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Service Jobs in Rochester, MN (NOW HIRING)

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Service Advisor

Oronoco, MN ยท On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Customer Service

Zumbrota, MN ยท On-site

$16.75 - $23/hr

Customer Service Representative The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email ...

Customer Service

Zumbrota, MN ยท On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

Customer Service

Zumbrota, MN ยท On-site

$20 - $25/hr

The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide exceptional ...

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Description The Customer Service Representative is responsible for responding to both internal and external customer requests for assistance or information via telephone and email. CSR will provide ...

Service Leader

Rochester, MN

$17 - $22.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Service Leader

Rochester, MN ยท On-site

$16.25 - $21.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Service Writer / Service Advisor Location: Rochester, MN Job Type: Full-Time Be the Connection Between Customers and Technicians Sanco Equipment is looking for a highly organized, customer-focused ...

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As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...

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Service information

See Rochester, MN salary details

$5

$12

$16

How much do service jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for service in Rochester, MN is $12.03, according to ZipRecruiter salary data. Most workers in this role earn between $8.86 and $14.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Service professional, and why are they important?

To thrive as a Service professional, you need strong customer service skills, product or service knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and ticketing platforms is often required. Excellent communication, patience, and problem-solving abilities set outstanding service professionals apart. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and fostering long-term client relationships.

What are some common challenges faced by professionals in service roles, and how can they be effectively managed?

Professionals in service roles often encounter challenges such as handling high customer expectations, managing difficult interactions, and balancing multiple tasks during peak hours. Effective communication, active listening, and strong problem-solving skills are essential for navigating these situations. Many organizations provide training and encourage teamwork to help service staff share best practices and support one another, creating a collaborative environment that helps manage stress and maintain high service standards.

What is the difference between Service vs Customer Service Representative?

AspectServiceCustomer Service Representative
Required credentialsVaries by industry; often no formal degree requiredHigh school diploma or equivalent; sometimes additional training
Work environmentVaries widely; includes retail, hospitality, technical supportCall centers, retail stores, online support
Employer and industry usageUsed across many industries to describe the act of providing assistanceSpecific role focused on direct customer interaction

Service is a broad term that refers to the act of assisting or providing value, often encompassing various roles and industries. A Customer Service Representative is a specific job title within the service industry, responsible for direct customer interactions, handling inquiries, and resolving issues. While 'Service' describes the general activity, 'Customer Service Representative' is a defined role with specific responsibilities and qualifications.

What are service jobs?

Service jobs are roles in which employees provide support, assistance, or expertise directly to customers or clients, rather than producing physical goods. These jobs can be found in various industries such as hospitality, retail, healthcare, education, and customer service. Common examples include waiters, customer service representatives, hotel staff, and healthcare workers. Service jobs often require strong communication skills, patience, and a focus on meeting the needs of others.
What are the most commonly searched types of Service jobs in Rochester, MN? The most popular types of Service jobs in Rochester, MN are:
What job categories do people searching Service jobs in Rochester, MN look for? The top searched job categories for Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Service jobs? Cities near Rochester, MN with the most Service job openings:

Service Advisor

Rochester Ford

Rochester, MN โ€ข On-site

Other

Medical, Dental, Retirement, PTO

Posted 12 days ago


Job description

Job Summary

Rochester Ford has an immediate need for a Service Advisor. As a Service Advisor, you will own our customerโ€™s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Benefits

  • 401Kย Plan
  • Medical and Dentalย 
  • PTOย 
  • Employee/Family discounts and purchase plans

Responsibilities

  • Oversee flow of Serviceย Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

REQUIREMENTS:

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.