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Servicenow Program Manager Jobs (NOW HIRING)

Symmetrio

ServiceNow Program Manager

$64K - $70.60K/yr

The ServiceNow Program Manager consultant will manage multiple workstreams within the enterprise ServiceNow program to ensure alignment with business priorities, value realization, services ...

Interon IT Solutions

ServiceNow Program Manager

Oakland, CA · On-site

$71.80K - $79.20K/yr

We are seeking an experienced ServiceNow Program Manager to lead the strategic planning, execution, and delivery of enterprise-wide ServiceNow programs. In this hybrid role (2 days onsite in Oakland ...

Stem Xpert

ServiceNow Program Manager

Hillsboro, OR · On-site

$68.10K - $75.10K/yr

ServiceNow Program Manager Job Location: Hillsboro, OR Duration: 5+ Months Contract plus Extensions Description Responsible for overall coordination, status reporting, and stability of project ...

Latitude IT Solutions

ServiceNow Program Manager

Melbourne, FL · On-site

$57.90K - $64K/yr

Lead and manage IT programs within NIH to ensure alignment with organizational goals and objectives. * Oversee enterprise ServiceNow implementations, upgrades, and operations to optimize performance ...

Latitude IT Solutions

ServiceNow Program Manager

Melbourne, FL · Remote

$64K - $70.60K/yr

Lead and manage IT programs within NIH to ensure alignment with organizational goals and objectives. * Oversee enterprise ServiceNow implementations, upgrades, and operations to optimize performance ...

Certec, Inc.

Mid level ServiceNow PM

New York, NY · Remote

$80 - $89.60/hr

ServiceNow Program Manager Job Overview Location: New York City, New York (Mainly Remote but will need to come into NYC office 2 times a month) Employment Type: 1099, W2 Candidate Pay Rate: $89.6 ...

ProSidian Consulting

Program Manager

Alexandria, VA · Hybrid

We seek Program Manager | Servicenow & Sharepoint Online Development - ServiceNow Enhancements/ServiceNow Development [NSF0064064] candidates with relevant Government And Public Services Sector ...

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA

$72K - $79.50K/yr

OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary client ...

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA

$72K - $79.50K/yr

OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary client ...

iTech AG

Program Manager - ServiceNow (342)

Arlington, VA · On-site

$71.90K - $79.40K/yr

OVERVIEW iTech AG is seeking an experienced Program Manager to lead the delivery of ServiceNow solutions in support of a federal client program. This individual will serve as the primary client ...

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Servicenow Program Manager information

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$35.5K

$68.8K

$114.5K

How much do servicenow program manager jobs pay per year?

As of May 29, 2026, the average yearly pay for servicenow program manager in the United States is $68,758.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ServiceNow Program Manager, and why are they important?

To thrive as a ServiceNow Program Manager, you need expertise in IT service management, program leadership, and a deep understanding of ServiceNow platform capabilities, often supported by a bachelor’s degree and ServiceNow certifications. Familiarity with project management tools such as Jira or MS Project, and hands-on experience administering or configuring ServiceNow modules, are typically required. Exceptional communication, stakeholder management, and problem-solving skills set top candidates apart. These skills ensure effective delivery of ServiceNow solutions that align with business goals and drive organizational transformation.

What are some common challenges faced by ServiceNow Program Managers when implementing large-scale projects?

ServiceNow Program Managers often encounter challenges such as aligning diverse stakeholder requirements, managing cross-functional teams, and ensuring smooth adoption of new processes. Integrating ServiceNow with existing legacy systems can also pose technical and change management hurdles. To succeed, strong communication skills, proactive risk management, and a solid understanding of both the platform and business objectives are essential.

What is a ServiceNow Program Manager?

A ServiceNow Program Manager oversees the planning, execution, and delivery of projects related to the ServiceNow platform within an organization. They coordinate between technical teams, stakeholders, and business units to ensure that ServiceNow implementations align with business goals and deliver value. Their responsibilities often include resource management, project scheduling, risk mitigation, and ensuring that projects stay on track with respect to scope, budget, and timeline. This role requires both technical understanding of ServiceNow and strong leadership and communication skills.

