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Services Manager Jobs in Alabama (NOW HIRING)

OWA

Guest Services Manager

Foley, AL

Develop operational guidelines for Guest Services * Manage staffing schedules to align with business demands while controlling labor costs * Maintain compliance with company policies, safety ...

OWA

Guest Services Manager

Foley, AL · On-site

Develop operational guidelines for Guest Services * Manage staffing schedules to align with business demands while controlling labor costs * Maintain compliance with company policies, safety ...

ZMC Hotels

Guest Services Manager

Oxford, AL · On-site

We hire friendly employees who provide quality service. Job Summary Responsible for supervising the ... Scheduling/managing the front desk team. * Working with the other departments to create a clean ...

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All JobsServices JobsServices Manager JobsServices Manager Jobs in Alabama

Services Manager information

See Alabama salary details

$24.9K

$74K

$124.6K

How much do services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for services manager in Alabama is $74,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $105,600.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Alabama?

The most popular types of Services jobs in Alabama are:

What cities in Alabama are hiring for Services Manager jobs?

Cities in Alabama with the most Services Manager job openings:

Services Manager jobs near you
Infographic showing various Services Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $74,031 per year, or $35.6 per hour.

Convention Services Manager

Peachtree Hospitality Management

Gulf Shores, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

The Convention Services Manager serves as the primary liaison for groups and convention clients following the sales process, ensuring seamless planning and execution of all event details. This role is responsible for coordinating meeting and event logistics, including room setups, catering menus, audiovisual requirements, accommodations, and special requests. The Convention Services Manager partners closely with clients and hotel departments to deliver exceptional guest experiences while maximizing meeting space utilization, guest room revenue, food and beverage sales, and overall profitability. Through proactive communication, attention to detail, and outstanding service, this position ensures the successful execution of group events and upholds Embassy Suites Gulf Shores' commitment to hospitality excellence.
 

Essential Functions

  • The Convention Services Manager must be ready to wear multiple hats and will work cohesively and provide organizational support to the sales and catering team during the initial booking process.
  • This person will serve on site group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes.
  • Maintain & log all client communications.
  • Attend the weekly Revenue Management, Sales and Group Pickup Meetings.
  • Work closely with the Sales Managers to ensure client satisfaction.
  • Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming function details to the client.
  • Have acquired knowledge with the ability to upsell clients.
  • Able to conduct hotel site inspections and client presentations.
  • Resourceful skills to provide set-ups, menus, and functions for groups.
  • Ability to produce artistic and innovative menus while working closely with the Executive Chef on pricing specialty menus.
  • Work closely with banquet department on operations and event execution, ability to consistently deliver flawless events.
  • Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders.
  • Monitor group room blocks and pick-up, generate detailed resumes for the operating departments.
  • Ability to work with outside vendors to ensure client satisfaction for all events/groups.

Competencies

  • Must be able to convey information and ideas clearly, both oral and written.
  • Must work well in stressful, high-pressured situations.
  • Must be able to work with and understand financial information and data, and basic arithmetic function.
  • Must be able to prioritize departmental functions to meet due dates and deadlines.

Physical Demands

  • Long hours sometimes required.
  • Light work-exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to sit for a long period of time.


Travel Required

• 0%


Required Education and Experience

• Bachelor's Degree preferred or equivalent combination of education and experience.
• 1+ years of Convention Services Coordinator or relevant experience required.
• Sales/Brand systems preferred.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

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