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Shift Manager Jobs in Lawrence, MA (NOW HIRING)

Wendy's

Shift Manager

Woburn, MA · On-site

$17.90 - $21.48/hr

Here's what you can expect as a Shift Manager on our team: * Perks - Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program ...

McDonald's

Shift Manager

Everett, MA · On-site

$17 - $20/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

Wendy's

Shift Manager

Woburn, MA · On-site

$17.90 - $21.48/hr

Here's what you can expect as a Shift Manager on our team: * Perks - Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program ...

Wendy's

Shift Manager

Woburn, MA

$17.90 - $21.48/hr

Here's what you can expect as a Shift Manager on our team: * Perks - Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program ...

Wendy's

Shift Manager

Woburn, MA · On-site

$17.90 - $21.48/hr

Here's what you can expect as a Shift Manager on our team: * Perks - Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program ...

McDonald's

Shift Manager

Chelsea, MA · On-site

$16.25 - $20.75/hr

As a Shift Manager, you'll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You'll Do: ⭐ Lead and ...

McDonald's

Shift Manager

Nashua, NH · On-site

$15.25 - $19.25/hr

As a Shift Manager, you'll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You'll Do: ⭐ Lead and ...

Wendy's

Shift Manager

Dracut, MA · On-site

$14.75 - $18.75/hr

As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however ...

Wendy's

Shift Manager

Salem, NH · On-site

$15 - $19/hr

As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however ...

McDonald's

Shift Manager

Lynn, MA · On-site

$16/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Merrimack, NH · On-site

$15.25 - $19.50/hr

As a Shift Manager, you'll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You'll Do: ⭐ Lead and ...

McDonald's

Shift Manager

Reading, MA · On-site

$15.75 - $20/hr

As a Shift Manager, you'll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You'll Do: ⭐ Lead and ...

McDonald's

Shift Manager

Peabody, MA · On-site

$16/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Tewksbury, MA · On-site

$16.25 - $20.50/hr

As a Shift Manager, you'll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You'll Do: ⭐ Lead and ...

McDonald's

Shift Manager

Chelsea, MA · On-site

$16.25 - $20.75/hr

As a Shift Manager, you'll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You'll Do: ⭐ Lead and ...

Wendy's

Shift Manager

Methuen, MA · On-site

$15.75 - $19.75/hr

As a Shift Manager you will be responsible for assisting the execution of daily operations activities. The following provides an overview of the basic responsibilities of a Shift Manager however ...

McDonald's

Shift Manager

East Boston, MA · On-site

$16.25 - $20.75/hr

As a Shift Manager, you'll be responsible for leading restaurant operations, coaching team members, and ensuring every shift runs smoothly, safely, and successfully. What You'll Do: ⭐ Lead and ...

McDonald's

Shift Manager

Gloucester, MA · On-site

$16/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

McDonald's

Shift Manager

Danvers, MA · On-site

$16/hr

A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...

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Shift Manager information

See Lawrence, MA salary details

$10

$17

$22

How much do shift manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for shift manager in Lawrence, MA is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.18 per hour, depending on experience, location, and employer.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

Can anyone be a shift manager?

Shift managers are typically required to have prior work experience in the industry, strong leadership skills, and sometimes a high school diploma or equivalent. Employers often look for candidates who can handle responsibilities such as supervising staff, managing schedules, and ensuring customer satisfaction. Certification or training in management or safety procedures may also be beneficial.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable position for those seeking management experience. However, it can involve long hours and high responsibility, which should be considered when evaluating its worth.

What skills does a shift manager need?

A shift manager needs strong leadership, communication, and organizational skills to oversee staff and operations effectively. They should be able to handle customer service issues, manage schedules, and work under pressure, often requiring familiarity with point-of-sale systems and basic business procedures.
More about Shift Manager jobs

What are the most commonly searched types of Shift jobs in Lawrence, MA?

The most popular types of Shift jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Shift Manager jobs?

Cities near Lawrence, MA with the most Shift Manager job openings:

Shift Manager jobs near you
Infographic showing various Shift Manager job openings in Lawrence, MA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $36,484 per year, or $17.5 per hour.

Shift Manager

Woburn, MA • On-site

Wendy's
Food Services and Drinking Places • 10K+ employees

4.7

Company rating: 4.7 out of 10

Based on 2,359 frontline employees who took The Breakroom Quiz

79th of 107 rated fast food restaurants

Free food

Recommended by students

Respectful managers

Learn more about Wendy'sexternal

$17.90 - $21.48/hr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Job description

Why Wendy's
WHY WENDY'S?
Families come in all shapes and sizes, that includes the Wendy's family - the people you will work with as a Shift Manager.
We get you. We got you. Here's what you can expect as a Shift Manager on our team:
  • Perks - Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
  • Career Growth - Wanna move up? We have opportunities to grow within and beyond our restaurants
  • Paid Training - We're invested in you, and excited to teach you what you need to know to lead the Wendy's Way
Responsibilities
WHAT WE EXPECT FROM YOU:
What you bring to the table:
  • You enjoy problem solving, customer service and decision making
  • You want to be a leader and you're committed to teaching and growing your team
  • A commitment to promoting proper procedures and a culture of food safety
  • Flexible work availability

Pay Range: $17.90 - $21.48 Hr.
What we expect from you
You must be willing and able to:
  • Stand and move for most - if not all - of your shift
  • Use restaurant equipment such as a headset, register or grill
  • Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you're proud to work in
  • Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.
Real food. Real people.
We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.
Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.
Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

View All Wendy's Jobs

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

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