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Shift Manager Jobs in Calgary, AB (NOW HIRING)

The purpose of the Shift Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean ...

The purpose of the Shift Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

Shift Supervisor

Crossfield, AB · On-site

$19.30 - $24.90/hr

The Shift Supervisor leads their team in caring for guests first before anything else, delighting them with friendly and caring service that creates loyalty to their restaurant. The Shift Supervisor ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

The Shift Supervisor is responsible for ensuring an excellent experience for their guests by coordinating the team to exceed expectations on every visit. The Shift Supervisor leads their team in ...

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Shift Manager information

See Calgary, AB salary details

$8

$14

$21

How much do shift manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shift manager in Calgary, AB is $14.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.11 per hour, depending on experience, location, and employer.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

Can anyone be a shift manager?

Shift managers are typically required to have prior work experience in the industry, strong leadership skills, and sometimes a high school diploma or equivalent. Employers often look for candidates who can handle responsibilities such as supervising staff, managing schedules, and ensuring customer satisfaction. Certification or training in management or safety procedures may also be beneficial.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable position for those seeking management experience. However, it can involve long hours and high responsibility, which should be considered when evaluating its worth.

What skills does a shift manager need?

A shift manager needs strong leadership, communication, and organizational skills to oversee staff and operations effectively. They should be able to handle customer service issues, manage schedules, and work under pressure, often requiring familiarity with point-of-sale systems and basic business procedures.

What are the most commonly searched types of Shift jobs in Calgary, AB?

The most popular types of Shift jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Shift Manager jobs?

Cities near Calgary, AB with the most Shift Manager job openings:

Infographic showing various Shift Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $30,207 per year, or $14.5 per hour.

Shift Manager I - CC1026

HMSHost

Calgary, AB • On-site

Full-time

Re-posted 24 days ago


HMSHost rating

6.2

Company rating: 6.2 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

34th of 68 rated caterers


Job description

Purpose: The purpose of the Shift Manager I (MGRI) position is to assist Branch management in tactically executing QSR or similar restaurant management operations. The MGRI ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Essential Functions: Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-saleParticipates in the interview process, provides input in hiring, recommends termination, advancement, promotion, or any other status change to the GM for associates within the unit Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered Actively ensures all associates take all mandated rest breaks and meal periodsEnsures display areas are appropriately clean, stocked, and visually appealingEnsures all equipment is in good working orderOperates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and always maintains proper security of cashMonitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GMUnderstands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and SafetyPlaces orders for individual units, receives goods, processes invoicesEnsures that the company has most current contact information for all associates working in the restaurant.


What HMSHost employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About HMSHost

Sourced by ZipRecruiter

HMSHost Leading the Industry HMSHost is recognized by the industry as the leader in travel dining with awards such as Restaurateur with the Highest Regard for Customer Service and Best Brand Restaurateur for Shake Shack by Airport Experience News. USA Today 10 Best Readers' Choice Travel Awards gave first place honors to both of HMSHost's Whisky River locations at Charlotte Douglas International Airport and Raleigh-Durham International Airport. ACI-NA, the trade association representing commercial service airports in the United States and Canada, recognized HMSHost with the 2020 Inclusion Champion Award, for leadership and achievement in the ongoing inclusion of business and workforce diversity, outreach, and advocacy. The company also creates original award-winning events and campaigns including Airport Restaurant Month, Channel Your Inner Chef live culinary contest, 1,000 Acts of Kindness, and Eat Well. Travel Further. About HMSHost Global restaurateur HMSHost is a world leader in creating dining for travel venues. HMSHost operates locations all over North America, and is part of Autogrill Group, the world's leading provider of food & beverage services for people on the move. Our Philosophy We empower our team of diverse associates to succeed. With locations in airports across North America, HMSHost offers the size, resources, training, and advancement opportunities you need to reach your most important career goals.

Industry

Traveler accommodation

Company size

10,000+ Employees

Headquarters location

Bethesda, MD, US

Year founded

1897

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