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Shift Manager Jobs in Markham, ON (NOW HIRING)

Treasure Mills Inc.

Shift Supervisor

Aurora, ON · On-site

Plant Manager Direct Report: Lead Hands Overview: The Shift Leader oversees and ensures every aspect and detail of the shift runs smoothly. The Shift Leader will manage, and be accountable for the ...

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Shift Manager information

See Markham, ON salary details

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How much do shift manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for shift manager in Markham, ON is $13.76, according to ZipRecruiter salary data. Most workers in this role earn between $11.16 and $15.26 per hour, depending on experience, location, and employer.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

Can anyone be a shift manager?

Shift managers are typically required to have prior work experience in the industry, strong leadership skills, and sometimes a high school diploma or equivalent. Employers often look for candidates who can handle responsibilities such as supervising staff, managing schedules, and ensuring customer satisfaction. Certification or training in management or safety procedures may also be beneficial.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable position for those seeking management experience. However, it can involve long hours and high responsibility, which should be considered when evaluating its worth.

What skills does a shift manager need?

A shift manager needs strong leadership, communication, and organizational skills to oversee staff and operations effectively. They should be able to handle customer service issues, manage schedules, and work under pressure, often requiring familiarity with point-of-sale systems and basic business procedures.
More about Shift Manager jobs

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Cities near Markham, ON with the most Shift Manager job openings:

Shift Manager jobs near you
Infographic showing various Shift Manager job openings in Markham, ON as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $28,618 per year, or $13.8 per hour.

Shift Supervisor

Treasure Mills Inc.

Aurora, ON • On-site

Full-time

Re-posted 2 days ago

Key responsibilities

  • Manage and coordinate the activities of the Production and Packaging departments and follow up with Support Teams.

  • Oversee daily operations through meetings, walk-throughs, and reviews to ensure standards, GMPs, and specifications are met.

  • Motivate and organize the workforce to achieve departmental goals and ensure product quality and safety.

Job description

Job Title: Shift Leader / Supervisor

Department:              Operations

Reports to:                 Plant Manager

Direct Report:            Lead Hands

Overview:

The Shift Leader oversees and ensures every aspect and detail of the shift runs smoothly. The Shift Leader will manage, and be accountable for the Production and Packaging departments, and follow up with Support Teams (Sanitation, Maintenance Quality and Warehouse). The Leader will lead by example and is responsible for building and maintaining a cohesive Operations Team i.e., Production, Packaging, Quality Control, Maintenance, Sanitation and Warehousing.  He/she will assure that both internal and external customer needs are met, while conforming to budgets, and schedules.  A strong emphasis will be placed on developing, coaching and mentoring Lead Hands and Hourly Employees.  Focuses on keeping management apprised through regular reports i.e., Key Performance Indicators (KPI's) and any other such reporting tools. Also, responsible for reporting all non-conformances to the Quality Team, and following up with corrective actions. 

Presence Expectations:

  • Support the Team during scheduled times.
  • Weekend Presence, as needed. 
  • Overtime, as needed.
  • Be a Steward who supports and protects the Mission and Culture of our Company.
  • Exemplify Leadership with Open Communication, Respectful and Fair. 
  • Infuse Purpose, Clarity, Energy, and Opportunity to our Workforce.
  • Maintain a Safe Working Environment for all employees.
  • Support highest level Food Safety Program and Culture.
  • Instill an On-the-Floor Continuous Improvement Culture.
  • Promote and Support Training of personnel, inclusive direct training by you to those immediately directly reporting to you; while, equally, showing those directly under you the foundations to train those directly under them; etc.
  • Support your departments with measured and sensible Metrics, which will become consolidated into accurate and detailed Reporting, presented daily, weekly, monthly, quarterly, etc.

Treasure Mills Duties:

  • Create a Platform of Walk-Throughs, Meetings, Huddles and Reviews that are efficient, informative, and preliminary for ensuing follow up actions; you shall moderate those meetings that need your direct involvement. 
  • Directly or indirectly, Hold Accountable all employees to meet standards, whether Company Standards regarding Conduct, Procedures, and Systems.

Primary Responsibilities

  • Provides a safe environment to all employees, adhere to all GMP's, food safety and HAACP programs
  • Manages and coordinates the activities of all departments and their employees.
  • Motivates, organizes and encourages teamwork within the workforce to create strong morale and to achieve or exceed departmental goals.
  • Continuously explore all opportunities in processing and operations to create savings and benefit for the company, participate in daily evaluation of all products and provide constructive feedback to ensure product excellence
  • Verifies and approves Production, and Packaging scheduling of personnel to accommodate production needs. Adjusts crew to various departments and/or machines to manage workflow and control labor and overtime hours.
  • Supports all established plant and departmental goals and objectives and maintains programs and procedures in operations.
  • Reviews operational schedules and manufacturing activities to ensure that production and quality of products meet specifications and run rates.
  • Performs GEMBA walks through the shift to ensure all employees meet GMP's, standards and specification, and to report non-conformances to the Quality Team.

Meet with Lead Hands and Operators throughout the shift to ensure Production and Packaging priorities are on target.

What You Bring

- University Degree (automation / Engineering) 

Acts as a backup for other departments/shifts.

  • All other duties as assigned