We are seeking an experienced Salesforce Marketing Cloud (SFMC) Manager to lead our marketing automation strategy and execution. This senior-level role is critical to driving personalized, data-driven member engagement across email, mobile, and digital channels. The ideal candidate will combine deep expertise in Salesforce Marketing Cloud with strong cross-cloud integration capabilities, project management experience, and a passion for delivering meaningful member experiences. You’ll be at the forefront of evolving our marketing technology stack—connecting platforms, optimizing automation, and unlocking to leverage new capabilities such as distributed marketing cloud. This role provides design direction, architectural and platform governance oversight, deployment approvals and final quality signoff.
This role requires a minimum of 10+ years of overall experience (including at least 5 years of Marketing Cloud experience), strong technical and problem-solving skills, and the ability to manage multiple projects simultaneously. The ideal candidate will be comfortable working in a data-driven environment, collaborating across marketing, brand, IT, and vendor teams with a passion for enhancing member loyalty and delivering measurable marketing impact through intelligent automation.
This is a hybrid / on-site role to be performed in Tysons, VA
Education and Experience
Equivalent combination of education and experience is considered.
- Bachelor’s degree in computer science, Data Science or a related field.
- Strong understanding of financial institution operations is required.
- Proficiency in Salesforce Marketing Cloud is a must. An additional bonus if the candidate has worked with any other email marketing and marketing automation platforms such as MailChimp, HubSpot, Marketo, Eloqua, or Adobe Campaign.
- Minimum of 5 years of experience in marketing technology roles, with at least 4 years of hands-on Salesforce Marketing Cloud experience as the application / solution architect for SFMC platform.
- Strong expertise in Marketing Cloud administration, including platform setup, configuration, and business unit management.
- Strong familiarity with other Salesforce Clouds (Sales Cloud, Financial Service Cloud, Data 360 etc.,) and experience with various integrations within the Salesforce landscape.
- Deep understanding of Salesforce Marketing Cloud architecture and capabilities, including advanced hands-on experience with AMPScript, SQL, APIs, and cross-cloud integrations.
- Demonstrated success managing multi-channel marketing initiatives and complex platform integrations within a financial services or credit union environment.
- Proven ability to manage multiple projects and cross-functional teams in a fast-paced, regulated environment.
- Strong communication and presentation skills; able to convey technical topics to non-technical stakeholders clearly and effectively.
- Experience integrating with tools such as Google Analytics, Tableau, and Snowflake.
- Salesforce certifications (e.g., Marketing Cloud Consultant, Developer) preferred.
- Experience facilitating technical design workshops and data related discussions
- Excellent communications, conflict management, and negotiation skills.
Preferred Skills:
- Extensive knowledge of online marketing, web best practices, mobile design methodologies and development technologies and tools preferred.
- Ability to suggest innovative ideas and solutions within email, CRM and the marketing automation space to enhance overall experience.
- Understanding of data privacy regulations and marketing compliance standards in the financial sector.
- Experience working with Data 360, Salesforce Loyalty Cloud, Salesforce CDP, or other MarTech platforms.
- Proficiency in Python or other relevant programming languages
- Background in Agile methodology, MarTech program leadership and marketing project management tools (e.g., Jira, Trello, Asana).
Licenses and Certifications
- Salesforce Marketing Cloud Consultant or equivalent Certifications (preferred)
- Experience with Snowflake or other cloud data warehouses (preferred)
- Experience with data visualization tools and certifications (preferred)
- Other Salesforce certifications is a plus
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: requests@consultingsolutions.com