

Summary of Position The Shift Leader assists the Assistant Manager and General Manager with management activities and duties, ensuring all activities are consistent with and support the restaurant ...

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Shift Manager information

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How much do shift manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for shift manager in Normal, IL is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.88 per hour, depending on experience, location, and employer.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

Is a shift manager an entry level job?

A shift manager position is typically not considered entry level; it usually requires previous experience in the industry, strong leadership skills, and knowledge of operational procedures. Many employers prefer candidates with some supervisory or team management experience before promoting to this role.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive hourly wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable stepping stone in management careers.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

More about Shift Manager jobs
What are the most commonly searched types of Shift jobs in Normal, IL? The most popular types of Shift jobs in Normal, IL are:
What cities near Normal, IL are hiring for Shift Manager jobs? Cities near Normal, IL with the most Shift Manager job openings:
Shift Manager jobs near you

Shift Manager

Sonic Drive-In

Normal, IL • On-site

$14.75 - $18.50/hr

Part-time

Re-posted 22 days ago

Sonic Drive-In rating

4.6

Company rating: 4.6 out of 10

Based on 1,624 frontline employees who took The Breakroom Quiz

86th of 106 rated fast food restaurants

Job description

Position Summary: This position performs, leads, and supervises basic operational duties to provide quality products and service to guests.
Essential Job Duties:
  • Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
  • Assist with new employee orientation and training
  • Comply with all company policies, procedures, and operational standards
  • Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
  • Regular attendance

ADDITIONAL DUTIES:
  • Lead shift meetings
  • Report customer or employee complaints/issues to MOD
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required

Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
  • Knowledge/Skills
  • General restaurant or retail knowledge
  • Basic math and reading skills
  • Effective verbal and written communication skills
  • Ability to follow directions
  • Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills

Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

What Sonic Drive-In employees say

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