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Service Writing Jobs in California (NOW HIRING)

West Coast Rovers

Service Writer

Lake Forest, CA · On-site

$60K - $90K/yr

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred * Deep understanding of automotive technology ...

Papé

Service Writer / Advisor

Fowler, CA · On-site

$22.67 - $32.87/hr

DITCH WITCH WEST - FOWLER, CA SERVICE WRITER / ADVISOR: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing ...

Fairfield Subaru

Service Writer

Fairfield, CA

Job Requirements Minimum of (2) years of experience as a service advisor/writer. Proven record of achieving exceptional customer satisfaction. A high degree of ownership and accountability with the ...

West Coast Rovers

Service Writer

Lake Forest, CA · On-site

$60K/yr

... service writer or service advisor is required. Experience as an automotive service manager is preferred Deep understanding of automotive technology, automotive service technician job duties, and ...

Fairfield Subaru

Service Writer

Fairfield, CA · On-site

Job Requirements • Minimum of (2) years of experience as a service advisor/writer. • Proven record of achieving exceptional customer satisfaction. • A high degree of ownership and ...

Puente Hills Chrysler Dodge

Service Writer

Delano, CA · On-site

Maintain Customer Satisfaction Index (CSI) rating as set by service manager. * Maintain the prescribed standard for "hours per customer repair order written" * Greet customers in a timely, friendly ...

New

West Coast Rovers

Service Writer

Lake Forest, CA · On-site

$60K - $90K/yr

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred * Deep understanding of automotive technology ...

West Coast Rovers

Service Writer

Lake Forest, CA

$60K - $90K/yr

At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred * Deep understanding of automotive technology ...

Sierra Honda of Monrovia

Service Advisor

Monrovia, CA · On-site

Minimum of 2 years of service writing experience. * Strong communication and interpersonal skills. * Ability to multi-task and work in a fast-paced environment. * Strong attention to detail and ...

Sierra Honda of Monrovia

Service Advisor

Monrovia, CA · On-site

Minimum of 2 years of service writing experience. * Strong communication and interpersonal skills. * Ability to multi-task and work in a fast-paced environment. * Strong attention to detail and ...

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All JobsService Writing JobsService Writing Jobs in California

Service Writing information

See California salary details

$11

$23

$41

How much do service writing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service writing in California is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.50 per hour, depending on experience, location, and employer.

How to get into service writing?

To get into service writing, develop strong communication and technical skills, often through relevant education or training in automotive, mechanical, or technical fields. Gaining experience with diagnostic tools, repair procedures, and customer service can also be beneficial, along with understanding industry standards and certifications such as ASE if applicable.

Can you be a service writer with no experience?

Service writers typically need some knowledge of automotive repair and customer service skills, but entry-level positions may be available for those without prior experience. Training is often provided on the job, and having basic communication skills and familiarity with repair orders can help you start in this role. Certifications like ASE are not always required but can improve job prospects.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

How do service writers get paid?

Service writers typically earn a combination of a base salary and commissions or bonuses based on sales or service department performance. They may also receive benefits such as health insurance and paid time off, and their compensation can vary depending on the dealership or service center. Strong communication skills and product knowledge are important for success in this role.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

What do you do as a service writer?

A service writer is responsible for communicating with customers to understand vehicle issues, creating repair orders, and relaying information between customers and technicians. They document service details, estimate costs, and ensure customer satisfaction while managing repair schedules. Strong communication skills and familiarity with automotive systems and repair processes are essential in this role.
What are popular job titles related to Service Writing jobs in California? For Service Writing jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in California look for? The top searched job categories for Service Writing jobs in California are:
What cities in California are hiring for Service Writing jobs? Cities in California with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in California as of June 2026, with employment types broken down into 32% Full Time, 65% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,858 per year, or $24 per hour.
Automotive Service Advisor/Shop Manager

Automotive Service Advisor/Shop Manager

Santa Cruz Motors

Santa Cruz, CA • On-site

Full-time

Posted yesterday

Key responsibilities

  • Work with customers to provide needed service repairs.

  • Arrange parts for each job.

  • Dispatch work to multiple technicians.

Job description

Quality independent repair shop seeks an Experienced Service Advisor/Shop Manager.
Ideal candidate will have current independent or dealership service writing/shop management experience.
Job duties include:
  • Working with our customers to provide needed service repairs.
  • Arranging parts for each job.
  • Dispatching work to multiple technicians.
  • Cashiering and closing out repair orders. 
  • You must have a clean driving record. 
  • Top pay plan for the right person!

Contact Mike at Santa Cruz Motors Service Center for an interview. Call 831-420-1911.