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Job Title: Expert Programmer Analyst - Technical Lead

Req ID : Sedaa4730

Work Type: Hybrid

Job Location: Oakland, CA (Relocation required for non local candidates)

Rate: 160,000 - 180000 annually

Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

Client is seeking a Expert Technical Lead to serve as the primary technical authority and resident subject matter expert (SME) for the BigID platform, including BigID Core and BigID Privacy Portal (SaaS).

This role is responsible for providing technical leadership, architectural guidance, and long‑term platform strategy for the BigID ecosystem. The successful candidate will act as the technical liaison with the BigID vendor, guide the Operations & Maintenance (O&M) support team, and ensure the platform is scalable, secure, and aligned with CLIENT’s privacy, compliance, and cloud standards.

The ideal candidate is a hands‑on technical leader preferably with AWS experience.

This position is hybrid, working from your remote office and Oakland, CA approximately once per week, or more, based on business needs or company requirements.

Job Responsibilities

Platform Ownership & Technical Leadership

• Serve as the primary technical owner and SME for BigID Core and BigID Privacy Portal across production and non‑production environments.
• Develop and maintain a deep understanding of the end‑to‑end BigID architecture, including AWS‑hosted components, on‑prem remote scanners, SaaS integrations, and data flows.
• Provide technical direction and design guidance for enhancements, integrations, and new BigID capabilities.
• Act as the final technical escalation point for complex platform issues beyond standard O&M support.

Data & Discovery Expertise

• Provide expertise on data discovery concepts, including structured vs. unstructured data, data classification, and scan result interpretation.
• Understand and guide how BigID scans and interprets data across platforms such as Oracle, SQL databases, SharePoint, and other enterprise repositories.
• Partner with Privacy and Compliance stakeholders to translate regulatory requirements into technical platform capabilities.

Operations & Maintenance Enablement

• Provide technical oversight and mentoring to the O&M team supporting BigID operations.
• Review operational changes to ensure stability, security, and scalability.
• Enable proactive issue detection and long‑term platform health.

Vendor & Stakeholder Management

• Act as the primary technical liaison with the BigID vendor, including support escalations, roadmap discussions, and architectural reviews.
• Collaborate with internal teams across Privacy, Security, Infrastructure, and Application teams to ensure successful platform outcomes.

Qualifications

Minimum:

• Bachelor's Degree or equivalent experience
• Experience in programming language, advanced
• Experience in programming analysis, 7 years

Desired:

Technical Experience

• 1–2+ years of hands‑on experience with AWS services, including compute, networking, security, and IAM.

Programming & Scripting

• Strong proficiency in scripting.
• Proven experience designing and implementing API integrations.
• Ability to write and maintain APIs.

Data & Platform Knowledge

• 8–10+ years of experience with database concepts, including how data is stored and accessed.
• Conceptual understanding of database platforms such as Oracle, SQL databases, SharePoint, and similar systems.
• Ability to analyze and interpret data discovery and scan results.

Tools & Platforms

• 3–5+ years of experience working with one or more of the following platforms:
• BigID or similar Privacy products

Preferred Qualifications

• Experience supporting privacy, data discovery, or governance platforms in regulated enterprise environments.
• Experience working in hybrid architectures (cloud + on‑prem).
• Familiarity with privacy regulations (CCPA, GDPR) from a technical enablement perspective.
• Strong documentation, communication, and stakeholder‑management skills.

Key Attributes

• Comfortable balancing hands‑on technical work with strategic platform guidance.
• Strong problem‑solving skills with the ability to simplify complex technical concepts.
• Demonstrates ownership, accountability, and long‑term thinking.

Compensation

CLIENT is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be between the minimum and midpoint listed below. The final decision will be made on a case‑by‑case basis related to the factors above. This job is also eligible to participate in CLIENT discretionary incentive compensation programs.