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Servicenow Helpdesk Support Jobs in Renton, WA (NOW HIRING)

McKinstry

Product Manager (ServiceNow)

Seattle, WA · Hybrid

... p Desk and business unit teams. Contribute to cross-functional innovation by surfacing insights from users and ServiceNow's evolving capabilities. Stewardship & Administrative Support Serve as the ...

McKinstry

Product Manager (ServiceNow)

Seattle, WA · On-site

... IT Help Desk and business unit teams. • Contribute to cross-functional innovation by surfacing insights from users and ServiceNow's evolving capabilities. Stewardship & Administrative Support • ...

Deloitte

ServiceNow - Senior Manager

Seattle, WA

Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat ... support their business objectives. Recruiting for this role ends on 12/31/2026. Key ...

Deloitte

ServiceNow Platform Architect - Manager

Seattle, WA

$81 - $102.25/hr

Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat ... You will support multiple engagements simultaneously, provide architectural governance across the ...

TEKsystems

Remote ServiceNow Developer

Seattle, WA · Remote

$75 - $95/hr

Support Employee Service Center (ESC) portal enhancements * Execute global platform configuration ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

KPMG

Senior Associate, ServiceNow

Seattle, WA

$94K - $202K/yr

... we help our people continue to grow both professionally and personally. If you're looking for a ... support your mental health. Depending on job classification, standard work hours, and years of ...

KPMG

Senior Associate, ServiceNow

Seattle, WA

$18 - $24/hr

... we help our people continue to grow both professionally and personally. If you're looking for a ... support your mental health. Depending on job classification, standard work hours, and years of ...

Cprime

ServiceNow & Moveworks Sales Executive

Seattle, WA · Remote

$140K - $170K/yr

We are looking for a high-performing ServiceNow & Moveworks Sales Executive to support our growing AI and workflow transformation business at Cprime, helping to sell our comprehensive portfolio of ...

ServiceNow

AVP, Hyperscalers (AWS)

Kirkland, WA · On-site

Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the ... supporting key account pursuits. S/he thrives in a high growth, fast-paced environment, and can ...

ServiceNow

AVP, Hyperscalers (AWS)

Kirkland, WA

Our ServiceNow AI platform brings together any AI, any data, and any workflow-- helping 85% of the ... supporting key account pursuits. S/he thrives in a high growth, fast-paced environment, and can ...

ServiceNow

AVP, Hyperscalers (AWS)

Kirkland, WA · On-site +1

Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the ... supporting key account pursuits. S/he thrives in a high growth, fast-paced environment, and can ...

KPMG

Senior Associate, ServiceNow ITSM

Seattle, WA

$18 - $24/hr

... we help our people continue to grow both professionally and personally. If you're looking for a ... support your mental health. Depending on job classification, standard work hours, and years of ...

Deloitte

ServiceNow HRSD Senior Consultant

Seattle, WA · On-site

Supporting ServiceNow HR Service Delivery implementations and optimization efforts across design ... We leverage sector-specific insights and cross-domain perspectives to help organizations tackle ...

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All JobsServicenow Helpdesk Support JobsServicenow Helpdesk Support Jobs in Renton, WA

Servicenow Helpdesk Support information

See Renton, WA salary details

$14

$26

$38

How much do servicenow helpdesk support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for servicenow helpdesk support in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ServiceNow Helpdesk Support specialist?

To thrive as a ServiceNow Helpdesk Support specialist, you need a solid understanding of IT service management principles, troubleshooting skills, and familiarity with ServiceNow platform functionalities, often supported by a relevant degree or ServiceNow certification. Experience with ticketing systems, ITIL frameworks, and workflow automation tools is typically required. Strong communication, problem-solving, and customer service skills help you effectively address user issues and collaborate with technical teams. These skills ensure timely resolution of technical problems, high user satisfaction, and efficient operation of IT support processes.

What is a ServiceNow Helpdesk Support?

ServiceNow Helpdesk Support professionals are responsible for providing technical assistance and support for issues related to the ServiceNow platform. They help end-users and internal staff troubleshoot problems, resolve incidents, and maintain smooth operation of ServiceNow applications. Their tasks often include responding to service tickets, escalating complex problems, and ensuring that issues are resolved efficiently. These roles require strong communication skills, technical knowledge of the ServiceNow platform, and a customer-centric approach.

