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Service Writer Jobs in Spokane, WA (NOW HIRING)

Raymond West

Field Service Technician

Spokane, WA · On-site

Raymond West is looking for a Field Service Technician to join our service team! The primary ... Excellent written and verbal communication skills * Ability to read, write and speak English ...

TekSky

Field Service Technician

Spokane, WA · On-site

... written and verbal are requirements of this position. Looking for experienced Field Service ... Technicians who will provide installation, start-up, repairs, and training of new equipment to our ...

Diamond Parking

Customer Service Representative

Spokane, WA · On-site

$16.25 - $22/hr

Parking Services Customer Service Representative Department: Operations Reports To: Operations ... Able to write and communicate effectively in one-on-one and small group settings. * Mathematical ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Spokane, WA

Service Writer information

See Spokane, WA salary details

$11

$24

$43

How much do service writer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for service writer in Spokane, WA is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $28.17 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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Service Writer jobs near you
Infographic showing various Service Writer job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $51,081 per year, or $24.6 per hour.

Findlay Honda Automotive Sales Consultant

Findlay Honda Spokane

Spokane, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Findlay is one of the largest & fastest growing automotive groups in the U.S.  We're seeking top sales talent to help grow our business and keep up with the high demand.

Our organization enjoys meeting new challenges every day. We are dedicated to addressing the wants, needs and requirements of today’s consumer. We pride ourselves on our commitment to the customer, as well as the communities we serve. We have deep roots in each of our markets and our employees are an extension of our core values every day. 

We are seeking a customer-oriented and results driven Sales Consultant. Our Sales Team sells with a consultative approach and are committed to creating a great buying AND ownership experience for our clientele. Currently part of the retail automotive space? Ready to take your career to the next level? Our competitive pay plans, fantastic scheduling options and team environment set us apart from the rest.

Candidates with direct experience working as a Sales Consultant, Service Writer, Finance Manager or BDC Manager are encouraged to apply.

Compensation: 

  • Commission 25% of net sales price per unit, plus bonuses

Benefits:

  • Great working environment
  • Paid Training
  • Generous incentive and bonus programs
  • Paid Vacations: 5 days after 1 year anniversary, 10 days after 2 year anniversary, and 15 days after 7 year anniversary
  • Holiday pay: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day if the Holiday does not land on a day in which the dealership and/or department is regularly closed or is a regularly scheduled day off.
  • Medical
  • Dental and Vision insurance
  • 401K

Responsibilities:

  • Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses
  • Be the expert. Know the in’s & the out’s of product offerings, optional packages & latest technology
  • Build relationships. You are responsible for creating customers for life
  • Perform high-quality and professional demonstrations
  • Work all showfloor and internet leads to ensure maximum performance   
  • Follow-up with buyers to ensure referral business
  • Learn to overcome objections and thrive in sales situations
  • Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses

Qualifications:

  • Available to work evenings & weekends
  • Previous sales experience
  • Drive for financial rewards
  • Professional, well-groomed personal appearance
  • High school diploma or equivalent
  • Valid in-state driver's license and automobile insurance.
  • Clean driving record

Apply