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Service Writing Jobs in California (NOW HIRING)

Hyundai of Roseville

Service Advisor

Roseville, CA · On-site

$75K - $120K/yr

Prepare accurate auto estimates and service writing documentation while maintaining detailed records of work performed. * Coordinate with technicians and mechanics to prioritize repairs like ...

Midas

Automotive Service Writer

Cypress, CA · On-site

Midas Automotive Service Writer At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ...

East Bay Motorsports Inc

Service Writer

Hayward, CA

Description East Bay Motorsports is looking for an experienced and customer-focused Service Writer to join our team. You will serve as the main point of contact between customers and technicians ...

California Motorsports Group

Service Writer

Hayward, CA · On-site

Job Type Full-time Description East Bay Motorsports is looking for an experienced and customer-focused Service Writer to join our team. You will serve as the main point of contact between customers ...

California Motorsports Group

Service Writer

Hayward, CA · On-site

Job Type Full-time Description East Bay Motorsports is looking for an experienced and customer-focused Service Writer to join our team. You will serve as the main point of contact between customers ...

The Pape Group, Inc.

Service Writer / Advisor

Fowler, CA · On-site

$22.67 - $32.87/hr

Service Writer / Advisor Job Category: Administrative Full-Time Location: Ditch Witch West 7323 E Manning Ave Fowler, CA 93625, USA Description DITCH WITCH WEST - FOWLER, CA SERVICE WRITER / ADVISOR:

Mercedes-Benz

Service Writer/Advisor

Monterey, CA · On-site

$45K - $145K/yr

Service Writer/Advisor Mercedes-Benz of Monterey - Monterey, CA Salary Range $45,000.00 - $145,000.00 Commission/year Position Type Full Time Description Mercedes-Benz of Monterey is currently ...

Midas

Automotive Service Writer

Cypress, CA · On-site

We are looking for automotive service writers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Pape DW Inc

Service Writer / Advisor

Fowler, CA

$22.67 - $32.87/hr

DITCH WITCH WEST - FOWLER, CA SERVICE WRITER / ADVISOR: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing ...

Ditch Witch West

Service Writer / Advisor

Fowler, CA · On-site

$22.67 - $32.87/hr

DITCH WITCH WEST - FOWLER, CA SERVICE WRITER / ADVISOR: Do you love working with a wide variety of people, building relationships with customers, and solving problems? Can you adapt to changing ...

Fairfield Subaru

Service Writer

Fairfield, CA

Job Requirements • Minimum of (2) years of experience as a service advisor/writer. • Proven record of achieving exceptional customer satisfaction. • A high degree of ownership and ...

Fairfield Subaru

Service Writer

Fairfield, CA · On-site

Job Requirements • Minimum of (2) years of experience as a service advisor/writer. • Proven record of achieving exceptional customer satisfaction. • A high degree of ownership and ...

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All JobsService Writing JobsService Writing Jobs in California

Service Writing information

See California salary details

$11

$23

$41

How much do service writing jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for service writing in California is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Service Writing vs Auto Body Technician?

AspectService WritingAuto Body Technician
CredentialsCustomer service skills, basic automotive knowledgeTechnical training, certifications in auto body repair
Work EnvironmentDealerships, repair shops, customer-facing rolesRepair bays, workshops, hands-on repair environment
Industry UsageCommonly used in service departments for customer communicationUsed in collision repair and auto body shops for repairs

Service Writing primarily involves communicating with customers, preparing repair estimates, and managing service orders. Auto Body Technicians focus on repairing vehicle body damage through hands-on work. While both roles are essential in automotive repair, Service Writers handle customer interactions and administrative tasks, whereas Auto Body Technicians perform the physical repairs.

Is service writing a hard job?

Service writing can be challenging as it requires strong communication skills, technical knowledge, and attention to detail to accurately document repairs and communicate with customers. The job often involves working under time constraints and handling multiple tasks simultaneously. Experience with diagnostic tools and certifications can help improve efficiency and ease the workload.

How does a Service Writer typically interact with technicians and customers during a standard workday?

A Service Writer acts as a crucial liaison between customers and automotive technicians. On a typical day, they greet customers, listen to their concerns, and document vehicle issues before relaying the information to the service technicians. Throughout the repair process, the Service Writer communicates updates to customers, translates technical information into understandable terms, and ensures that both parties are aligned on repair timelines and costs. This role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need solid knowledge of automotive services, strong organizational skills, and typically a high school diploma or relevant experience in an automotive environment. Familiarity with dealership management systems (DMS), repair order software, and customer management tools is common. Exceptional communication, problem-solving abilities, and attention to detail are key soft skills that set top performers apart. These skills ensure accurate service documentation, clear communication between customers and technicians, and efficient shop operations, leading to higher customer satisfaction.

What is service writing?

