Shift Manager
$14.50 - $18.50/hr
Chick-fil-A - Shift Manager Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency? Working as a Shift ...
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Shift Manager
$14.50 - $18.50/hr
Chick-fil-A - Shift Manager Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency? Working as a Shift ...
Shift Manager
$14.50 - $18.50/hr
Chick-fil-A - Shift Manager Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency? Working as a Shift ...
Shift Manager
$14.50 - $18.50/hr
Chick-fil-A - Shift Manager Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency? Working as a Shift ...
Shift Manager
$15.50 - $19.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
$15.50 - $19.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Silver Spring, MD · On-site
$15.50 - $19.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Silver Spring, MD · On-site
$15.50 - $19.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Bowie, MD · On-site
$14.50 - $18.25/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Bowie, MD · On-site
$14.50 - $18.25/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
College Park, MD · On-site
$14.75 - $18.75/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
College Park, MD · On-site
$14.75 - $18.75/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Bowie, MD · On-site
$14.50 - $18.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Bowie, MD · On-site
$14.50 - $18.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Laurel, MD · On-site
$15 - $19/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Laurel, MD · On-site
$15 - $19/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
$14.50 - $18.25/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
$14.50 - $18.25/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Silver Spring, MD · On-site
$15.50 - $19.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Silver Spring, MD · On-site
$15.50 - $19.50/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Bel Air, MD · On-site
$19/hr
Along with competitive pay up to $19/hour, a Shift Manager is eligible for incredible benefits including : -Paid vacation -Free Meals -Free Uniforms -Referral Incentives -Competitive Bonus Plan ...
Shift Manager
Bel Air, MD · On-site
$19/hr
Along with competitive pay up to $19/hour, a Shift Manager is eligible for incredible benefits including : -Paid vacation -Free Meals -Free Uniforms -Referral Incentives -Competitive Bonus Plan ...
Shift Manager
Aberdeen, MD · On-site
$19/hr
Along with competitive pay up to $19/hour, a Shift Manager is eligible for incredible benefits including : -Paid vacation -Free Meals -Free Uniforms -Referral Incentives -Competitive Bonus Plan ...
Shift Manager
Aberdeen, MD · On-site
$19/hr
Along with competitive pay up to $19/hour, a Shift Manager is eligible for incredible benefits including : -Paid vacation -Free Meals -Free Uniforms -Referral Incentives -Competitive Bonus Plan ...
Shift Manager
$15 - $19/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
$15 - $19/hr
If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management ...
Shift Manager
Silver Spring, MD · On-site
$15.50 - $19.75/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Silver Spring, MD · On-site
$15.50 - $19.75/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Aberdeen, MD · On-site
$19/hr
Along with competitive pay up to $19/hour, a Shift Manager is eligible for incredible benefits including : -Paid vacation -Free Meals -Free Uniforms -Referral Incentives -Competitive Bonus Plan ...
Shift Manager
Aberdeen, MD · On-site
$19/hr
Along with competitive pay up to $19/hour, a Shift Manager is eligible for incredible benefits including : -Paid vacation -Free Meals -Free Uniforms -Referral Incentives -Competitive Bonus Plan ...
Shift Manager
Severna Park, MD · On-site
$15 - $19.25/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Severna Park, MD · On-site
$15 - $19.25/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Baltimore, MD · On-site
$15 - $19/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Baltimore, MD · On-site
$15 - $19/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Severna Park, MD · On-site
$15 - $19.25/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Severna Park, MD · On-site
$15 - $19.25/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
College Park, MD · On-site
$15.25 - $19.75/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
College Park, MD · On-site
$15.25 - $19.75/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Baltimore, MD · On-site
$15 - $19/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager
Baltimore, MD · On-site
$15 - $19/hr
A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may ...
Shift Manager information
See Baltimore, MD salary details
$10.03 - $11.10
2% of jobs
$11.10 - $12.16
4% of jobs
$12.16 - $13.22
9% of jobs
$13.22 - $14.29
10% of jobs
$14.33 is the 25th percentile. Wages below this are outliers.
$14.29 - $15.35
15% of jobs
The median wage is $16.06 / hr.
$15.35 - $16.42
16% of jobs
$16.42 - $17.48
18% of jobs
$17.66 is the 75th percentile. Wages above this are outliers.
$17.48 - $18.54
10% of jobs
$18.54 - $19.61
9% of jobs
$19.61 - $20.67
5% of jobs
$20.67 - $21.74
3% of jobs
$10
$16
$21
How much do shift manager jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for shift manager in Baltimore, MD is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.17 per hour, depending on experience, location, and employer.
What is a shift manager?
Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.
What does a shift manager do?
Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.
What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?
To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.
How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?
A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.
What is the difference between Shift Manager vs Team Leader?
| Aspect | Shift Manager | Team Leader |
|---|---|---|
| Responsibilities | Oversees daily operations, manages staff shifts, ensures customer satisfaction | Guides team members, assigns tasks, supports team development |
| Required Credentials | High school diploma, experience in retail or hospitality | High school diploma, leadership skills, experience preferred |
| Work Environment | Fast-paced retail, hospitality, or food service settings | Team-based environments, often within same industries |
| Employer Usage | Commonly used in retail, restaurants, hospitality | Used in similar industries, focusing on team supervision |
While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.
Can anyone be a shift manager?
Shift managers are typically required to have prior work experience in the industry, strong leadership skills, and sometimes a high school diploma or equivalent. Employers often look for candidates who can handle responsibilities such as supervising staff, managing schedules, and ensuring customer satisfaction. Certification or training in management or safety procedures may also be beneficial.
How much does a shift manager earn?
A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.
Is it worth being a shift manager?
A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable position for those seeking management experience. However, it can involve long hours and high responsibility, which should be considered when evaluating its worth.
What skills does a shift manager need?
A shift manager needs strong leadership, communication, and organizational skills to oversee staff and operations effectively. They should be able to handle customer service issues, manage schedules, and work under pressure, often requiring familiarity with point-of-sale systems and basic business procedures.
More about Shift Manager jobs
What are the most commonly searched types of Shift jobs in Baltimore, MD?
The most popular types of Shift jobs in Baltimore, MD are:
What job categories do people searching Shift Manager jobs in Baltimore, MD look for?
The top searched job categories for Shift Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Shift Manager jobs?
Cities near Baltimore, MD with the most Shift Manager job openings:
Chick-fil-A rating
6.3
Based on 7,669 frontline employees who took The Breakroom Quiz
14th of 107 rated fast food restaurants
Job description
Chick-fil-A - Shift Manager
Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong sense of urgency?
Working as a Shift Manager at Chick-fil-A is not just a job - it's an opportunity for personal and professional growth. Join us in a fun work environment where you can positively influence others and develop your leadership skills. As a shift manager, you will have the chance to learn from experienced Operators and Restaurant Leaders, receive intentional growth and development support, and even have access to scholarship opportunities.
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Shift Manager Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Location: {{Glen Burnie Chick Fila}} {{6709 Ritchie Highway}}
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
What Chick-fil-A employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Chick-fil-A
Sourced by ZipRecruiter
Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.
Industry
Restaurants, food services and drinking places and traveler accommodation
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US