What is the difference between Servicenow Program Manager vs Servicenow Project Manager?

AspectServicenow Program ManagerServicenow Project Manager
ResponsibilitiesOversees multiple related projects, manages strategic initiatives, aligns projects with business goalsManages individual projects, ensures project deliverables, manages project scope, schedule, and resources
CertificationsITIL, PMP, ServiceNow certifications often preferredPMI-ACP, PMP, ServiceNow certifications often preferred
Work EnvironmentStrategic planning, stakeholder management, cross-project coordinationProject execution, team management, task tracking
FocusProgram-level outcomes and strategic alignmentProject-level delivery and deadlines

The Servicenow Program Manager focuses on overseeing multiple projects and aligning them with strategic business goals, while the Servicenow Project Manager concentrates on managing individual projects to ensure timely delivery. Both roles require similar certifications and work within the ServiceNow ecosystem, but their scope and responsibilities differ significantly.

What cities are hiring for Servicenow Program Manager jobs? Cities with the most Servicenow Program Manager job openings:
What states have the most Servicenow Program Manager jobs? States with the most job openings for Servicenow Program Manager jobs include:
Infographic showing various Servicenow Program Manager job openings in the United States as of May 2026, with employment types broken down into 2% Full Time, 85% Part Time, and 13% Contract. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $68,758 per year, or $33.1 per hour.

ServiceNow Program Manager

Symmetrio

Remote

$64K - $70.60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Symmetrio is recruiting a ServiceNow Program Manager consultant for its customer, a large, complex international hospitality and technology company. The ServiceNow Program Manager consultant will manage multiple workstreams within the enterprise ServiceNow program to ensure alignment with business priorities, value realization, services improvement and creation, and long-term platform sustainability.
This role partners closely with executive stakeholders, business leaders, and IT leadership to ensure workstream compliance with portfolio strategy, prioritize investments, and govern delivery. The ideal candidate brings strong executive presence, deep ServiceNow program experience, and a disciplined approach grounded in Lean, Six Sigma, ITSM, ITIL, and Agile methodologies.
This is a remote, 6-month contract opportunity with high possibility for extension.
Responsibilities
  • Partner with business and IT executives to align ServiceNow initiatives with strategic business objectives and desired outcomes.
  • Facilitate executive-level discussions to assess tradeoffs, sequence workstreams, and make informed prioritization decisions.
  • Oversee multiple ServiceNow workstreams (ITSM, ITOM, HRSD, CSM, SecOps, custom workflows), ensuring coordination and alignment.
  • Ensure consistent application of Lean, Six Sigma, Agile, and ITSM principles across ServiceNow delivery efforts.
  • Track and communicate performance, risks, dependencies, and value realization to senior leadership.
  • Collaborate with platform owners, architects, and delivery teams to balance innovation, technical health, and operational stability.
  • Drive continuous improvement of project management practices, including demand management, capacity planning, and delivery predictability.

Requirements
  • Bachelor's degree in Business, Information Systems, Engineering, or a related field, or equivalent practical experience.
  • 8+ years of experience in portfolio management, program management, or platform leadership within large enterprises.
  • Proven experience managing complex ServiceNow programs across multiple modules and business functions.
  • Strong executive presence with the ability to influence senior leaders and facilitate strategic decision-making.
  • Deep understanding of ITSM and ITIL practices and how they apply to ServiceNow implementations.
  • Experience applying Lean, Six Sigma, and Agile methodologies to technology and process transformation initiatives.
  • Ability to balance strategic thinking with pragmatic execution in a fast-paced, matrixed environment.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Experience with enterprise governance, demand management, and value-based prioritization.

Preferred Qualifications
  • Relevant certifications (e.g., ITIL, Lean Six Sigma, SAFe, PMP, ServiceNow CSA).

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • 401k Retirement Plan (4% match)
  • Paid Time Off (Vacation, Sick & Public Holidays)

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