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Shared Services Jobs in Tennessee (NOW HIRING)

Synergy Shared Services

Oasis Reviewer

Nashville, TN

Working under the direct supervision of the Coding and OASIS Manager of Synergy Shared Services (SSS) and collaborating with agencies within the scope of work, this role will be vital in ensuring the ...

Covenant Health

DIR HR OPERATIONS

Knoxville, TN · On-site

The Director of HR Shared Services (HR Operations) provides strategic leadership and operational oversight for centralized HR service delivery. This role is responsible for designing, implementing ...

Covenant Health

DIR HR OPERATIONS

Knoxville, TN · On-site

The Director of HR Shared Services (HR Operations) provides strategic leadership and operational oversight for centralized HR service delivery. This role is responsible for designing, implementing ...

Robert Half

Director of Accounting

Franklin, TN · On-site

$62 - $75/hr

This is an excellent opportunity for an executive-level accounting professional who has successfully led shared services, process transformation, centralization, or large-scale operational ...

Synergy Shared Services

Intake Coordinator

Nashville, TN · On-site

$17.50 - $23.75/hr

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located ...

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Shared Services information

See Tennessee salary details

$12

$23

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How much do shared services jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for shared services in Tennessee is $23.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $27.93 per hour, depending on experience, location, and employer.

What is shared services?

Shared services refer to the consolidation of business operations that are used by multiple departments within an organization, such as human resources, finance, IT, or procurement. The goal of a shared services model is to streamline processes, improve efficiency, reduce costs, and standardize service delivery across the organization. By centralizing these functions, companies can leverage best practices, technology, and economies of scale. Shared services teams typically work as internal service providers, supporting various business units with specialized expertise.

What are the key skills and qualifications needed to thrive in a shared services role?

To thrive in a Shared Services role, you need a strong background in business administration, process optimization, and data analysis, often supported by a relevant degree or experience in finance, HR, or IT. Familiarity with ERP systems like SAP or Oracle, workflow management tools, and process improvement certifications such as Lean Six Sigma are commonly required. Excellent communication, problem-solving, and teamwork skills help professionals collaborate across departments and deliver consistent service. These capabilities ensure efficient operations, high service quality, and alignment with organizational goals.

How does a shared services role typically collaborate with various departments within an organization?

In a Shared Services role, you'll regularly interact with multiple departments such as HR, Finance, IT, and Procurement to streamline processes and standardize service delivery. Effective collaboration often involves managing service requests, resolving cross-departmental issues, and ensuring that all teams receive consistent support. Strong communication and stakeholder management skills are essential, as you'll act as a bridge between business units, ensuring alignment with company policies and best practices. This collaborative environment fosters a broad understanding of the organization and can open doors to advancement in specialized or leadership roles.

What is the difference between Shared Services vs Customer Service Representative?

AspectShared ServicesCustomer Service Representative
CredentialsVaries; often includes business or administrative degreesHigh school diploma or equivalent; customer service training
Work EnvironmentCorporate offices, centralized departmentsCall centers, retail, or client-facing settings
Employer & IndustryLarge corporations across industries like finance, HR, ITRetail, telecommunications, hospitality, and service sectors
Search & Comparison IntentUnderstanding internal business functions, process optimizationCustomer interaction, problem-solving, communication skills

Shared Services involves managing internal business functions like HR, finance, or IT within a centralized unit, focusing on efficiency and cost savings. Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles require strong communication skills, Shared Services is more internally focused on supporting business operations, whereas Customer Service Representatives focus on external customer satisfaction.

What does someone in shared services do?

A person in shared services manages centralized support functions such as human resources, finance, IT, or customer service for an organization. They streamline processes, improve efficiency, and often use enterprise software to coordinate tasks across different departments.

What are the most commonly searched types of Shared Services jobs in Tennessee?

The most popular types of Shared Services jobs in Tennessee are:

What are popular job titles related to Shared Services jobs in Tennessee?

For Shared Services jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Shared Services jobs in Tennessee look for?

The top searched job categories for Shared Services jobs in Tennessee are:

What cities in Tennessee are hiring for Shared Services jobs?

Cities in Tennessee with the most Shared Services job openings:

Shared Services jobs near you
Infographic showing various Shared Services job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,669 per year, or $23.4 per hour.

Oasis Reviewer

Synergy Shared Services

Nashville, TN

Full-time

Re-posted 23 days ago

Key responsibilities

  • Analyze the data integrity and consistency of OASIS documentation and assessment processes.

  • Review all OASIS assessments for appropriateness, completeness, and compliance with regulations and policies.

  • Consult with clinical staff to clarify data issues and collaborate on making necessary corrections.

Job description

OASIS REVIEWER – HOME HEALTH 

POSITION SUMMARY: The OASIS Reviewer is responsible for analyzing the data integrity and consistency of OASIS documentation and assessment processes. Working under the direct supervision of the Coding and OASIS Manager of Synergy Shared Services (SSS) and collaborating with agencies within the scope of work, this role will be vital in ensuring the accuracy and reliability of the OASIS documentation process.  

ESSENTIAL RESPONSIBILITIES AND DUTIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: 

  • Prospectively review all OASIS assessments to ensure appropriateness, completeness, and compliance with federal and state regulations and agency policy. 

  • Utilize OASIS variation or alert reports when reviewing OASIS data. 

  • Consult with appropriate clinical staff to clarify any data integrity issues and work with clinician to make appropriate corrections per agency policy. 

  • Review visit utilization for appropriateness of care guidelines and patient condition; report potential financial losses and/or underutilization to the Coding and OASIS Manager, Clinical Manager and/or designee. 

  • Notify Coding and OASIS Manager, Clinical Manager and/or designee of problematic trends as a result of OASIS review. 

  • Participate in Quality Improvement and Corporate Compliance activities as assigned. 

  • Assist with other chart audit activities as assigned. 

  • Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications. 

  • Understand and demonstrate CAPLICO values. 

  • Other duties and special projects as assigned. 

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. 

QUALIFICATIONS & REQUIREMENTS FOR THE POSITION: 

  • Working knowledge of OASIS process. 

  • Understanding of federal regulations and state licensure requirements for home health. 

  • Must be self-motivated and able to work independently while being collaborative and able to work as part of an interdisciplinary team. 

  • Outstanding written and verbal communication skills.  

  • Must have strong computer skills to utilize Microsoft Outlook and agency systems. 

  • Understanding of the legal and regulatory framework governing the home health industry. 

  • Current Driver’s License, vehicle insurance, and access to a dependable vehicle or public transportation. 

PREFERRED KNOWLEDGE AND SKILLS:   

  • At least two (2) years of home health clinical, coding, or billing experience. 

  • OASIS certification (COS-C). 

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.