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Shift Manager Jobs in Connecticut (NOW HIRING)

Dunkin' | Askar Management

Shift Manager

New Milford, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Southington, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Canaan, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Windsor, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Unionville, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Winsted, CT

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Marlborough, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Southbury, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Hartford, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Windsor, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Hartford, CT

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

New Milford, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Farmington, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

Dunkin' | Askar Management

Shift Manager

Southbury, CT · On-site

$18 - $20/hr

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by ...

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All JobsShift JobsShift Manager JobsShift Manager Jobs in Connecticut

Shift Manager information

See Connecticut salary details

$9

$15

$20

How much do shift manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for shift manager in Connecticut is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.36 per hour, depending on experience, location, and employer.

What is a shift manager?

Shift Managers are supervisory employees responsible for overseeing operations and staff during a specific shift in settings like restaurants, retail stores, or manufacturing plants. They ensure that daily tasks are completed efficiently, address customer concerns, and help manage scheduling and staffing needs. Shift Managers also play a key role in maintaining workplace standards, providing guidance to team members, and reporting to higher management. Their leadership ensures smooth and effective operations during their assigned shifts.

What does a shift manager do?

Shift managers play an integral role in all types of industries, including retail, grocery, hospitality, and security. Shift managers who work in the foodservice industry typically work in fast food or other restaurant settings. As an operations shift manager, you supervise and direct employees in all types of tasks and keep the restaurant running smoothly and efficiently. Among your many duties in this career, you must be able to step in and help when the restaurant is busy or short staffed. Excellent customer service skills are essential, and your responsibilities may include cash management and ensuring compliance with food industry standards.

What are the key skills and qualifications needed to thrive as a shift manager, and why are they important?

To thrive as a Shift Manager, you need strong leadership, organizational skills, and experience in team supervision, often supported by a high school diploma or relevant experience. Familiarity with scheduling software, point-of-sale (POS) systems, and basic inventory management tools is typically required. Excellent communication, conflict resolution, and problem-solving abilities help you motivate teams and handle workplace challenges. These skills ensure smooth operations, high team morale, and consistent achievement of business goals during each shift.

How does a shift manager typically balance overseeing team performance with handling unexpected operational issues during a shift?

A Shift Manager often needs to juggle supervising staff, ensuring customer satisfaction, and responding to unforeseen challenges such as staffing shortages or equipment malfunctions. Successful Shift Managers prioritize clear communication and delegate tasks to keep operations running smoothly. They also remain flexible, stepping in to resolve issues as they arise while maintaining a positive and productive work environment. This dynamic role requires quick thinking and strong leadership to balance daily responsibilities with immediate problem-solving.

What is the difference between Shift Manager vs Team Leader?

AspectShift ManagerTeam Leader
ResponsibilitiesOversees daily operations, manages staff shifts, ensures customer satisfactionGuides team members, assigns tasks, supports team development
Required CredentialsHigh school diploma, experience in retail or hospitalityHigh school diploma, leadership skills, experience preferred
Work EnvironmentFast-paced retail, hospitality, or food service settingsTeam-based environments, often within same industries
Employer UsageCommonly used in retail, restaurants, hospitalityUsed in similar industries, focusing on team supervision

While both roles involve supervising staff and ensuring smooth operations, a Shift Manager typically oversees entire shifts and handles operational issues, whereas a Team Leader focuses more on guiding and supporting team members during their work. The roles often overlap, but Shift Managers usually have broader responsibilities related to overall shift management.

Can anyone be a shift manager?

Shift managers are typically required to have prior work experience in the industry, strong leadership skills, and sometimes a high school diploma or equivalent. Employers often look for candidates who can handle responsibilities such as supervising staff, managing schedules, and ensuring customer satisfaction. Certification or training in management or safety procedures may also be beneficial.

How much does a shift manager earn?

A shift manager's average salary varies by location and industry but typically ranges from $12 to $20 per hour, with annual earnings between $25,000 and $45,000. Experience, certifications, and the size of the business can influence pay rates.

Is it worth being a shift manager?

A shift manager oversees daily operations, supervises staff, and ensures customer satisfaction, often earning a competitive wage with opportunities for advancement. The role requires strong leadership, communication skills, and the ability to handle stressful situations, making it a valuable position for those seeking management experience. However, it can involve long hours and high responsibility, which should be considered when evaluating its worth.

What skills does a shift manager need?

A shift manager needs strong leadership, communication, and organizational skills to oversee staff and operations effectively. They should be able to handle customer service issues, manage schedules, and work under pressure, often requiring familiarity with point-of-sale systems and basic business procedures.
More about Shift Manager jobs

What are the most commonly searched types of Shift jobs in Connecticut?

The most popular types of Shift jobs in Connecticut are:

What are popular job titles related to Shift Manager jobs in Connecticut?

For Shift Manager jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Shift Manager jobs in Connecticut look for?

The top searched job categories for Shift Manager jobs in Connecticut are:

What cities in Connecticut are hiring for Shift Manager jobs?

Cities in Connecticut with the most Shift Manager job openings:

Shift Manager jobs near you
Infographic showing various Shift Manager job openings in Connecticut as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, 2% Temporary, and 3% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $33,081 per year, or $15.9 per hour.

Shift Manager

Dunkin' | Askar Management

New Milford, CT • On-site

$18 - $20/hr

Full-time

Posted 26 days ago

Job description

JOB DESCRIPTION

We're looking for an energetic and dependable Shift Leader to help lead our restaurant team and deliver an exceptional guest experience. In this role, you'll support the Restaurant Manager by overseeing daily operations, coaching team members, maintaining brand standards, and ensuring every shift runs efficiently.


The ideal candidate is a positive leader who enjoys working in a fast-paced environment, motivating others, and providing outstanding customer service.



What You'll Do:


Team Leadership

  • Lead and motivate Team Members during each shift.
  • Delegate tasks and communicate shift goals and priorities.
  • Coach employees with timely, constructive feedback.
  • Support onboarding and training of new Team Members.
  • Foster a positive, respectful, and team-oriented work environment.


Restaurant Operations

  • Perform all Team Member responsibilities as needed.
  • Support the Restaurant Manager in achieving operational and sales goals.
  • Ensure all food, beverage, and service standards are consistently met.
  • Monitor food quality, cleanliness, and overall restaurant appearance.
  • Maintain inventory levels and communicate supply needs.
  • Complete shift change communication to ensure smooth transitions.


Guest Service

  • Deliver exceptional guest service and resolve guest concerns promptly.
  • Lead by example by providing friendly, fast, and accurate service.
  • Encourage Team Members to create a welcoming and positive guest experience.


Other Management Tasks

  • Ensure compliance with food safety, sanitation, and health standards.
  • Follow company policies related to safety, security, and loss prevention.
  • Manage cash handling procedures and monitor cash over/short during each shift.
  • Assist with employee scheduling as assigned.



Education/Experience:

  • Basic computer skills
  • Fluent in spoken and written English
  • Previous leadership experience in retail, restaurant or hospitality preferred.


Key Competencies:

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest focused
  • Ability to assist with training
  • Problem solving
  • Motivating others


Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping and reaching
  • Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
  • Wearing a headset
  • Working in a small space

REQUIREMENTS

    ABOUT THE COMPANY

    In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.