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Service Jobs in Rochester, MN (NOW HIRING)

Hy-Vee, Inc.

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

Texas Roadhouse

Service Manager

Rochester, MN · On-site

$5.2K/mo

Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie? Pay: $48,000 - $75 ...

Tom Kadlec Honda

Service Technician

Rochester, MN

$40K - $150K/yr

Service TechnicianRochester, MN Join the Tom Kadlec Honda Team - Serving the Rochester Community Since 1979 At Tom Kadlec Honda , we've proudly served the Rochester community since 1979, we exist to ...

HyVee

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

HyVee

Service Manager

Rochester, MN · On-site

Service Manager Department: Grocery FLSA : Non-Exempt General Function : Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and ...

RDO Equipment Co.

Service Technician

Rochester, MN · On-site

$30 - $45/hr

Put your equipment mechanic skills to work as a Service Technician at RDO Equipment Co. In this role, you will also perform welding related duties with precision and consistency. When you do, you'll ...

RDO Equipment

Service Technician

Rochester, MN · On-site

$30 - $45/hr

Put your equipment mechanic skills to work as a Service Technician at RDO Equipment Co. In this role, you will also perform welding related duties with precision and consistency. When you do, you'll ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Mosaic Ford Zumbrota

Service Advisor

Zumbrota, MN · On-site

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before ...

Camping World

Service Advisor

Oronoco, MN

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Camping World Holdings, Inc.

Service Advisor

Oronoco, MN · On-site

$50K - $75K/yr

As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep ...

Tom Kadlec Honda

Service Advisor

Rochester, MN · On-site

$50K - $120K/yr

So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here as a service advisor! The ...

New

Tom Kadlec Honda

Service Advisor

Rochester, MN · On-site

$50K - $120K/yr

So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here as a service advisor! The ...

New

Tom Kadlec Honda

Service Advisor

Rochester, MN

$50K - $120K/yr

So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here as a service advisor! The ...

New

Tom Kadlec Honda

Service Advisor

Rochester, MN · On-site

$50K - $120K/yr

So, if you are looking for an opportunity with excellent career growth while working for a company that is always growing and training their team members, then apply here as a service advisor! The ...

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...

Rochester Ford

Service Advisor Assistant

Rochester, MN · On-site

As a Service Advisor Assistant, you will own our customer's experience in the service lane. You will assist the Service Advisors in greeting guests, as well as other routine tasks. You will learn to ...

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Showing results 21-40

All JobsService JobsService Jobs in Rochester, MN

Service information

See Rochester, MN salary details

$5

$12

$16

How much do service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service in Rochester, MN is $12.03, according to ZipRecruiter salary data. Most workers in this role earn between $8.86 and $14.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a service professional, and why are they important?

To thrive as a Service professional, you need strong customer service skills, product or service knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and ticketing platforms is often required. Excellent communication, patience, and problem-solving abilities set outstanding service professionals apart. These skills are crucial for ensuring customer satisfaction, resolving issues efficiently, and fostering long-term client relationships.

What are some common challenges faced by professionals in service roles, and how can they be effectively managed?

Professionals in service roles often encounter challenges such as handling high customer expectations, managing difficult interactions, and balancing multiple tasks during peak hours. Effective communication, active listening, and strong problem-solving skills are essential for navigating these situations. Many organizations provide training and encourage teamwork to help service staff share best practices and support one another, creating a collaborative environment that helps manage stress and maintain high service standards.

What is the difference between Service vs Customer Service Representative?

AspectServiceCustomer Service Representative
Required credentialsVaries by industry; often no formal degree requiredHigh school diploma or equivalent; sometimes additional training
Work environmentVaries widely; includes retail, hospitality, technical supportCall centers, retail stores, online support
Employer and industry usageUsed across many industries to describe the act of providing assistanceSpecific role focused on direct customer interaction

Service is a broad term that refers to the act of assisting or providing value, often encompassing various roles and industries. A Customer Service Representative is a specific job title within the service industry, responsible for direct customer interactions, handling inquiries, and resolving issues. While 'Service' describes the general activity, 'Customer Service Representative' is a defined role with specific responsibilities and qualifications.

What is a service?

Service jobs are roles in which employees provide support, assistance, or expertise directly to customers or clients, rather than producing physical goods. These jobs can be found in various industries such as hospitality, retail, healthcare, education, and customer service. Common examples include waiters, customer service representatives, hotel staff, and healthcare workers. Service jobs often require strong communication skills, patience, and a focus on meeting the needs of others.

What are the most commonly searched types of Service jobs in Rochester, MN?

The most popular types of Service jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Service jobs?

