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Service Writing Jobs in Washington (NOW HIRING)

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

Miller Toyota

ASM - Service Writer

Manassas, VA · On-site

$120K/yr

Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department. What You'll Do: * Write as many repair orders as you can handle. * Lead a dedicated ...

VIOC

Automotive Service Writer

Centreville, VA · On-site

$18/hr

Automotive Service Writer/Advisor - $18.00/hr. plus bonuses Full Time and Part Time Increase your wages through completion of in house, paid training! Benefits Include: -Health Insurance (Dental ...

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All JobsService Writing JobsService Writing Jobs in Washington

Service Writing information

See Washington salary details

$13

$27

$48

How much do service writing jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for service writing in Washington is $27.51, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $31.59 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.
What are popular job titles related to Service Writing jobs in Washington? For Service Writing jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in Washington look for? The top searched job categories for Service Writing jobs in Washington are:
What cities in Washington are hiring for Service Writing jobs? Cities in Washington with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in Washington as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $57,218 per year, or $27.5 per hour.
ASM - Service Writer

ASM - Service Writer

Miller Toyota

Manassas, VA • On-site

$120K/yr

Full-time

Medical, Dental, PTO

Posted 11 days ago

Job description

Join Our Team at Miller Toyota in Manassas, Virginia!
Position: Assistant Service Manager (ASM) / Service WriterLocation: Manassas, VirginiaApply: Directly on our website
Are you ready to take your automotive career to the next level? Miller Toyota is seeking a dynamic and motivated ASM/Service Writer to join our bustling service department.
What You'll Do:
  • Write as many repair orders as you can handle.
  • Lead a dedicated service team to success.
  • Utilize our top-notch technicians and support staff to ensure your success and excellent compensation.

Requirements:
  • Automotive experience is a must.
  • Toyota experience is a plus.
  • Spanish-speaking candidates are highly encouraged to apply.

Why Miller Toyota?
  • Competitive Compensation: Includes labor and parts, CSI bonuses, and other incentives.
  • Customer Financing: Available for large repair orders.
  • State-of-the-Art Facility: Work in our air-conditioned, 50-bay facility designed for efficiency.
  • Comprehensive Benefits: Health, dental, holiday pay, and paid personal leave.
  • Paid Vacation and Training: Invest in your growth and development.
  • Advanced Tools and Equipment: Access to all the special tools, computers, and shop equipment needed for tough jobs.
  • Career Growth: Tremendous income growth and opportunity.

Job Type: Full-timePay: Up to $120,000 per year
Contact:Mark Taylor, Service Manager
Call today to discuss your future with Miller Toyota. Rest assured, we will not contact your current employer until you decide to join our team.
Take the next step in your career with Miller Toyota - where your success is our priority!

Apply