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Service Writer Jobs in Rio Rancho, NM (NOW HIRING)

Walmart

Auto Care Center Service Writer

Los Lunas, NM · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

Walmart

Auto Care Center Service Writer

Rio Rancho, NM · On-site

$14 - $27/hr

... services offered at Walmart. The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. Benefits ...

AutoSavvy

Service Advisor

Albuquerque, NM

$22/hr

Automotive Service Advisor - Monday-Friday - $22+ AutoSavvy AutoSavvy is the nation's largest and ... Write clear, detailed repair orders for technicians * Perform a visual inspection of vehicles and ...

AutoSavvy

Service Advisor

Albuquerque, NM · On-site

$22/hr

Automotive Service Advisor - Monday-Friday - $22+ AutoSavvy AutoSavvy is the nation's largest and ... Write clear, detailed repair orders for technicians * Perform a visual inspection of vehicles and ...

asburyauto

Service Manager

Albuquerque, NM · On-site

Must have 3+ years as an automotive Service Writer/Service Assistant Manager * Previous automotive Service Management experience is required * Must be able to manage in a fast paced work environment

asburyauto

Service Manager

Albuquerque, NM · On-site

Must have 3+ years as an automotive Service Writer/Service Assistant Manager * Previous automotive Service Management experience is required * Must be able to manage in a fast paced work environment

asburyauto

Service Manager

Albuquerque, NM

Must have 3+ years as an automotive Service Writer/Service Assistant Manager * Previous automotive Service Management experience is required * Must be able to manage in a fast paced work environment

CNM LLP

Grant Writer

Albuquerque, NM · On-site

$53K - $67K/yr

... services, and activities to the mission and goals of CNM, including CNM Foundation and CNM ... Proven grant writing experience. * Higher education experience preferred; nonprofit experience with ...

Chess

Grant Writer

Albuquerque, NM · On-site +1

$53K - $67K/yr

Helps to match grant related programs, projects, services, and activities to the mission and goals ... Proven grant writing experience. * Higher education experience preferred; nonprofit experience with ...

Asbury Automotive Group

Service Manager

Albuquerque, NM · On-site

Must have 3+ years as an automotive Service Writer/Service Assistant Manager * Previous automotive Service Management experience is required * Must be able to manage in a fast paced work environment

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All JobsService Writer JobsService Writer Jobs in Rio Rancho, NM

Service Writer information

See Rio Rancho, NM salary details

$10

$21

$38

How much do service writer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service writer in Rio Rancho, NM is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $25.14 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a Service Writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

How do service writers get paid?

Service writers typically earn a combination of base salary and commissions or bonuses based on sales, repairs, or customer satisfaction. They may also receive benefits such as health insurance and paid time off, and their pay can vary depending on experience, location, and the employer's compensation structure.

What are the key skills and qualifications needed to thrive as a Service Writer, and why are they important?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What Is a Service Writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Do service writers at car dealerships make commissions?

Service writers at car dealerships typically do not earn commissions; their compensation is usually salary-based or includes bonuses for meeting service department goals. Their role involves communicating customer needs and estimating repairs, and they often work in a customer service environment with standard working hours.

What skills do service writers need?

Service writers need strong communication skills to explain repairs and services clearly, as well as good customer service abilities to handle client interactions. They should have knowledge of automotive systems, basic technical understanding, and proficiency with computer software such as dealership management systems. Organizational skills and attention to detail are also important for accurately documenting work and parts orders.

What exactly does a service writer do?

A service writer acts as the primary point of contact between customers and the service department at an auto repair shop or dealership. They listen to customer concerns, create repair orders, communicate service needs to technicians, and provide cost estimates. Strong communication skills and knowledge of automotive systems are essential for this role.

What does a Service Writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs
What job categories do people searching Service Writer jobs in Rio Rancho, NM look for? The top searched job categories for Service Writer jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Service Writer jobs? Cities near Rio Rancho, NM with the most Service Writer job openings:
Service Writer jobs near you
Automotive Service Writer

Automotive Service Writer

Car Guys Inc.

Albuquerque, NM

$55K - $85K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 8 days ago

Job description

CarGuys Inc. -America’s #1 Automotive Recruiter
If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.
Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s
Currently we have a dealership in your area looking to hire Automotive Service Writers: THIS POSITION IS A COMMISSION BASED OPPORTUNIY WITH UNLIMTED EARNING POTENTIAL
These dealerships may offer:
Training provided
Top Performance Based Pay Programs.
Opportunity for Bonus Pay
State of the art facilities
A clean, fun safe working environment
Top shelf benefits including health, dental, retirement plans and more
Factory training and reimbursement for state and local certifications
Established customer base with a shop packed with hours available
Paid Vacation and PTO time
Employee Discounts including parts
Growth and advancement opportunities
Flexible work schedules
Long term job security
Job Requirements:
1. You must have some experience as a writer
2. State or Local certifications preferred.
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*You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.