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Shared Service Jobs in Iowa (NOW HIRING)

WinnaVegas Casino Resort

Shared Service Assoicate

Sloan, IA · On-site

$15.50 - $20.50/hr

Responsible for providing outstanding guest service to WCR internal/external guests. Responsible for various work throughout the different departments. Occasionally performs a variety of guest ...

ESCO Group

Chief Operating Officer

Marion, IA · On-site

As we pursue strategic growth and brand expansion, our focus is on strengthening the shared services infrastructure that enables operational excellence across all business units. CORE VALUES ...

Esco Group

Chief Operating Officer

Marion, IA · On-site

As we pursue strategic growth and brand expansion, our focus is on strengthening the shared services infrastructure that enables operational excellence across all business units. CORE VALUES ...

Esco Group

Chief Operating Officer

Marion, IA

As we pursue strategic growth and brand expansion, our focus is on strengthening the shared services infrastructure that enables operational excellence across all business units. CORE VALUES ...

ESCO Group

Chief Operating Officer

Marion, IA · On-site

As we pursue strategic growth and brand expansion, our focus is on strengthening the shared services infrastructure that enables operational excellence across all business units. CORE VALUES ...

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Showing results 1-20

All JobsShared Service JobsShared Service Jobs in Iowa

Shared Service information

See Iowa salary details

$11

$21

$36

How much do shared service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for shared service in Iowa is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.
What job categories do people searching Shared Service jobs in Iowa look for? The top searched job categories for Shared Service jobs in Iowa are:
Shared Service jobs near you
Infographic showing various Shared Service job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,001 per year, or $21.6 per hour.

Shared Service Assoicate

WinnaVegas Casino Resort

Sloan, IA • On-site

$15.50 - $20.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

JOB SUMMARY:

Assist the casino with daily operations. Responsible for providing outstanding guest service to WCR internal/external guests. Responsible for various work throughout the different departments. Occasionally performs a variety of guest service functions, while exchanging currency for coin, check cashing, and verification, cashing in chips, making players club cards and redeeming club benefits.

JOB DUTIES:

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

  1. Work in various department as needed.

  2. Create a courteous, friendly, and professional work environment.

  3. Ensure compliance with safety and sanitation standards.

  4. Assist guest with all questions and reasonable requests.

  5. Ensure a high level of customer service is maintained at all times.

  6. May handle cash and perform cash handling duties/able to reconcile a till after each shift.

  7. Must attend all meetings and/or trainings as directed by management.

  8. Read, understand and adhere to Winnebago Gaming Compact and Winnebago Tribal Gaming Code and Rules and Regulations.

  9. Always performs duties in a positive and professional manner.

  10. Perform other duties as assigned.

EDUCATION/EXPERIENCE REQUIREMENTS

Minimum Qualifications:

· Must be a key employee in good standing.

· Must have a high school diploma or G.E.D.

· No theft or stealing convictions.

· Must be able to obtain a Key license with WGC

· Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, as well as obtain and maintain a gaming license.

Work Environment:

· Work is generally performed in the Casino area with exposure to heat, cold, exposure to secondhand smoke and a high noise level.

· Extended hours and irregular shifts may be required along with Holidays and/or weekends.

AUTHORITY AND SUPERVISORY CAPACITY

Possesses authority needed to accomplish above.

SIGNATURE AUTHORITY

· None

CONDITION OF EMPLOYMENT

  1. Must be able to withstand a smoky environment for extended periods of time, with direct exposure to secondhand smoke.

  2. Must occasionally lift and/or move up to 50 pounds.

  3. Must have a telephone.

  4. Must be able to stand and walk for long periods of time.

  5. Must be able to interact successfully with associates and guests.

ACCESS TO SENSITIVE AREAS

With Security escort in accordance with Internal Controls.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for long periods of time; use hand to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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