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Services Manager Jobs in Quebec (NOW HIRING)

The Hospital at Westlake Medical Center

Seeking full-time Operating Room (OR) Manager that will oversee the daily operations of surgical services within a healthcare facility. This role ensures the delivery of safe, efficient, and high ...

Aecon Group Inc.

Reporting to the Operations General Manager, the Field Services Manager will support quality, training effectiveness, safety compliance, and performance management for our client programs throughout ...

Keysight Technologies, Inc.

Responsibilities Keysight's Global Services organization is seeking an Expert-Level Services Account Manager to drive strategic growth, expand multi-year service contracts, and deepen account ...

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CAPREIT

Technical Services Coordinator

Montreal, QC

Technical Services Manager Responsibilities : Provides program delivery and business expertise for technical services delivered to CAPREIT Operations Units by the following: * Assisting in the ...

CAPREIT

Technical Services Coordinator

Montreal, QC

Technical Services Manager Responsibilities : Provides program delivery and business expertise for technical services delivered to CAPREIT Operations Units by the following: * Assisting in the ...

Allied

Manager, Technical Services

Montreal, QC · On-site

Manage Yardi FM and tenant service request requirements by reviewing response times monthly for all tenant maintenance and preventive maintenance requests, ensuring services are recorded in the ...

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Services Manager information

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Quebec?

The most popular types of Services jobs in Quebec are:

What cities in Quebec are hiring for Services Manager jobs?

Cities in Quebec with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Surgical Services Manager

On-site

The Hospital at Westlake Medical Center
Health Care and Social Assistance • 51 - 200 employees
Learn more about The Hospital at Westlake Medical Centerexternal

Full-time

Re-posted 6 days ago

Job description

Seeking full-time Operating Room (OR) Manager that will oversee the daily operations of surgical services within a healthcare facility. This role ensures the delivery of safe, efficient, and high-quality patient care in the operating room. Responsibilities include managing staff schedules, maintaining compliance with regulatory standards, coordinating with surgeons and other departments, and optimizing resource utilization. The OR Manager also leads initiatives to improve workflow, patient outcomes, and staff performance, while fostering a culture of safety and excellence.

  • Registered Nurse (RN) with Surgical Technologist (ST) background.
  • Bachelor’s degree (BSN) is required.
  • Advanced degrees such as MSN, MBA, or MHA are advantageous for leadership roles.

Preferred certifications:

  • CNOR (Certified Nurse Operating Room)
  • CSSM (Certified Surgical Services Manager)
  • CORM (Certified Operating Room Manager)
  • Minimum of 3–5 years of clinical experience in surgical services.
  • At least 1–2 years in a supervisory or leadership role within perioperative services.
  • BLS/ACLS required.

Apply