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Servicenow Itsm Engineer Jobs (NOW HIRING)

G2IT

ServiceNow ITSM Developer

Suitland, MD · On-site

$130K - $150K/yr

ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM Developer to support the design, administration, configuration, and continuous improvement of enterprise IT ...

G2IT

ServiceNow ITSM Developer

Suitland, MD · On-site

$130K - $150K/yr

ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM Developer to support the design, administration, configuration, and continuous improvement of enterprise IT ...

Syntricate Technologies

ServiceNow ITSM Developer

Dublin, OH · On-site

$51 - $70/hr

Syntricate Technologies is seeking a ServiceNow ITSM Developer to enhance their IT service management capabilities. The role involves implementing various ITSM processes, configuring ServiceNow ...

Govcio LLC

ITSM Engineer

Washington, DC · On-site

$94K - $130K/yr

GovCIO is currently hiring for an ITSM (ServiceNow) Engineer to support the DFC onsite in NW Washington, DC. Responsibilities: Key Responsibilities ServiceNow & ITIL Process Ownership * Execute and ...

New

CWPS

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

Red River

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

Red River Technology

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

LTM

ServiceNow ITSM Manager

Manhattan, NY · On-site

$59.50 - $81.75/hr

LTM is seeking a ServiceNow ITSM Manager to lead the organization's ITSM capabilities with ... Developer or Implementation Specialist • Experience deploying or scaling ServiceNow in a global ...

Inficare Technologies

ITSM Lead (ServiceNow)

$55.25 - $76/hr

ITSM Lead (ServiceNow) - Onsite Location: Remote Client: Healthcare / Pharmaceutical (Life Sciences) domain. Job Summary: We are looking for an experienced ITSM Lead to oversee ServiceNow ITSM ...

AceStack LLC

ServiceNow ITSM Admin Architect

Seattle, WA · On-site

$61.50 - $84.50/hr

Role: ServiceNow ITSM Admin Architect Location: Seattle, WA - onsite Contract Must have ... web programming techniques to configure robust solutions utilizing the ServiceNow platform while ...

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ServiceNow ITSM Developer

Suitland, MD • On-site

G2IT
IT Services • 11 - 50 employees
Learn more about G2ITexternal

$130K - $150K/yr

Full-time

Re-posted 8 days ago

Job description

ServiceNow ITSM Developer
Position Overview
G2IT is seeking an experienced ServiceNow ITSM Developer to support the design, administration, configuration, and continuous improvement of enterprise IT Service Management (ITSM) solutions. The ideal candidate will have experience supporting ServiceNow ITSM processes, improving service delivery, and collaborating with government stakeholders to enhance operational efficiency.
Key Responsibilities
  • Configure, administer, and develop ServiceNow ITSM applications and workflows.
  • Support core ITSM processes, including Incident, Problem, Change, Request, Knowledge, and Service Catalog Management.
  • Maintain and enhance ServiceNow functionality to meet customer and business requirements.
  • Develop dashboards, reports, and workflows to improve service delivery and operational performance.
  • Support platform upgrades, testing, integrations, and system enhancements.
  • Troubleshoot and resolve escalated ServiceNow issues while ensuring platform stability.
  • Collaborate with stakeholders to identify process improvements and implement ITIL best practices.

Required Qualifications
  • 9+ years of overall IT experience.
  • 5+ years of ServiceNow administration, development, or ITSM support experience.
  • Current ServiceNow Certified System Administrator (CSA) certification.
  • Experience supporting IT Service Management (ITSM) processes.
  • Strong knowledge of ITIL best practices.
  • Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
  • U.S. Citizen with an Active Top Secret Clearance.

Preferred Qualifications
  • ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM).
  • Experience with CMDB, Service Catalog, Flow Designer, IntegrationHub, and Performance Analytics.
  • Experience supporting Department of Defense or Federal Government customers.
  • ITIL Foundation certification.

Salary: $130,000-$150,000 annually, based on experience and qualifications.

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