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Shared Services Associate Jobs in Virginia (NOW HIRING)

K2services

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Maintain conference rooms and shared spaces throughout the day. Common Areas * Ensure cleanliness ...

Opensity Solutions

Office Services Associate

Mclean, VA · On-site

$16.25 - $20.25/hr

The Office Services Associate position will be a highly visible point of contact to our internal ... Maintain conference rooms and shared spaces throughout the day. Common Areas * Ensure cleanliness ...

University of Chicago Library

$12 - $14.75/hr

Department AI Guest Services Staff About the Department Job Summary The Guest Services Associate ... shared ancestry, age, status as an individual with a disability, military or veteran status ...

Liebherr

Executive Assistant

Newport News, VA · On-site

$68K - $82K/yr

Level I: Associate's degree required; bachelor's degree preferred in business, finance, IT ... Requires 0-2 years of experience in administrative, coordination, or shared services support roles.

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Shared Services Associate information

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the key skills and qualifications needed to thrive as a Shared Services Associate, and why are they important?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What are the typical responsibilities of a Shared Services Associate and how do they contribute to the overall efficiency of an organization?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are Shared Services Associates?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.
What are popular job titles related to Shared Services Associate jobs in Virginia? For Shared Services Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Shared Services Associate jobs in Virginia look for? The top searched job categories for Shared Services Associate jobs in Virginia are:
What cities in Virginia are hiring for Shared Services Associate jobs? Cities in Virginia with the most Shared Services Associate job openings:
Shared Services Associate jobs near you
Shared Services Technical Support Engineer

Shared Services Technical Support Engineer

Collabera

Glen Allen, VA

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

We are looking for someone with both general desktop experience and customer software experience. In our experience, the candidates with the general desktop experience just don't have the acumen to take on custom, complex applications, or data issues.

Essential Responsibilities: 
Work with the functional engineering team in EU to grow domain expertise and become USCAN subject matter expert.
Support USCAN project managers by performing system sweeps on install base and applying patches or plug-ins as needed.
Act as a level 2 response service engineer as needed to resolve customer issues, including application errors, alerts, etc.
Proactively monitor customer databases and resolve /communicate issues.
Desired Qualifications:
Experience in providing remote technical support to external and internal customers

Qualifications

Required Qualifications: 
Bachelor degree in Electronics, Computer Science, Information Technology, Biomedical or Associates degree and 4 years of related industry experience
Demonstrated strong networking skills, including understanding of OSI model, TCP/IP, Routing Concepts
Knowledge of Win Server, UNIX and SQL. 
Knowledge of SQLServer and MySQL 
Strong customer interaction skills and customer focus
Excellent communications and interpersonal skills, demonstrated ability to effectively interface with cross-functional teams and customers when needed.
Experience managing and resolving customer requests through formal service ticket program such as ServiceNow
Experience with applications Excel and Tableau

Additional Information

If you are interested and want to apply, Please contact:

Ujjwal Mane

973-805-7557

ujjwal.mane(at)collabera.com

Apply