Cities near Rochester, MN with the most Service job openings:

Service jobs near you
Infographic showing various Service job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $25,029 per year, or $12 per hour.

Service Manager

Hy-Vee, Inc.

Rochester, MN • On-site

Full-time

Re-posted 29 days ago

Hy-Vee rating

6.3

Company rating: 6.3 out of 10

Based on 1,664 frontline employees who took The Breakroom Quiz

45th of 122 rated grocery stores

Job description

Additional Considerations (if any):
Must be 18+
-
At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Service Manager
Department: Grocery
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service, and ensures that customer's needs are met. Supervises and coordinates the activities of employees or performs the work of all job levels.
Core Competencies:
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce
Positions that Report to you: All positions except those listed above or designated by the Store Director
Primary Duties and Responsibilities:
  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by: (examples include)
    • escorting them to the products they're looking for
    • securing products that are out of reach
    • loading or unloading heavy items
    • making note of and passing along customer suggestions or requests
    • performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly and provides friendly, helpful service to customers who call.
  • Performs as a leader and role model and maintains positive employee relations.
  • Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner.
  • Supervises and coordinates activities of employees in all areas of the store (in Department Managers absence) or performs the work necessary at all job levels.
  • Learns to formulate pricing philosophies or merchandise, following guidelines established by the Store Director.
  • Ensures proper customer service throughout the store and addresses specific customer issues.
  • Evaluates employee performance to recommend personnel actions in their respective area such as promotion, transfer, or dismissal.
  • Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers and fills out customer accident forms.
  • Works safely to prevent on-the-job injuries, fills out first report of injury, and assigns light duty as necessary.
  • Compiles, stores, retrieves, and understands managerial data (i.e. sales, inventory reports, ad and display projections/actuals, etc.)
  • Orders merchandise (new product, promotional, seasonal, or to replenish merchandise on hand), verifies delivery of merchandise, ensures quality, compares record with merchandise ordered, and reports discrepancies.
  • Trains workers in store policies, department procedures, and job duties.
  • Ensures compliance of employees with established policy/law, security, sales, and record keeping procedures and practices.
  • Determines location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.
  • Confers with employees and assists in solving problems affecting job performance and of established policies and procedures.
  • Explains store services to potential personal and business account customers to generate additional business for the store.
  • Understands the basics of store accounting.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:
  • Determines the motivational needs of employees and provides the appropriate environment.
  • Stays current with market trends and information (i.e.; competition, new products, equipment, merchandising techniques).
  • Provides continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
  • Sells merchandise to company employees, customers or issues merchandise upon requisition by authorized personnel (inter-store transfers).
  • Handles cash registers.
  • Recommends cost reduction programs.
  • Reviews personnel records to ensure completeness, accuracy, and timeliness and understands the basics of the payroll system.
  • Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.
  • Assists in other areas of store as needed.
  • Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:
  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
  • Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.

Education and Experience:
  • High School or equivalent experience.
  • Two years or more of similar or related work experience preferred.

Supervisory Responsibilities (Direct Reports):
  • Instructing, assigning work, reviewing work, planning the work of others, maintaining standards, allocating personnel, and coordinating the activities of others.
  • Selects new employees and acts on employee problems.
  • Has the authority to recommend employee transfers, promotions, discipline, discharge, and salary adjustments.

Physical Requirements:
  • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions:
This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents. This is a fast paced work environment.
Equipment Used to Perform Job:
Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, Western Union, Hunting/Fishing license computer, and money order machine.
Financial Responsibility:
Authorized to purchase merchandise and supplies and order repairs on equipment.
Contacts:
Has daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections.
Confidentiality:
Has access to confidential information which may include pricing, sales reports, profit and loss reports, and wages.
The anticipated hourly starting wage for this position is $18.00 to $22.50 depending on experience.
For information on company benefits visit Benefits | Hy-Vee.
Are you ready to smile, apply today.
Employment is contingent upon the successful completion of a pre employment drug screen.

What Hy-Vee employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Hy-Vee logo

About Hy-Vee

Sourced by ZipRecruiter

Hy-Vee, based in West Des Moines, IA, US, operates within the supermarket industry. Founded in 1930 by Charles Hyde and David Vredenburg, the company began as a small general store in Beaconsfield, Iowa. Over the years, Hy-Vee has evolved into a network of more than 245 supermarkets across 8 states in the Midwest. They offer a wide range of products and services, including grocery, bakery items, delicatessen, floral, and other specialty departments. With a company motto of “A helpful smile in every aisle”, Hy-Vee's mission is to make each customer's life easier, healthier, and happier. They have received several awards for their commitment to healthy living, customer service and community outreach.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1930

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