Service writing refers to the role typically found at automotive service centers or dealerships, where a service writer acts as the liaison between customers and mechanics. They are responsible for understanding customer concerns, documenting service requests, explaining recommended repairs, and ensuring that the work is completed to the customer's satisfaction. Service writers also handle cost estimates, schedule service appointments, and communicate updates throughout the repair process. Their goal is to provide excellent customer service while ensuring that vehicles are serviced efficiently and accurately.

How much do service writers make in the US?

Service writers in the US typically earn an average annual salary of around $35,000 to $50,000, with experienced professionals and those working in busy repair shops earning higher wages. Compensation can include bonuses and commissions based on sales and customer satisfaction, and strong communication skills are essential for success in this role.

What do you do as a service writer?

A service writer acts as a liaison between customers and the service department, documenting vehicle issues, estimating repair costs, and scheduling repairs. They communicate customer concerns to technicians and ensure the work is completed accurately and efficiently, often using dealership or shop management software.

Do service writers make a lot of money?

Service writers typically earn a median annual salary that varies by experience and location, with entry-level positions starting around minimum wage and experienced writers earning higher wages plus potential bonuses. Their income can increase with certifications, technical knowledge, and performance in a busy service environment.
What are popular job titles related to Service Writing jobs in California? For Service Writing jobs in California, the most frequently searched job titles are:
What job categories do people searching Service Writing jobs in California look for? The top searched job categories for Service Writing jobs in California are:
What cities in California are hiring for Service Writing jobs? Cities in California with the most Service Writing job openings:
Service Writing jobs near you
Infographic showing various Service Writing job openings in California as of June 2026, with employment types broken down into 32% Full Time, 65% Part Time, 2% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $49,858 per year, or $24 per hour.
Automotive Service Writer

Automotive Service Writer

Prestige Auto Works

Sacramento, CA • On-site

$15 - $35/hr

Full-time

Medical, Retirement

Posted 3 hours ago

Job description

Are you a seasoned Automotive Service Writer with a passion for delivering exceptional customer experiences? Look no further! Prestige Auto Works, based in Sacramento, CA, is on the lookout for a dynamic individual to join our team and play a crucial role in our commitment to excellence. As a leading automotive service center, we pride ourselves on providing top-notch solutions to our valued customers, and we need your expertise to continue raising the bar.
At Prestige Auto Works, we not only offer our Automotive Service Writer a competitive wage ranging from $15 to $35 per hour, depending on experience, but we also believe in creating a work environment that values and rewards our team. Additionally, you'll enjoy the following benefits and perks:
  • Health benefits
  • 401(k) plan
  • Paid holidays
  • Paid sick days
  • Holiday bonuses
  • Summer BBQs that bring our team together

Join us in an atmosphere where your skills are recognized, and your contributions make a real impact. Don't miss this opportunity to thrive both professionally and personally!
YOUR DAY AS OUR AUTOMOTIVE SERVICE WRITER
Envision yourself as the linchpin of customer satisfaction at Prestige Auto Works every Monday through Friday between 8 AM and 5 PM. Your role as an Automotive Service Writer involves warmly greeting customers, attentively addressing their vehicle concerns, and translating their needs into detailed service orders with precision. Coordinating seamlessly with our skilled technicians, you order necessary parts promptly, ensuring a streamlined workflow. Your day is punctuated by exceptional phone skills, efficiently handling inquiries, and resolving customer concerns. By maintaining meticulous service records, you contribute to our commitment to excellence, leaving our valued customers consistently delighted with our outstanding service.
WHAT WE NEED FROM YOU
You might be a good fit for this role if you meet the following qualifications:
  • 5+ years of experience as an Automotive Service Writer
  • Valid driver's license and a clean driving record

WHAT SETS US APART AT PRESTIGE AUTO WORKS
Prestige Auto Works is Sacramento's premier independent automotive repair shop, specializing in European, imported, and luxury vehicles, with expertise in servicing all makes and models. Our skilled professionals are dedicated to delivering unparalleled service, and upholding core values such as honesty, positivity, responsibility, accountability, professional communication, trust, high ethical standards, and respect. Joining Prestige Auto Works means becoming part of a highly professional and family-oriented environment, where each team member is valued, supported, and appreciated. We prioritize fostering a positive workplace culture that seamlessly combines productivity with a strong sense of camaraderie. Our exceptional team enjoys competitive compensation, an attractive benefits package, and an environment where they can truly thrive and succeed. Join us today in shaping the future of automotive excellence!
READY TO APPLY?
Don't miss out on the opportunity to contribute to a thriving team, deliver outstanding service, and be part of a company that values your expertise and passion for excellence. Apply today with our quick and easy 3-minute, mobile-friendly initial application. We hope to meet you soon!
A clean criminal record is a prerequisite. Any job offer is contingent upon maintaining a clear background.

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