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Service Advisor Jobs in Merced, CA (NOW HIRING)

Sierra Motors, Inc.

Service Advisor

Jamestown, CA

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Jiffy Lube

Customer Service Advisor

Turlock, CA · On-site

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service ...

Jiffy Lube

Customer Service Advisor

Turlock, CA · On-site

$17/hr

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA · On-site

$16.90 - $45/hr

Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ( $16.90 to $28.00 an hour ) * Hourly Production ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA · On-site

$16.90 - $45/hr

Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ( $16.90 to $28.00 an hour ) * Hourly Production ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA

$85K - $170K/yr

Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ( $16.90 to $28.00 an hour ) * Hourly Production ...

HMG Careers

Remote Sales and Service Advisor

Merced, CA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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All JobsService Advisor JobsService Advisor Jobs in Merced, CA

Service Advisor information

See Merced, CA salary details

$12

$27

$47

How much do service advisor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service advisor in Merced, CA is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.49 per hour, depending on experience, location, and employer.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.
More about Service Advisor jobs

What cities near Merced, CA are hiring for Service Advisor jobs?

Cities near Merced, CA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,964 per year, or $27.4 per hour.

Service Advisor

Sierra Motors, Inc.

Jamestown, CA

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 13 days ago

Job description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Must have professional Service Advisor experience !

At Sierra Motors we strive to make every customer a customer for life. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

What We Offer

  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated
  • Long term job security
  • Health and wellness
  • Flexible Work Schedule
  • Saturday Lunches
  • Discounts on products and services

Responsibilities

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensures that the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently

Qualifications

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check & drug screen

This a Great job for the right person, Hurry this Job wont last long ! 

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