Is ServiceNow Helpdesk Support still in demand?

ServiceNow Helpdesk Support roles remain in demand due to the platform's widespread adoption for IT service management and automation. Professionals with skills in ServiceNow administration, troubleshooting, and certifications are sought after in various industries to improve operational efficiency.

What are some common challenges faced by ServiceNow Helpdesk Support professionals, and how can they be addressed?

ServiceNow Helpdesk Support professionals often face challenges such as managing high ticket volumes, prioritizing urgent requests, and troubleshooting complex issues within the platform. Effective time management and strong communication skills are essential to address these challenges, as is a solid understanding of the ServiceNow environment. Collaborating closely with technical teams and using available documentation and knowledge bases can help in resolving issues more efficiently. Continuous learning and staying updated on ServiceNow updates and best practices are also key to overcoming daily obstacles and providing excellent support.

What is the difference between Servicenow Helpdesk Support vs ServiceNow System Administrator?

AspectServicenow Helpdesk SupportServiceNow System Administrator
CertificationsITIL, ServiceNow FundamentalsITIL, ServiceNow Certified System Administrator
Work EnvironmentHelpdesk, support teams, end-user assistanceIT operations, platform configuration, system management
Employer & IndustryIT service providers, internal IT departmentsLarge enterprises, IT service providers, consulting firms

Servicenow Helpdesk Support primarily focuses on assisting end-users, troubleshooting issues, and providing first-line support. In contrast, ServiceNow System Administrators manage and configure the ServiceNow platform, ensuring its optimal performance. While both roles require ITIL knowledge and ServiceNow certifications, Helpdesk Support emphasizes user support, whereas System Administrators handle platform administration and customization.

What job categories do people searching Servicenow Helpdesk Support jobs in Renton, WA look for? The top searched job categories for Servicenow Helpdesk Support jobs in Renton, WA are:
What cities near Renton, WA are hiring for Servicenow Helpdesk Support jobs? Cities near Renton, WA with the most Servicenow Helpdesk Support job openings:
Servicenow Helpdesk Support jobs near you
Infographic showing various Servicenow Helpdesk Support job openings in Renton, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,165 per year, or $26 per hour.

ServiceNow & Moveworks Sales Executive

Cprime

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Cprime is anAI-first, human-centeredpartner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies. We bring deep expertise across Atlassian, IBM Apptio,ServiceNow, cloud, data and enterprise agilityto enable intelligent enterprises where people and AI orchestrate as one. 
 
Notice of E-Verify Participation:
 
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
 
Right to Work Notice:
 
If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn't get in the way. Neither should the place you were born or another aspect of your national origin. A part of U.S. immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. You can read this law at 8 U.S.C. 1324b. The Immigrant and Employee Rights Section (IER) may be able to help if an employer treats you unfairly in violation of this law. The law that IER enforces is 8 U.S.C. 1324b. The regulations for this law are at 28 C.F.R. Part 44. Call IER if an employer: Does not hire you or fires you because of your national origin or citizenship status (this may violate a part of the law at 8 U.S.C. 1324b(a)(1)) Treats you unfairly while checking your right to work in the U.S., including while completing the Form I-9 or using E-Verify (this may violate the law at 8 U.S.C. 1324b(a)(1) or (a)(6)) Retaliates against you because you are speaking up for your right to work as protected by this law (the law prohibits retaliation at 8 U.S.C. 1324b(a)(5)) 

Cprime is evolving from a traditional workflow transformation partner into an AI-first transformation partner, helping organizations modernize the way work gets done through AI, automation, and intelligent workflows. We are looking for ambitious, consultative sellers who can help clients navigate this transformation by adopting AI-first ways of working, improving employee and customer experiences, and driving measurable business outcomes through platforms like ServiceNow and Moveworks. 

We are looking for a high-performing ServiceNow & Moveworks Sales Executive to support our growing AI and workflow transformation business at Cprime, helping to sell our comprehensive portfolio of strategic advisory, implementation, workflow transformation, and AI-enabled services. 

