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Service Writing Jobs in Washington (NOW HIRING)

All Roads

Service Writer / Advisor

Ellicott City, MD · On-site

$26K/mo

... writing experience , Acura of Ellicott City wants to talk to you! We are searching for an Automotive Service Advisor to manage the center of communications for all repair activities and act as a ...

All Roads

Service Writer / Advisor

Ellicott City, MD

$60K - $80K/yr

... writing experience , Acura of Ellicott City wants to talk to you! We are searching for an Automotive Service Advisor to manage the center of communications for all repair activities and act as a ...

All Roads

Service Writer / Advisor

Ellicott City, MD

$26K/mo

... writing experience , Acura of Ellicott City wants to talk to you! We are searching for an Automotive Service Advisor to manage the center of communications for all repair activities and act as a ...

All Roads

Service Writer / Advisor

Ellicott City, MD · On-site

... writing experience , Acura of Ellicott City wants to talk to you! We are searching for an Automotive Service Advisor to manage the center of communications for all repair activities and act as a ...

Nealey Tire & Auto

Service Writer

Rockville, MD · On-site

$125K/yr

Service Writer - High-Volume Automotive Sales & Coordination Who Thrives Here | Service Writer Qualifications Our elite Service Writers are the engine of our front office. We are looking for ...

Nealey Tire & Auto

Service Writer

Derwood, MD · On-site

$125K/yr

Service Writer - High-Volume Automotive Sales & CoordinationWho Thrives Here | Service Writer Qualifications Our elite Service Writers are the engine of our front office. We are looking for ...

Nealey Tire & Auto

Service Writer

Derwood, MD

$125K/yr

Service Writer - High-Volume Automotive Sales & CoordinationWho Thrives Here | Service Writer Qualifications Our elite Service Writers are the engine of our front office. We are looking for ...

Nealey Tire & Auto

Service Writer

Derwood, MD

$125K/yr

Service Writer - High-Volume Automotive Sales & Coordination Who Thrives Here | Service Writer Qualifications Our elite Service Writers are the engine of our front office. We are looking for ...

Vector Fleet Management

Service Writer

Washington, DC · On-site

$19 - $23/hr

Position Summary Vector Fleet Management, an Amerit Fleet Solutions Company, is seeking an Service Writer to join our team in Washington, DC! Compensation: Competitive Hourly Pay - Paid weekly, every ...

B&C Diesel Services

Be Seen First

Automotive Service Writer

Sterling, VA · On-site

$40K - $90K/yr

Pay: $40,000.00 - $90,000.00 per year Job Summary B&C Diesel Services are seeking a knowledgeable and customer-focused Service Writer to join our team. The ideal candidate will act as a liaison ...

Transdev

Service Writer

Leesburg, VA

$23 - $26/hr

The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to ...

Transdev

Service Writer

Leesburg, VA · On-site

$23 - $26/hr

The Service writer ensure efficient vehicle maintenance scheduling and manage orders. We are looking for customer service-oriented professionals who are dedicated to safety. Transdev is proud to ...

Wiygul Automotive Clinic

Service Writer

Alexandria, VA · On-site

$65K - $95K/yr

The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...

Wiygul Automotive Clinic

Service Writer

Alexandria, VA · On-site

$65K - $95K/yr

The critical role of Service Writer at Wiygul Automotive Clinic is an ideal career opportunity for expert sales-oriented superheroes who are looking to make their mark on an organization and help ...

Valvoline

Automotive Service Writer

Centreville, VA · On-site

$18/hr

Automotive Service Writer Automotive Service Writer/Advisor - $18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include:

Nealey Tire & Auto

Service Writer

Rockville, MD

$125K/yr

Individuals with 3+ years of experience as an Automotive Service Advisor, Service Writer, or in Automotive Sales * Have a valid driver's license * Individuals who are comfortable working in a ...

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All JobsService Writing JobsService Writing Jobs in Washington

Service Writing information

See Washington salary details

$13

$27

$48

How much do service writing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service writing in Washington is $27.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $31.59 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
What are popular job titles related to Service Writing jobs in Washington? For Service Writing jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Washington look for? The top searched job categories for Service Writing jobs in Washington are:
What cities in Washington are hiring for Service Writing jobs? Cities in Washington with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Washington as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $57,218 per year, or $27.5 per hour.
Service Writer / Advisor

Service Writer / Advisor

All Roads

Ellicott City, MD • On-site

$26K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description
Service Writer / Advisor - All Roads Acura of Ellicott City
If you are customer-focused, energetic and friendly with previous service writing experience, Acura of Ellicott City wants to talk to you! We are searching for an Automotive Service Advisor to manage the center of communications for all repair activities and act as a liaison between customers, technicians and the dealership. Ideal candidate is well versed in automotive service matters, managing customer expectations and consistent follow up. We want the customer to receive first-class service at our dealership. Previous Acura or Honda experience a plus.
Salary & Schedule
  • Base of $26,000 plus commission $80k+ OTE. Biweekly pay and monthly commission
  • Full Time Monday - Friday and every 4th Saturday

Benefits
  • Medical, dental, vision, disability and life insurance offerings available on the 1st of the month after 30 days of employment
  • 401k with company contribution
  • Paid time off
  • Company paid holidays
  • Tuition Reimbursement program
  • Employee referral bonus program

Responsibilities
  • Maintain Customer Service Index (CSI) rating as set by dealership service manager
  • Schedule appointments and generate estimates for customers
  • Advise customers on the appropriate maintenance required to their vehicle based on manufacturer's specifications
  • Document repair and service orders in the correct fashion (CDK experience a plus)
  • Be familiar with the latest industry trends and technical advancements and successfully apply them in daily activities
  • Establish and maintain a strong and positive working relationship with customers to encourage customer retention and referral business
  • Follow up with progress calls and/or emails to customers regarding any changes in the estimate or pick up time
  • All other duties as assigned

AAP/EEO Statement
All Roads Company and its subsidiaries is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Apply Today!
Join a fantastic service team with a manager who cares about the employees! Use your service advising skills to make an immediate impact at Acura of Ellicott City.

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