ZipRecruiter

Log In

1

Service Writer Jobs in Merced, CA (NOW HIRING)

Jiffy Lube

Customer Service Advisor

Turlock, CA · On-site

$17/hr

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing ... Must possess the ability to effectively communicate in English, both verbally and in writing.

Chedraui USA

Service Clerk - 827 Turlock

Turlock, CA · On-site

$16.90/hr

Service Clerk - 827 Turlock 827 - Turlock Extra Starting Rate $16.90 per hour Do you? * Provide ... Write simple correspondence. * Effectively present information in one-on-one and small group ...

Smart and Final

Service Clerk - 827 Turlock

Turlock, CA · On-site

$16.90/hr

Service Clerk - 827 Turlock 827 - Turlock Extra Starting Rate $16.90 per hour Do you? * Provide ... Write simple correspondence. * Effectively present information in one-on-one and small group ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

previous pagenext page

Showing results 21-40

All JobsService Writer JobsService Writer Jobs in Merced, CA

Service Writer information

See Merced, CA salary details

$12

$25

$44

How much do service writer jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service writer in Merced, CA is $25.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $29.42 per hour, depending on experience, location, and employer.

What is the difference between Service Writer vs Service Advisor?

AspectService WriterService Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be beneficial
Work EnvironmentAuto repair shops, dealershipsAuto repair shops, dealerships
Job RoleRecords customer vehicle issues, writes repair ordersDiscusses vehicle issues with customers, recommends repairs
Customer InteractionPrimarily administrative, minimal technical discussionHigh customer interaction, technical explanations

Service Writer and Service Advisor roles often overlap, but Service Writers focus on documenting customer vehicle issues and creating repair orders, while Service Advisors engage more directly with customers to discuss repairs and recommend services. Both roles require good communication skills and industry knowledge, and they work closely within auto service environments.

How does a service writer typically collaborate with technicians and customers throughout a repair order?

A Service Writer acts as the communication bridge between customers and the service technicians. They are responsible for accurately documenting customer concerns, explaining recommended services or repairs, and ensuring technicians have clear instructions. Throughout the process, Service Writers update customers on the status of their vehicles and relay important feedback from technicians. Effective collaboration ensures smooth workflow, minimizes misunderstandings, and enhances customer satisfaction.

What skills and qualifications are needed to thrive as a service writer?

To thrive as a Service Writer, you need a solid understanding of automotive systems, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and customer relationship management (CRM) tools is often required. Exceptional communication, active listening, and problem-solving abilities help you effectively interact with customers and technicians. These skills ensure accurate service documentation, efficient workflow, and a high level of customer satisfaction in a fast-paced environment.

What is a service writer?

As a service writer, you are an automotive professional who works as a liaison between customers and a variety of automotive service providers, including mechanics, dealerships, and other related entities. You work as an advisor to explain to customers the repairs that may be needed on their vehicle and the suggestions being made by the mechanic. It is your job to ensure the customer gets only the services they need while paying a price appropriate to the costs of labor and parts. You must be an excellent communicator and knowledgeable about cars and the automotive industry.

Can you be a service writer with no experience?

Service writers can sometimes start with little or no experience if they have strong communication skills and a basic understanding of automotive or technical terminology. Employers may provide on-the-job training, and certifications like ASE can improve job prospects, but prior experience is often preferred for more advanced roles.

What qualifications do you need to be a service writer?

A service writer typically needs a high school diploma or equivalent, strong communication skills, and knowledge of automotive or technical terminology. Prior experience in customer service or automotive repair is often preferred, and familiarity with computer software like dealership management systems can be beneficial.

What does a service writer do?

A Service Writer acts as a liaison between customers and the service department in automotive or equipment repair shops. They are responsible for understanding customers' repair and maintenance needs, creating work orders, providing estimates, and communicating job status updates. Service Writers also coordinate with technicians to ensure repairs are completed accurately and on time. Their role is crucial for delivering excellent customer service and ensuring efficient workflow in the service department.
More about Service Writer jobs

What job categories do people searching Service Writer jobs in Merced, CA look for?

The top searched job categories for Service Writer jobs in Merced, CA are:

What cities near Merced, CA are hiring for Service Writer jobs?

Cities near Merced, CA with the most Service Writer job openings:

Service Writer jobs near you
Infographic showing various Service Writer job openings in Merced, CA as of August 2026, with employment types broken down into 74% Full Time, 18% Part Time, 4% Contract, and 4% Summer. Highlights an 100% In-person job distribution, with an average salary of $53,350 per year, or $25.6 per hour.

Field Service Technician

Pacific Material Handling Solutions Inc

Turlock, CA • On-site

Full-time

Re-posted 10 days ago

Job description

Description:

About us:


At Pacific Equipment Solutions, we’re committed to helping our clients run their businesses and warehouses with speed, efficiency, and accuracy. Our clients value top performance forklifts and trucks, and they want to ensure their vehicles are being used to increase productivity all around. With branches in Salinas, Hayward, Sacramento, Fresno, Modesto and Las Vegas, we represent some of the biggest names in the forklift industry including Hyundai, Noblelift, Comblift, and more.

Every member of PMHSI abides by our 5 key core values: satisfaction, urgency, inclusion, transparency and innovation.

About the role:


We are seeking a dedicated and skilled Field Service Technician to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing equipment at customer locations. This role requires strong technical skills, excellent problem-solving abilities, and a commitment to customer satisfaction.

Responsibilities:


· Installation: Setting up and testing new equipment to ensure it functions correctly.

· Maintenance: Performing routine checks and preventive maintenance to keep equipment in optimal working order.

· Repair: Diagnosing and fixing equipment issues by replacing parts or making necessary repairs.

· Troubleshooting: Using diagnostic tools and knowledge to identify the root cause of a problem.

· Customer service: Communicating with clients, explaining how to use products, and answering questions.

· Documentation: Completing accurate paperwork, work orders, and reports in a timely manner.

· Customer support: Follows up with customers, handles complaints, and ensures customer satisfaction.

· Collaboration: Collaborating with team members to improve service processes. Staying up to date on all industry trends and advancements in technology.

Requirements:

Candidate requirements:


· Experience: Proven experience as a Field Service Technician or similar role.

· Technical knowledge: Strong mechanical and electrical troubleshooting skills.

· Communication: Excellent verbal and written communication skills are essential for interacting with customers and staff.

· Customer service: The ability to provide friendly, professional, and patient service, especially when dealing with customer concerns.

· Organizational skills: The ability to manage multiple tasks, schedules, and work orders simultaneously. The ability to work independently and manage time effectively.

· Computer proficiency: Proficiency in using diagnostic tools and software.

· Driver’s License: A valid driver’s license and willingness to travel to client sites.

Education

requirements:


· A high school diploma or equivalent is typically required. Some technical or vocational training is a plus.

Experience

requirements:


· Requires a minimum of 2-5 years’ experience in the equipment service industry as a Field Service Technician or similar role.