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Services Apprentice information

What is a services apprentice?

A Services Apprentice is an individual who is undergoing practical training in a particular service industry, such as hospitality, customer service, or maintenance, while also studying relevant coursework. Apprenticeships combine on-the-job experience with classroom learning to help apprentices develop the necessary skills and knowledge for their chosen field. Typically, a Services Apprentice works under the supervision of experienced professionals and may rotate through various departments to gain a broad understanding of the industry. This hands-on approach prepares apprentices for full-time positions after completion of the program.

What kinds of tasks and learning opportunities can I expect as a services apprentice?

As a Services Apprentice, you can expect a mix of hands-on tasks such as assisting with installations, performing routine maintenance, and supporting customer service operations. You'll typically work closely with experienced technicians or service managers, allowing you to observe best practices and gradually take on more responsibility as your skills develop. Apprenticeships often include structured training sessions, both in the workplace and in classroom settings, to build your technical and professional knowledge. Collaboration with other apprentices and cross-functional teams is common, offering valuable exposure to different aspects of the service industry and pathways for career advancement.

What are the key skills and qualifications needed to thrive as a services apprentice, and why are they important?

To thrive as a Services Apprentice, you generally need a basic understanding of the service industry, strong problem-solving abilities, and a willingness to learn, often supported by a high school diploma or equivalent. Familiarity with standard office software, customer management systems, or industry-specific tools may be required depending on the sector. Excellent communication, teamwork, and a proactive attitude help apprentices excel and build positive relationships with both clients and colleagues. These skills are crucial for adapting quickly, delivering quality service, and progressing successfully in a service-oriented career.

What is the difference between Services Apprentice vs Services Technician?

AspectServices ApprenticeServices Technician
Required CredentialsHigh school diploma or equivalent; on-the-job training; may pursue certificationsHigh school diploma or equivalent; technical certifications or licenses often required
Work EnvironmentEntry-level, supervised training in service settingsMore independent work, troubleshooting, and repair tasks in service environments
Employer & Industry UsageUsed by service companies, dealerships, and repair shops for training rolesEmployed as skilled workers performing repairs and maintenance

The main difference is that a Services Apprentice is in training, gaining skills under supervision, while a Services Technician is a fully qualified worker performing repairs and maintenance independently.

What are the most commonly searched types of Services jobs in California?

The most popular types of Services jobs in California are:

What cities in California are hiring for Services Apprentice jobs?

Cities in California with the most Services Apprentice job openings:

Services Apprentice jobs near you

Service Apprentice/Trainee-Los Angeles, CA

Cypress, CA • On-site

DMG MORI USA, INC
Machinery Manufacturing • 501 - 1,000 employees
Learn more about DMG MORI USA, INCexternal

$60K/yr

Full-time

Re-posted 25 days ago

Key responsibilities

  • Participate in training and development to learn how to repair, install, and move DMG MORI machines.

  • Shadow Service Engineers on service calls to observe and assist with customer site visits.

  • Complete classroom, factory, and online training, and pass assessments with at least 80% score.

Job description

 
Title:                Service Engineer Apprentice

Reports to:       Regional Service Manager

Location:          West Region-Los Angeles, CA 

Hours:              Monday through Friday, Core Business Hours

Classification:   Non-Exempt

Salary Range: $60,000 

Travel:              75%

Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.

Service Apprentice will participate in training and development where the incumbent learns to repair, install and move all DMG MORI machines.

Essential Job Functions:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Responsibilities include up to and not limited to:

  • Complete all Classroom, factory training and online classes, and pass with 80% or higher scores. 
  • Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites.
  • Learning through observation, while assisting Service Engineers on the call.  
  • Progression in the apprentice program is competency based, participants are enrolled for 2 years before they receive certification and promotion to Service Engineer.
  • Other duties as assigned.

Minimum Requirements: 

  • High School diploma or GED
  • Demonstrates mechanical, pneumatic, hydraulic, electrical, or electronic aptitude.
  • Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred.
  • Analytical/problem solving abilities.
  • High interpersonal and social skills required to successfully complete assignments in stressful situations.
  • Ability to communicate professionally and create positive relationships with customers.
  • Verbal skills to effectively communicate varying levels of internal technical staff and customers. 
  • Time management skills to plan work and travel schedules to minimize downtime/nonproductive time.   
  • Adaptability to abrupt changes in work schedule and travel arrangements
  • Proven written skills and discipline to complete required technical documents and Reports in a timely fashion.
  • Ability to travel domestic and/or internationally to visit customer locations and/or trade shows. 
  • Ability to follow complex written and verbal instructions correctly.
  • Other duties as assigned.

Work Environment: 

Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. General office environment experienced at DMG MORI office. 

Physical Demands: 

Frequent: Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching. Pushing, pulling, and lifting objects. Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Periodic: Operating power equipment, sitting at desk, utilizing computers and phones.

Occasional: Lifting or moving up to 50lbs. 

 We are an Equal Opportunity Employer. We maintain a drug-free workplace and perform per-employment substance abuse screening.