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Shared Service Jobs in Florida (NOW HIRING)

Ontic

Head of US Payroll & Shared Services

Miramar, FL · On-site

Build the Future of Payroll & Shared Services Ontic is a leading global aerospace OEM trusted by ... service, and scalable processes to support a fast-growing organization. You'll lead the strategy ...

L3HHCM20

Associate, Finance Shared Services

Melbourne, FL · On-site +1

$42K - $85K/yr

Associate, Finance Shared Services Job Schedule: 9/80 Job Code: 38868 Job Location: Remote * Responsible for assisting the L3Harris Global Business Services vendor master data governance (MDG) team ...

FIS

HR Shared Services Associate

Jacksonville, FL · On-site

The HR Shared Services Associateassistsin Human Resources (HR) operational processeswithin the ... Delivers exceptional customer service and ensures all inquiries are accurately addressed in a ...

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All JobsShared Service JobsShared Service Jobs in Florida

Shared Service information

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How much do shared service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for shared service in Florida is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $20.48 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are popular job titles related to Shared Service jobs in Florida?

For Shared Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Shared Service jobs in Florida look for?

The top searched job categories for Shared Service jobs in Florida are:

What cities in Florida are hiring for Shared Service jobs?

Cities in Florida with the most Shared Service job openings:

Shared Service jobs near you
Infographic showing various Shared Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,803 per year, or $17.2 per hour.

Head of US Payroll & Shared Services

Ontic

Miramar, FL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 21 hours ago

Key responsibilities

  • Lead all aspects of US payroll operations across multiple states, ensuring accuracy, compliance, and service delivery.

  • Establish scalable payroll processes, controls, and governance to support organizational growth.

  • Drive continuous improvement initiatives to simplify processes, reduce manual effort, and enhance employee experience.

Job description

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

Build the Future of Payroll & Shared Services

Ontic is a leading global aerospace OEM trusted by the world's aviation leaders. Ontic specializes in precision engineering, MRO, and new solutions for parts at risk of obsolescence. With over 1,700 employees across four time zones and nine sites, we have more than doubled in size since 2019 and are continuing to grow at pace.

We're looking for an exceptional leader to transform and lead our US Payroll & Shared Services function. As our Head of US Payroll & Shared Services, you will report to the HR Director (West Coast) and will have a flexible hybrid work structure ideally located near one of our CA, NC, or FL locations.

This is more than a payroll leadership role-it's an opportunity to build a best-in-class operation that delivers compliance, operational excellence, outstanding employee service, and scalable processes to support a fast-growing organization.

You'll lead the strategy, governance, and continuous improvement of our multi-state payroll operations while driving the evolution of our HR shared services capability. Working closely with HR, Finance, IT, Legal, and senior business leaders, you'll ensure our payroll and people operations are efficient, compliant, data-driven, and ready to support future growth through both organic expansion and acquisitions.

If you're passionate about simplifying complex processes, leveraging technology, developing high-performing teams, and creating exceptional employee experiences, we'd love to hear from you.

To be considered for the Head of US Payroll & Shared Services opening, here's what you'll need to bring with you:

  • 10+ years of progressive payroll leadership experience within complex, multi-state US organizations.
  • Proven experience leading payroll, HR operations, or shared services teams.
  • Extensive knowledge of US payroll legislation, tax regulations, and employment compliance.
  • Expert knowledge of California payroll laws and regulations is essential, including wage and hour compliance, overtime rules, meal and rest break requirements, final pay obligations, wage statement compliance, paid sick leave, and other California employment legislation.
  • Experience managing payroll operations across multiple states and jurisdictions.
  • Strong HRIS and payroll systems experience (Workday, ADP, UKG, Dayforce, Oracle HCM, SAP SuccessFactors, or similar).
  • Demonstrated success leading payroll transformation, process improvement, automation, and system optimization.
  • Strong analytical skills with experience developing executive dashboards and performance metrics.
  • Experience partnering with Finance, HR, IT, Legal, and senior leadership.
  • Excellent leadership, communication, and stakeholder management skills.
  • Certified Payroll Professional (CPP) certification is preferred
  • Experience supporting mergers, acquisitions, or rapid organizational growth is desired.
  • Experience within a global organization is preferable.
  • Lean, Six Sigma, or Continuous Improvement certification is preferred.
  • Experience implementing automation or AI-enabled operational improvements preferred.

As Head of US Payroll & Shared Services, you will:

  • Lead all aspects of US payroll operations across multiple states, ensuring accuracy, compliance, and exceptional service delivery.
  • Establish scalable payroll processes, controls, and governance that support organizational growth.
  • Partner with HRIS and Technology teams to optimize payroll systems, reporting, integrations, and automation.
  • Act as the organization's expert on US payroll legislation and compliance, ensuring all federal, state, and local requirements are met.
  • Provide strategic guidance to senior leadership on payroll compliance risks and implement sustainable solutions.
  • Drive continuous improvement initiatives that simplify processes, reduce manual effort, and enhance employee experience.
  • Lead and develop a high-performing Payroll and Shared Services team, fostering a culture of accountability, innovation, and customer service.
  • Build strong partnerships with Finance to deliver accurate payroll reporting, reconciliations, and self-service analytics.
  • Develop meaningful dashboards, KPIs, and executive reporting that provide insight into operational performance and workforce trends.
  • Standardize payroll and shared services processes across the organization while appropriately managing state-specific requirements.
  • Manage relationships with payroll providers and third-party vendors, ensuring high service levels and continuous value.
  • Oversee US HR policies, standard operating procedures, governance documentation, and knowledge management.
  • Lead improvements to HR service delivery, including HR service desk performance, reporting, and employee support.
  • Support global HR operational initiatives and automation projects where appropriate.

Our Benefits:

  • Comprehensive medical insurance
  • Competitive PTO, holiday pay, and sick leave
  • Company 401K plan with up to 4% matched contribution
  • Annual bonus program (varies by level and discretionary based on company and individual performance)
  • Flexible working arrangements
  • Paid volunteering opportunities
  • Access to mental health champions across our sites
  • Commitment to development
  • Employee referral program

#LI-Onsite

EOE/Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Compensation Pay Range

$140,000-$165,000/based on experience

Please click here to review Ontic's California Consumer Privacy Act policy.

Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable federal, state, or local law.

This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person " as defined by 22. C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.

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