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Servicenow Developer Jobs in Delaware (NOW HIRING)

CEI

Senior ServiceNow Architect

Wilmington, DE

$70 - $80/hr

Provide technical leadership, mentoring, and design oversight to developers and administrators ... ServiceNow platform architecture, Script Includes, Business Rules, Flow Designer, and Integration ...

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Servicenow Developer information

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$62

$91

How much do servicenow developer jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for servicenow developer in Delaware is $62.21, according to ZipRecruiter salary data. Most workers in this role earn between $51.97 and $71.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ServiceNow Developer, and why are they important?

To thrive as a ServiceNow Developer, you need a solid background in programming (especially JavaScript), understanding of ITSM/ITIL processes, and experience with ServiceNow platforms, often supported by a bachelor’s degree in computer science or a related field. Proficiency in using ServiceNow Studio, Flow Designer, and relevant certifications like ServiceNow Certified System Administrator or Application Developer are typically required. Strong problem-solving skills, attention to detail, and effective communication help developers collaborate with stakeholders and deliver tailored solutions. These skills are vital for efficiently building, customizing, and maintaining ServiceNow applications that align with business needs.

Is there demand for ServiceNow developers?

ServiceNow developers are in high demand due to the platform's widespread adoption for IT service management and automation. Organizations seek skilled developers to customize, implement, and maintain ServiceNow solutions, often requiring knowledge of scripting and certifications like Certified Application Developer (CAD). The job market for ServiceNow developers is strong and expected to grow as digital transformation initiatives expand across industries.

How hard is it to get hired as a ServiceNow Developer?

Getting hired as a ServiceNow Developer typically requires strong knowledge of the ServiceNow platform, scripting skills, and relevant certifications such as Certified Application Developer. Competition can be moderate to high, especially for entry-level positions, but experience with ITSM processes and a solid understanding of JavaScript can improve prospects.

How does a ServiceNow Developer typically collaborate with other teams during a project lifecycle?

ServiceNow Developers often work closely with business analysts, project managers, and end-users to gather requirements and ensure solutions align with organizational goals. They collaborate with IT support teams to integrate ServiceNow modules with existing systems and troubleshoot any issues that arise. Regular meetings and agile ceremonies are common, allowing for continuous feedback and alignment throughout the development process. This collaborative environment helps ensure that customizations and workflows meet both technical standards and business needs.

What is the difference between Servicenow Developer vs ServiceNow Administrator?

AspectServicenow DeveloperServiceNow Administrator
Primary RoleDesigns, develops, and customizes ServiceNow applications and workflowsManages and maintains the ServiceNow platform, including user access and configurations
Required SkillsJavaScript, ServiceNow scripting, development toolsPlatform configuration, user management, basic scripting
CertificationsServiceNow Certified Application DeveloperServiceNow Certified System Administrator
Work EnvironmentDevelopment teams, project-based tasksOperational support, platform management

While both roles work within the ServiceNow platform, the Servicenow Developer focuses on creating and customizing applications, whereas the ServiceNow Administrator manages the platform's day-to-day operations and user access. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What is the salary of a 3 year ServiceNow developer?

A ServiceNow developer with three years of experience typically earns between $70,000 and $100,000 annually, depending on location, certifications, and company size. Skilled developers with certifications like Certified Application Developer (CAD) may command higher salaries, especially in competitive markets.

What are ServiceNow Developers?

ServiceNow Developers are IT professionals who design, develop, and maintain applications on the ServiceNow platform, which is widely used for IT service management and business process automation. They work with clients and stakeholders to create custom solutions, automate workflows, and integrate ServiceNow with other systems. Their responsibilities often include scripting, configuring modules, and ensuring the platform meets the organization's needs. ServiceNow Developers play a key role in enhancing business efficiency and streamlining IT operations.
More about Servicenow Developer jobs
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Servicenow Developer jobs near you
Infographic showing various Servicenow Developer job openings in Delaware as of July 2026, with employment types broken down into 81% Full Time, 7% Part Time, 1% Temporary, and 11% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $129,392 per year, or $62.2 per hour.

