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Service Writer Jobs in Reading, PA (NOW HIRING)

Moyer Auto Group

Experienced Service Advisor

Lebanon, PA · On-site

$65K - $85K/yr

Previous Service Advisor or Service Writing experience preferred * Strong customer service and sales skills * Ability to multitask in a fast-paced environment * Excellent communication skills (in ...

Moyer Auto Group

Experienced Service Advisor

Lebanon, PA · On-site

$65K - $85K/yr

Previous Service Advisor or Service Writing experience preferred * Strong customer service and sales skills * Ability to multitask in a fast-paced environment * Excellent communication skills (in ...

Superior Fleet Solutions

Service Foreman

Denver, PA · On-site

GENERAL Supervise and coordinate the activities of production mechanics and service writers. Provide support to the Branch and Shop in ensuring that all customer orders have been completed and ...

FleetPride, Inc.

Service Foreman

Denver, PA · On-site

GENERAL Supervise and coordinate the activities of production mechanics and service writers. Provide support to the Branch and Shop in ensuring that all customer orders have been completed and ...

GenServe LLC

Power Generator Technician

Lebanon, PA · On-site

Opportunities for Growth GenTech at GenServe are on the path of advancement into roles such as Gen Tech 4, Service Manager, Sales Rep, Service Writer, System Integrations, etc. depending on ...

FleetPride, Inc.

Mobile Service Technician III

Denver, PA · On-site

$26.50 - $35.50/hr

Review service story provided by service writers and determine tasks that need to be accomplished in order for the order to be completed in a timely manner. * File, grind, sand and smooth filled or ...

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Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Reading, PA

Service Writer information

See Reading, PA salary details

$11

$23

$40

How much do service writer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for service writer in Reading, PA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $26.78 per hour, depending on experience, location, and employer.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

Can you be a service writer with no experience?

Service writers can often start with little to no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is not always required for entry-level positions.

Does a service writer need a degree?

A service writer typically does not need a college degree but should have strong communication skills, basic automotive knowledge, and customer service experience. Some employers may prefer or require certifications or technical training related to automotive repair or service management.

How much does a service writer make?

A service writer's average salary in Texas typically ranges from $35,000 to $55,000 per year, depending on experience, location, and the size of the dealership or repair shop. Some service writers earn additional commissions or bonuses based on sales and customer satisfaction.
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For Service Writer jobs in Reading, PA, the most frequently searched job titles are:

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The top searched job categories for Service Writer jobs in Reading, PA are:

What cities near Reading, PA are hiring for Service Writer jobs?

Cities near Reading, PA with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Reading, PA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,516 per year, or $23.3 per hour.

Experienced Service Advisor

Moyer Nissan Inc

Wernersville, PA • On-site

$65K - $85K/yr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Moyer Auto Group – Family Owned & Operated

Moyer Auto Group is hiring an Experienced Service Advisor to join our high-volume service team. If you are driven, organized, and motivated by performance-based pay, this is an opportunity to earn strong income while building a long-term career with a stable dealership group.

Our top advisors earn $65,000 – $85,000+ per year through hourly base pay plus commission.

What You’ll Do

As a Service Advisor, you will own the customer experience from start to finish:

  • Greet customers promptly and professionally in the service lane
  • Listen carefully and document repair concerns accurately
  • Schedule and manage technician workflow efficiently
  • Present maintenance and repair recommendations clearly and confidently
  • Maximize technician productivity and maintain strong effective labor rates
  • Follow up with customers to ensure satisfaction
  • Coordinate service loaner vehicles when needed
  • Maintain high CSI scores and long-term customer relationships

This is a fast-paced position that requires attention to detail, organization, and strong communication skills.

Compensation & Benefits
  • $65,000 – $85,000+ annual earning potential
  • Hourly base pay + commission structure
  • 401(k) plan
  • Medical benefits
  • Paid time off & vacation
  • Paid training
  • Employee vehicle purchase program
  • Advancement opportunities within a 6-dealership group
  • Closed Sundays
  • Family-owned and operated company
  • Long-term job security
What We’re Looking For
  • Previous Service Advisor or Service Writing experience preferred
  • Strong customer service and sales skills
  • Ability to multitask in a fast-paced environment
  • Excellent communication skills (in person & phone)
  • Organized and detail-oriented
  • Professional appearance and demeanor
  • Clean driving record
  • Willing to work some Saturdays

Dealership experience is preferred, but strong customer-focused professionals are encouraged to apply.

Why Join Moyer Auto Group?

At Moyer Auto Group, every employee plays a critical role in our success. We are committed to delivering award-winning service to our community while providing real growth opportunities for our team members.

If you are motivated to earn, ready to take ownership of your work, and want to build a long-term career, we want to talk to you.

Apply today and take the next step in your automotive career.

Apply