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Services Product Manager Jobs (NOW HIRING)

3M

Commercial Services Product Manager

Austin, TX

$188K - $230K/yr

Commercial Services Product Manager Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it ...

Entegris

Service Product Manager

Minneapolis, MN · Remote

Service Product Manager THE ROLE The Service Product Manager oversees the development ... Partner with product sales leadership to ensure services strategies complement and enhance overall ...

Computershare

Product Manager

North Palm Beach, FL · On-site

$90K - $111K/yr

Product Manager - Registered Agent Services Location: North Palm Beach, FL or Frisco, TX (Hybrid) In this position, you'll be based in either the North Palm Beach, FL or Frisco, TX for a minimum of ...

EPSoft Technologies

Product Manager

Austin, TX · On-site

... Service products Work with key stakeholders across our Global Customer Experience group to identify problems, deeply understand customer needs and make informed product decisions to develop, maintain ...

The GEO Group

Product Manager

Boulder, CO

$100K - $110K/yr

... and service products from the design process to customer delivery. * Manages the full life cycle of assigned products from development through end of life, including oversight of all product ...

Gehc

AVS Service Product Manager

Boise, ID · On-site

... products, processes, and services. Qualifications/Requirements * Bachelor's Degree in Marketing ... Established project management skills. We expect all employees to live and breathe our behaviors ...

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Services Product Manager information

See salary details

$51.5K

$159.4K

$197K

How much do services product manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for services product manager in the United States is $159,405.00, according to ZipRecruiter salary data. Most workers in this role earn between $141,000.00 and $197,000.00 per year, depending on experience, location, and employer.

What does a product service manager do?

A services product manager oversees the development, delivery, and improvement of service-based products within a company. They coordinate cross-functional teams, analyze customer needs, and ensure services meet quality standards and business goals, often using tools like project management software and data analysis. Strong communication, strategic planning, and industry knowledge are essential for success in this role.

Do PMs need a MBA?

A Services Product Manager typically does not require an MBA, but having one can enhance business acumen and leadership skills. Many PMs succeed with relevant experience, technical knowledge, and strong communication abilities, though some roles may prefer or value an advanced degree.

What skills boost PM salary?

For a Services Product Manager, skills that typically boost salary include strong technical knowledge, data analysis, strategic thinking, leadership, and experience with product lifecycle management. Certifications like PMP or Agile/Scrum can also enhance earning potential, along with proficiency in tools such as JIRA or Tableau. Demonstrating successful project delivery and cross-functional collaboration further increases compensation prospects.

What are the key skills and qualifications needed to thrive as a Services Product Manager, and why are they important?

To thrive as a Services Product Manager, you need strong product management experience, business acumen, and a background in service delivery or solution design, often supported by a relevant degree. Familiarity with product lifecycle management tools, CRM systems, and certifications like PMP or Agile/Scrum are commonly required. Exceptional communication, stakeholder management, and strategic thinking skills help you bridge gaps between technical teams and customer needs. These capabilities are crucial for successfully launching, optimizing, and scaling service offerings in a competitive marketplace.

What is the difference between Services Product Manager vs Customer Success Manager?

AspectServices Product ManagerCustomer Success Manager
Primary FocusDeveloping and managing service products and offeringsEnsuring customer satisfaction and retention
Work EnvironmentProduct teams, development, and marketingCustomer support, account management
Required SkillsProduct management, technical knowledge, project managementCommunication, relationship management, problem-solving
Industry UsageTech, SaaS, consultingTech, SaaS, service industries

While both roles focus on service delivery, the Services Product Manager primarily develops and manages service products, whereas the Customer Success Manager focuses on maintaining customer relationships and ensuring satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate role.

How does a Services Product Manager typically collaborate with sales and customer success teams?

A Services Product Manager works closely with sales and customer success teams to ensure the service offerings meet client needs and align with market demand. They often provide training, create sales enablement materials, and join client calls to clarify service capabilities. Regular communication helps gather feedback, identify potential improvements, and develop tailored solutions that drive customer satisfaction and business growth. This cross-functional collaboration is essential for launching successful services and refining existing ones.

What are Services Product Managers?

Services Product Managers are professionals who oversee the development, launch, and management of service-based offerings within an organization. Unlike traditional product managers who typically focus on physical products, Services Product Managers work with intangible products such as consulting, support, or subscription services. They collaborate with cross-functional teams to define service features, set pricing, and ensure that the service meets customer needs and business objectives. Their role is crucial for organizations aiming to deliver high-value, customer-centric service solutions.