ServiceNow ITOM Lead

CSC (Corporation Service Company)

Wilmington, DE • On-site, Remote

Full-time

PTO

Posted 11 days ago

Job description

ServiceNow ITOM Lead

Wilmington, DE

Monday - Friday 8:00 - 5:00 

Remote

We are looking for a seasoned ServiceNow ITOM practitioner who brings deep technical expertise and the leadership acumen to drive our ITOM strategy forward. You will own the full ITOM domain Discovery, CMDB, CSDM, Service Mapping, Event Management, and Operational Intelligence while mentoring a team of developers and administrators distributed geographically, partnering with business stakeholders, and delivering measurable value across the organization.

Some of the things you will be doing: 

  • Strategic Planning: Develop and execute the ITOM strategic roadmap, aligning Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and Orchestration with IT and business objectives.

  • Solution Architecture: Architect and deliver robust, scalable, and secure ITOM solutions; review and approve all ITOM design decisions made by the team.

  • CSDM/CMDB Ownership & Health: Lead CMDB design, governance, and ongoing health including CSDM adherence, normalization rules, data integrity, and reconciliation. Own the authoritative source of truth for IT infrastructure and services.

  • Pattern & Probe Development: Develop and maintain custom Discovery patterns, probes, sensors, and Service Mapping rules; provide hands-on guidance and quality review for the team.

  • Event Management & AIOps: Oversee Event Management and Operational Intelligence configurations; drive correlation rules, alert noise reduction, and actionable insight delivery to operations teams.

  • Code Quality & Governance: Define and enforce coding standards, peer-review processes, and governance policies for all ITOM development, scripting, and configuration.

  • Project Oversight: Manage the full ITOM project lifecycle - from requirements and design through deployment, UAT, and post-implementation support - delivering on time and on budget.

  • Stakeholder Engagement: Translate stakeholder requirements into durable ServiceNow solutions; act as the primary ITOM liaison for infrastructure, operations, security, and business teams.

  • Reporting & Analytics: Build and maintain KPI dashboards, operational reporting, and executive-ready analytics that surface trends, risks, and ROI across the ITOM estate.

  • ROI & Value Management: Articulate ITOM value, manage to defined ROI milestones, and communicate successes, risks, and opportunities to senior leadership.

  • Continuous Improvement: Stay current with ServiceNow ITOM roadmap releases, platform updates, and industry trends; champion adoption of features that deliver measurable value.

  • People Leadership: Lead, mentor, and develop a team of ITOM developers and administrators; support resourcing, performance management, and professional growth.

What technical skills, experience and qualifications do you need?

  • Bachelor's degree in computer science, Information Systems, or a related technical field (required).

  • Master's degree or MBA (preferred).

  • 10+ years of IT infrastructure, operations, or platform engineering experience.

  • 7+ years of hands-on ServiceNow experience, with at least 4 years focused on ITOM (Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and/or Orchestration).

  • 3+ years in a technical lead, architect, or team lead capacity on ServiceNow implementations.

  • Demonstrated experience architecting and delivering enterprise-grade ITOM solutions in complex, multi-cloud or hybrid environments.

  • Proven track record managing ServiceNow platform upgrades, instance strategy, and cross-module governance.

  • Deep expertise in ServiceNow ITOM: Discovery (agentless and MID Server-based), CMDB/CSDM, Service Mapping, Event Management, Operational Intelligence, and Orchestration.

  • Strong proficiency in ServiceNow scripting: JavaScript (client/server), Business Rules, Script Includes, REST/SOAP integrations, Flow Designer, and IntegrationHub.

  • Experience with ITSM modules (Incident, Problem, Change, CMDB) and working knowledge of adjacent modules: SPM, SAM/HAM.

  • Familiarity with ServiceNow DevOps / CI-CD practices: ATF, deployment pipelines, branching strategies, and instance cloning.

  • Knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools relevant to ITOM discovery and mapping.

  • Proficiency with ITIL v4 principles; hands-on ITSM process design experience preferred.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist - ITOM (CIS-ITOM) - strongly preferred.

  • ServiceNow Certified System Administrator (CSA).

  • ServiceNow Certified Application Developer (CAD) or additional CIS certifications (ITSM, SecOps, HR, SPM).

  • ITIL v4 Foundation or higher.

  • Experience in a Managed Service Provider (MSP) environment or managing vendor / offshore delivery teams.

  • Familiarity with financial services, insurance, or regulated-industry IT compliance requirements.

  • Experience presenting platform strategy to C-suite or board-level audiences.

#CSC #CSCCareers #LI-HL1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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