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Servicenow Itsm Developer Jobs (NOW HIRING)

G2IT

ServiceNow ITSM Developer

Suitland, MD · On-site

$130K - $150K/yr

ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM Developer to support the design, administration, configuration, and continuous improvement of enterprise IT ...

G2IT

ServiceNow ITSM Developer

Suitland, MD · On-site

$130K - $150K/yr

ServiceNow ITSM Developer Position Overview G2IT is seeking an experienced ServiceNow ITSM Developer to support the design, administration, configuration, and continuous improvement of enterprise IT ...

Syntricate Technologies

ServiceNow ITSM Developer

Dublin, OH · On-site

$51 - $70/hr

Syntricate Technologies is seeking a ServiceNow ITSM Developer to enhance their IT service management capabilities. The role involves implementing various ITSM processes, configuring ServiceNow ...

Red River

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

CWPS

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

Red River Technology

ServiceNow ITSM Developer

$55.25 - $76/hr

We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development, and operational excellence of the organization's ServiceNow platform, with a strong emphasis on ...

VKore Solutions LLC

ServiceNow ITSM Developer

Dallas, TX · On-site

$53.75 - $73.75/hr

RESPONSIBILIITES As an Application Developer for the ServiceNow team, you will have the following responsibilities. •   Plan, execute, monitor, control, and close all technical tasks related to ...

New

LTM

ServiceNow ITSM Manager

Manhattan, NY · On-site

$59.50 - $81.75/hr

LTM is seeking a ServiceNow ITSM Manager to lead the organization's ITSM capabilities with ... Developer or Implementation Specialist • Experience deploying or scaling ServiceNow in a global ...

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How much do servicenow itsm developer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for servicenow itsm developer in the United States is $62.15, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $71.39 per hour, depending on experience, location, and employer.

What is a ServiceNow ITSM Developer?

A ServiceNow ITSM Developer is a technical professional who specializes in designing, developing, and maintaining solutions within the ServiceNow IT Service Management (ITSM) platform. They customize workflows, automate processes, integrate third-party systems, and ensure ITSM modules meet the needs of an organization. These developers work closely with IT teams to optimize incident, problem, change, and request management processes, enhancing overall IT service delivery. They need a strong understanding of ServiceNow, scripting languages like JavaScript, and ITIL best practices.

What are the key skills and qualifications needed to thrive as a ServiceNow ITSM Developer?

To thrive as a ServiceNow ITSM Developer, you need strong knowledge of IT Service Management (ITSM) processes, proficiency in JavaScript, and experience with ServiceNow platform configuration and customization, often backed by a relevant degree and ServiceNow certifications. Familiarity with ServiceNow Studio, Flow Designer, REST/SOAP integrations, and ITIL frameworks is typically required. Analytical thinking, problem-solving, and effective communication with stakeholders are crucial soft skills in this position. These skills ensure efficient development and maintenance of ITSM solutions that support business operations and improve service delivery.

What are some common challenges faced by a ServiceNow ITSM Developer, and how can they be addressed?

A ServiceNow ITSM Developer often encounters challenges such as adapting to rapidly changing business requirements, integrating ServiceNow with legacy systems, and ensuring customizations do not impact platform upgrades. To address these issues, developers should maintain clear documentation, follow best practices for modular and upgrade-safe development, and regularly communicate with stakeholders to align on priorities. Collaboration with IT teams and ongoing learning about new ServiceNow features also help in overcoming these challenges effectively.

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Infographic showing various Servicenow Itsm Developer job openings in the United States as of September 2026, with employment types broken down into 85% Full Time, 3% Part Time, and 12% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $129,281 per year, or $62.2 per hour.

ServiceNow ITSM Developer

Suitland, MD • On-site

G2IT
IT Services • 11 - 50 employees
Learn more about G2ITexternal

$130K - $150K/yr

Full-time

Re-posted 8 days ago

Job description

ServiceNow ITSM Developer

Position Overview

G2IT is seeking an experienced ServiceNow ITSM Developer to support the design, administration, configuration, and continuous improvement of enterprise IT Service Management (ITSM) solutions. The ideal candidate will have experience supporting ServiceNow ITSM processes, improving service delivery, and collaborating with government stakeholders to enhance operational efficiency.

Key Responsibilities

  • Configure, administer, and develop ServiceNow ITSM applications and workflows.
  • Support core ITSM processes, including Incident, Problem, Change, Request, Knowledge, and Service Catalog Management.
  • Maintain and enhance ServiceNow functionality to meet customer and business requirements.
  • Develop dashboards, reports, and workflows to improve service delivery and operational performance.
  • Support platform upgrades, testing, integrations, and system enhancements.
  • Troubleshoot and resolve escalated ServiceNow issues while ensuring platform stability.
  • Collaborate with stakeholders to identify process improvements and implement ITIL best practices.

Required Qualifications

  • 9+ years of overall IT experience.
  • 5+ years of ServiceNow administration, development, or ITSM support experience.
  • Current ServiceNow Certified System Administrator (CSA) certification.
  • Experience supporting IT Service Management (ITSM) processes.
  • Strong knowledge of ITIL best practices.
  • Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
  • U.S. Citizen with an Active Top Secret Clearance.

Preferred Qualifications

  • ServiceNow Certified Implementation Specialist - ITSM (CIS-ITSM).
  • Experience with CMDB, Service Catalog, Flow Designer, IntegrationHub, and Performance Analytics.
  • Experience supporting Department of Defense or Federal Government customers.
  • ITIL Foundation certification.

Salary: $130,000-$150,000 annually, based on experience and qualifications.

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