What is the 80 20 rule in product management?

In product management, the 80/20 rule suggests that roughly 80% of results come from 20% of efforts or features. Product managers focus on identifying and prioritizing the most impactful features or tasks to maximize value and efficiency in product development.
More about Services Product Manager jobs
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Services Product Manager jobs near you
Infographic showing various Services Product Manager job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $159,405 per year, or $76.6 per hour.
Trade Services Product Manager

Trade Services Product Manager

City National Bank of Florida

Miami, FL • On-site

Full-time

Posted 26 days ago

Job description

Overview
Trade Services Product Manager is responsible for providing overall leadership, strategic direction, managing the profit and loss (P&L), and ensuring operational excellence for the bank's Core Trade business. This role oversees the end-to-end execution of trade transactions including letters of credit, collections, guarantees, and related financing while ensuring adherence to international regulations, ICC rules, and internal risk policies. In addition to functional leadership, this role directly supervises the Trade Services team, providing direction, guidance, and oversight to ensure effective daily operations and alignment with business objectives.
The Trade Services Product Manager also plays a pivotal role in the strategic development, management, and enhancement of Core Trade Services products to ensure they remain competitive, compliant, and aligned with evolving market needs. For the implementation and launch of new trade products or enhancements, the role collaborates closely with Operations and Technology, internal stakeholders, clients, partners, and vendors, leading product initiatives and supporting the design and implementation of a complete service framework to strengthen the bank's trade services offering.
What You'll Do:
  • Lead and oversee all Trade Services processing activities to ensure accuracy, efficiency, and compliance.
  • Design and implement operational policies, procedures, controls, and service standards in alignment with the bank's processes, international rules, and market practices to ensure efficiency, consistency, and regulatory compliance.
  • Maintain Product Programs and framework documentation for the Trade Services product offering.
  • Ensure the governance, oversight, and continuous enhancement of all Trade Services solutions, processes, and procedures to maintain full compliance with internal risk policies, International Chamber of Commerce (ICC) rules (UCP 600, URC 522, URDG 758, ISP98), and applicable international regulations; exercise judgment in identifying, escalating, and addressing complex compliance or regulatory issues.
  • Liaise with internal stakeholders including business units, Risk, Compliance, Legal, Internal Audit, and Operations leadership to support governance, audits, and process improvements.
  • Ensure necessary guidelines and procedures are in place for day-to-day Trade Services and Trade Finance operations, guiding staff through complex cases and supporting effective resolution of documentation, processing, or settlement issues.
  • Monitor key performance indicators (KPIs) such as turnaround time, error rates, discrepancy rates, and SLA adherence; develop action plans to improve performance and operational quality.
  • Review and strengthen entitlements and escalation processes to ensure appropriate authorization of complex and/or high-value transactions, proper documentation, and adherence to trade regulations and bank policies.
  • Collaborate with Sales, Product Management, Corporate Banking, and Commercial Banking to support smooth trade execution, identify opportunities for product expansion, develop new client solutions, and enhance service delivery.

Qualifications
  • More than 10 years experience in Trade product management, product development, structuring or operations with extensive exposure to documentary credits, collections, guarantees, and trade documentation.
  • 2-4 years experience with process redesign and launching of new products.
  • Extensive knowledge of Core Trade Services products, including Letters of Credit, Standby Letters of Credit, Documentary Collections, Guarantees, Supply Chain Finance, and trade-related financing structures.
  • Demonstrated ability to lead, develop, and guide teams, driving performance, setting clear expectations, delegating effectively, and fostering a high-performing culture.
  • Strong professional communication and stakeholder engagement skills, with the ability to interact confidently with internal teams, clients, correspondent banks, regulators, and auditors.
  • Advanced understanding of global sanctions, AML/KYC regulatory requirements, and international frameworks governing trade operations.
  • Strong analytical and problem-solving skills, with the ability to exercise independent judgment, evaluate complex scenarios, strengthen controls, and advance continuous process improvement.

Education
  • Bachelor's Degree in Finance, Economics, Business Administration, International Trade, or related fields.
  • An equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree.

Special Instructions to Candidates
City National Bank of Florida is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants. We do not discriminate on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, protected veteran status, or any other status protected under federal, state, or Florida law. City National Bank of Florida complies with the Americans with Disabilities Act (ADA) and applicable Florida laws. Qualified individuals with disabilities who require a reasonable accommodation in order to complete the online application or participate in the hiring process may contact our Human Resources Talent Attraction Department talent.attraction@citynational.com.

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