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Sheraton Kauai information

What is Sheraton Kauai?

Sheraton Kauai is a beachfront resort located on the island of Kauai in Hawaii, offering accommodations, dining, and event services. As a large hospitality employer, Sheraton Kauai hires for a variety of positions including front desk agents, housekeeping staff, food and beverage servers, chefs, maintenance workers, and management roles. Working at Sheraton Kauai often involves interacting with guests, ensuring high standards of service, and contributing to the overall guest experience. The resort provides opportunities for career growth, employee benefits, and the chance to work in a beautiful setting.

What are the key skills and qualifications needed to thrive as a hotel front desk agent at Sheraton Kauai?

To thrive as a Hotel Front Desk Agent at Sheraton Kauai, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera, basic office software, and reservation platforms is essential. Exceptional communication, problem-solving abilities, and a friendly demeanor set top performers apart. These skills ensure guests have a positive experience, issues are resolved efficiently, and the hotel's reputation for hospitality is maintained.

What are some common challenges faced by hospitality professionals working at a resort like Sheraton Kauai?

Hospitality professionals at Sheraton Kauai often encounter challenges such as managing high guest expectations, adapting to seasonal fluctuations in occupancy, and coordinating across various departments like housekeeping, front desk, and food & beverage. Working at a resort environment also means handling requests from international guests and ensuring consistent service quality during peak tourist seasons. Teamwork, flexibility, and strong communication skills are essential to overcoming these challenges and delivering memorable guest experiences.

What is the difference between Sheraton Kauai vs Front Desk Agent?

AspectSheraton KauaiFront Desk Agent
Primary RoleHotel management and guest services at a resortGuest check-in/out, reservations, customer service
Required CredentialsHigh school diploma, hospitality experienceHigh school diploma, customer service skills
Work EnvironmentResort/hotel setting, team-basedHotel front desk, customer interaction
Industry UsageHospitality, tourismHospitality, tourism

The Sheraton Kauai is a resort that employs various hospitality roles, including Front Desk Agents. While both roles involve guest interaction, Sheraton Kauai refers to the property and management level, whereas Front Desk Agent is a specific position focused on guest services. Understanding these differences helps clarify career paths and job expectations within the hospitality industry.

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Sheraton Kauai jobs near you
Infographic showing various Sheraton Kauai job openings in the United States as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, 1% Temporary, and 1% Nights. Highlights an 100% Physical job distribution.

Security Guard, PT

Sheraton Kauai Coconut Beach Resort

Kapaa, HI

$24/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Property Description

Sheraton Kauai Coconut Beach Resort is a stunning beachfront property located in the idyllic island of Kauai, Hawaii, offering an exciting and tropical work environment. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality. The resort offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and enriching career path. Sheraton Kauai Coconut Beach Resort is committed to creating a warm and welcoming work culture that values the spirit of aloha, teamwork, and exceptional guest experiences. Employees can expect to work in a breathtaking setting, where they can showcase their skills, immerse themselves in the local culture, and create memorable experiences for guests. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.

Overview

We are seeking a skilled and experienced Security Guard to join our team! As a Security Guard, you will be responsible for ensuring the safety and security of our guests and staff. The ideal candidate should possess a strong work ethic, excellent communication skills, and the ability to think quickly in high-stress situations. If you are someone who is passionate about providing exceptional service and keeping our property safe, then we want to hear from you!

Qualifications
  • High school diploma or equivalent required  
  • Prior security/law enforcement experience, hotel preferred
  • Strong communication and interpersonal skills
  • Read, write and speak English fluently
  • Ability to remain calm in high-stress situations
  • Ability to work in a fast-paced environment
  • Knowledge of emergency procedures and first aid/CPR certification preferred
  • Ability to work a flexible schedule including nights, weekends, and holidays
Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match
  • Part Time
  • Hourly-$24.00

Sign on Bonus Incentive Plan-$150.00 at Hire, $300 after 90 Days & $500 at 6 months

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

Salary RangeUSD $24.00 - USD $24.00 /Hr.Employment Type: PART_TIME

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