In this role, you will be responsible for selling Cprime services into both new and existing accounts and enabling our clients to maximize the value of their ServiceNow and Moveworks investments. Qualified candidates will demonstrate a strong track record of building new service pipelines, supporting co-sell motions with strategic partners, and helping enterprise clients transform processes using workflow automation and AI technologies. 

If you are a sales professional with experience selling transformation services for ServiceNow, Moveworks, and other SaaS platforms (e.g. Salesforce, Atlassian, Apptio, Workday, SuccessFactors, etc.), we would love to hear from you. 

What you will do:
  • Drive the entire sales cycle from initial customer engagement to closure. 
  • Work towards meeting assigned sales targets while maintaining a pipeline of 3x quota target. 
  • Help clients define and execute AI-first transformation strategies that improve workflows, productivity, employee experiences, and operational efficiency. 
  • Focus on understanding an organization's business drivers, operational challenges, and pain points while articulating the value of workflow transformation, AI adoption, and intelligent automation. 
  • Position ServiceNow and Moveworks solutions as strategic enablers for enterprise AI adoption and modern ways of working. 
  • Build exceptional, partner-of-choice relationships with ServiceNow and Moveworks stakeholders, including sales, pre-sales, alliance teams, and product line leadership through meetings, presentations, and co-selling sessions. 
  • Collaborate with internal marketing and delivery teams to develop campaigns, account strategies, and pipeline generation initiatives aligned to regional growth objectives. 
  • Coordinate with internal departments to prepare proposals, support deal strategy, and ensure smooth transitions to delivery teams. 
  • Attend networking events, conferences, and partner events to expand professional relationships and generate new business opportunities. 
  • Drive deals forward with strong qualification discipline, mutual close plans, and proactive deal acceleration strategies. 
  • Play an active role in shaping market strategy and identifying emerging opportunities around AI-enabled workflow transformation. 
  • Leverage sales and market intelligence tools such as HubSpot and ZoomInfo to drive scale and efficiency. 
  • Provide timely and accurate forecasting, territory planning, and pipeline reporting to leadership. 
  • Work toward daily, monthly, and quarterly KPI metrics including partner meetings, prospect meetings, pipeline generation, and services revenue targets. 
Qualifications and Skills:
  • Minimum 5+ years of experience selling consulting and transformation services. 
  • Experience selling ServiceNow and/or Moveworks-related services and solutions. 
  • Ability to position implementation and advisory services in enterprise IT environments where speed, innovation, AI adoption, and business value are critical differentiators. 
  • Ability to discuss and articulate long-term ServiceNow and Moveworks adoption roadmaps as part of the sales cycle. 
  • Strong understanding of workflow automation, AI-enabled business transformation, and enterprise productivity solutions. 
  • Excellent communication and presentation skills with the ability to build trusted client and partner relationships. 
  • Proactive, highly motivated, and results-oriented mindset. 
  • Strong negotiation and consultative selling skills. 
  • Experience with pipeline development, lead generation, and strategic account growth. 
  • Strong client relationship management experience. 
  • Willingness and ability to work in complex, globally distributed, and diverse environments. 
$140,000 - $170,000 a year

Compensation at Cprime varies depending on a wide array of factors, which may include but are not limited to the role, skill set, and level of experience. As required by local law, Cprime provides a reasonable range of compensation for roles that may be hired in California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, and Washington D.C. as set forth above.

Benefits (Salaried employees):

  • Medical/Vision/Dental: Cprime offers plans through Blue Cross Blue Shield.
  • Paid Holidays: Cprime provides ten (10) paid standard Holidays.
  • Paid Time Off or Vacation: Cprime provides up to twenty (20) days of paid time off per year (to be used for both vacation and/or sick time).
  • Parental Leave: Cprime provides four (4) weeks of paid parental leave if certain eligibility requirements are met.
  • Retirement Plans: Cprime offers the opportunity to participate in our 401(K) plan. Employees are eligible to enroll thirty (30) days after their official start date. A company match may be offered annually on a discretionary basis if certain eligibility requirements are met.
  • Other Compensation: Our bonus programs reward our people for their achievements and their contributions to our business. Cprime provides a monthly cell phone stipend and an annual health and wellness stipend to all full-time employees.
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