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Shared Service Jobs in Miami, FL (NOW HIRING)

Ontic

Head of US Payroll & Shared Services

Miramar, FL · On-site

Build the Future of Payroll & Shared Services Ontic is a leading global aerospace OEM trusted by ... service, and scalable processes to support a fast-growing organization. You'll lead the strategy ...

Ra

PeopleSoft Healthcare Consultant - SCM

Miami, FL · On-site

... shared service center, development Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Additional ...

Royal Caribbean Cruise Line

AVP, Ecommerce

Miami, FL · On-site

Simultaneously, this role works with the shared services ecommerce strategy group to translate Celebrity's brand priorities into actionable ecommerce plans, ensuring alignment across Revenue ...

Royal Caribbean Group

AVP, Ecommerce

Miami, FL · On-site

Simultaneously, this role works with the shared services ecommerce strategy group to translate Celebrity's brand priorities into actionable ecommerce plans, ensuring alignment across Revenue ...

Accenture

Enterprise Operating Model Manager

Miami, FL · On-site

Innovate advanced shared service / global business services methods as a key enabler of new operating models and organization designs. * Architect total enterprise transformations from strategy to ...

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Showing results 1-20

All JobsShared Service JobsShared Service Jobs in Miami, FL

Shared Service information

See Miami, FL salary details

$11

$22

$37

How much do shared service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for shared service in Miami, FL is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $26.20 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are popular job titles related to Shared Service jobs in Miami, FL?

For Shared Service jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Shared Service jobs in Miami, FL look for?

The top searched job categories for Shared Service jobs in Miami, FL are:

What cities near Miami, FL are hiring for Shared Service jobs?

Cities near Miami, FL with the most Shared Service job openings:

Shared Service jobs near you

Human Resources Shared Services Specialist - FT - Days - MSS

Memorial Healthcare System

Miramar, FL • On-site

Full-time

Posted 16 days ago

Memorial Healthcare System rating

7.3

Company rating: 7.3 out of 10

Based on 212 frontline employees who took The Breakroom Quiz

305th of 898 rated healthcare providers

Job description

Location:

Miramar, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary:

As a member of the HR Shared Services team , the HR Shared Service Specialist will serve as the first point of contact and deliver front line support and to the MHS Human Resources team as well as to employees and leaders throughout the organization. The HR Shared Services Specialist will respond to employee inquiries and leadership requests, by identifying solutions and escalate as needed. Additionally, this role will contribute to the development of long term development of key HR processes during the life cycle phases of new hire through termination processes. This position requires good judgement and initiative and is accountable for the quality and productivity of requests.

Responsibilities:

Manages incoming calls and ensure first call resolution for basic and complex inquiries. De- escalate high tension situations while reassuring callers they will receive assistance with the utmost care and attention Troubleshoots and resolves issues and makes recommendations for process improvements. Manages and processes HR transactions, (including onboarding, transfers, terminations, job and personal data changes, employee verifications and other core HR functional and operational responsibilities.)Utilizes case management system tools to respond to written and oral inquiries from employees, leaders, regarding HR questions, issues, problems, and status changes within defined SLAs and quality measures Responds to questions on human resources policies and procedures, directing employees to self-service options as appropriate Enters and Maintains data in the HR files or HR system to ensure compliance with federal, state and regulatory standards Troubleshoots and resolves issues, and recommends changes for process improvement.

Competencies:

ACCOUNTABILITY, ACCURACY - HR, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS (6), PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

Education and Certification Requirements:

High School Diploma or Equivalent (Required)

Additional Job Information:

Complexity of Work: Must possess strong customer services orientation with the ability to navigate complex conversations, determine needs and provide solutions satisfactorilyAbility to exercise effective judgement, and sensitivity to callers and potentially difficult situations Must be extremely organized and detail oriented with the ability to shift priorities as neededProven skill at handling stressful issues and interacting with all levels of the organization in a courteous and professional mannerAbility to handle multiple projects simultaneously in a fast paced organizationIndependent problem solver or knowledge when to appropriately escalateRequired Work Experience: Minimum one (1) year experience in Human Resources, or Front Line Call Center/ Customer Service/Shared Services roleOther Information: Associates degree preferred

Working Conditions and Physical Requirements:

  •  Bending and Stooping = 0%
  •  Climbing = 0%
  •  Keyboard Entry = 60%
  •  Kneeling = 0%
  •  Lifting/Carrying Patients 35 Pounds or Greater = 0%
  •  Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
  •  Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%
  •  Lifting or Carrying > 75 lbs Non-Patient = 0%
  •  Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
  •  Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
  •  Pushing or Pulling > 75 lbs Non-Patient = 0%
  •  Reaching = 0%
  •  Repetitive Movement Foot/Leg = 0%
  •  Repetitive Movement Hand/Arm = 60%
  •  Running = 0%
  •  Sitting = 60%
  •  Squatting = 0%
  •  Standing = 60%
  •  Walking = 60%
  •  Audible Speech = 60%
  •  Hearing Acuity = 60%
  •  Smelling Acuity = 0%
  •  Taste Discrimination = 0%
  •  Depth Perception = 60%
  •  Distinguish Color = 60%
  •  Seeing - Far = 60%
  •  Seeing - Near = 60%
  •  Bio hazardous Waste = 0%
  •  Biological Hazards - Respiratory = 0%
  •  Biological Hazards - Skin or Ingestion = 0%
  •  Blood and/or Bodily Fluids = 0%
  •  Communicable Diseases and/or Pathogens = 0%
  •  Asbestos = 0%
  •  Cytotoxic Chemicals = 0%
  •  Dust = 0%
  •  Gas/Vapors/Fumes = 0%
  •  Hazardous Chemicals = 0%
  •  Hazardous Medication = 0%
  •  Latex = 0%
  •  Computer Monitor = 60%
  •  Domestic Animals = 0%
  •  Extreme Heat/Cold = 0%
  •  Fire Risk = 0%
  •  Hazardous Noise = 0%
  •  Heating Devices = 0%
  •  Hypoxia = 0%
  •  Laser/High Intensity Lights = 0%
  •  Magnetic Fields = 0%
  •  Moving Mechanical Parts = 0%
  •  Needles/Sharp Objects = 0%
  •  Potential Electric Shock = 0%
  •  Potential for Physical Assault = 0%
  •  Radiation = 0%
  •  Sudden Decompression During Flights = 0%
  •  Unprotected Heights = 0%
  •  Wet or Slippery Surfaces = 0%

Shift:

Primarily for office workers - not eligible for shift differential


Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.


Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.


Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.


Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.


We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.


Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net


What Memorial Healthcare System employees say

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Benefits

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Get the full story on Breakroom

Memorial Healthcare System logo

About Memorial Healthcare System

Sourced by ZipRecruiter

Memorial Healthcare System is one of the largest public healthcare systems in the United States. A national leader in quality care and patient satisfaction, Memorial has ranked 11 times since 2008 on nationally recognized lists of great places to work - in Modern Healthcare magazine, Florida Trend magazine and Becker's Hospital Review , just to name a few. Memorial's work environment has been rated by employees and physicians alike as an open-door, inclusive culture that is committed to safety, transparency and, above all, outstanding service to patients and families.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Hollywood, FL, US

Year founded

1953

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