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Service Advisor Jobs in Merced, CA (NOW HIRING)

Razzari Auto Center

Service Advisor

Merced, CA · On-site

SERVICE ADVISOR Razzari Auto Centers is looking for a motivated, customer-focused Service Advisor to join our team! If you're great with people, organized, and enjoy working in a fast-paced ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Sierra Motors, Inc.

Service Advisor

Jamestown, CA · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs ...

Jiffy Lube

Customer Service Advisor

Turlock, CA

$17/hr

Jiffy Lube Service Advisors are responsible for creating a positive guest experience and providing the highest level of customer satisfaction. During face-to-face customer interaction, the Service ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA

$85K - $170K/yr

Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ( $16.90 to $28.00 an hour ) * Hourly Production ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA · On-site

$16.90 - $45/hr

Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ( $16.90 to $28.00 an hour ) * Hourly Production ...

HMG Careers

Remote Sales and Service Advisor

Merced, CA · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera * Insurance license required or willingness to obtain one * Basic ...

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Service Advisor information

See Merced, CA salary details

$12

$27

$47

How much do service advisor jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for service advisor in Merced, CA is $27.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $31.49 per hour, depending on experience, location, and employer.

What is a service advisor?

A Service Advisor is an automotive professional who acts as the liaison between customers and the service technicians at a dealership or repair shop. They assess customer needs, explain recommended vehicle services or repairs, and provide cost estimates. Service Advisors also schedule service appointments, keep customers informed about the status of their vehicles, and ensure a high level of customer satisfaction throughout the repair process.

What does a service advisor do?

As a service advisor, your responsibilities are to address customer questions or concerns about car repair and suggest relevant repair and maintenance options. You may also estimate costs for the vehicle service, present customers with alternative auto solutions, and communicate with an auto repair technician to explain the customer’s requests. This career has both sales and customer service elements since your duties are to persuade customers to purchase the products and services offered by your auto repair center or dealership.

What are the key skills and qualifications needed to thrive as a service advisor, and why are they important?

To thrive as a Service Advisor, you need a solid understanding of automotive systems, customer service expertise, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), repair order software, and sometimes ASE certification can be highly beneficial. Excellent communication, active listening, and problem-solving skills help build trust and ensure customer satisfaction. These skills are crucial for accurately relaying information between customers and technicians, driving repeat business, and maintaining efficient service operations.

How does a service advisor typically collaborate with technicians and customers during the repair process?

As a Service Advisor, you serve as the main communication bridge between customers and the automotive technicians in the service department. You are responsible for accurately conveying customers' concerns to the technicians, keeping customers updated on the status of their vehicles, and explaining technical details or repair costs in an understandable way. Effective Service Advisors regularly consult with technicians to clarify diagnoses and repair requirements, ensuring transparency and customer satisfaction. This collaborative approach helps streamline workflow, minimize misunderstandings, and build long-term customer trust.

What is the difference between Service Advisor vs Service Writer?

AspectService AdvisorService Writer
CredentialsHigh school diploma; certifications like ASE or manufacturer-specific trainingHigh school diploma; customer service or automotive certifications beneficial
Work EnvironmentAutomotive service departments, interacting with customers and techniciansCustomer service areas within auto repair shops, dealerships, or service centers
Employer & Industry UsageUsed interchangeably in many shops; both roles involve customer communicationCommonly used term; focuses on writing repair orders and explaining services

Both Service Advisors and Service Writers play key roles in automotive service centers, focusing on customer communication and service process management. While their titles are often used interchangeably, Service Advisors may have broader responsibilities including sales and technical knowledge, whereas Service Writers primarily handle documentation and customer interactions. Understanding these differences helps in choosing the right career path or job search focus.

Do service advisors get paid more than mechanics?

Service advisors typically earn higher salaries than mechanics because they handle customer interactions, estimate repairs, and sell services, often earning commissions or bonuses. Mechanics usually receive hourly wages or flat rates for their technical work. Compensation can vary based on experience, location, and shop size.
More about Service Advisor jobs

What cities near Merced, CA are hiring for Service Advisor jobs?

Cities near Merced, CA with the most Service Advisor job openings:

Service Advisor jobs near you
Infographic showing various Service Advisor job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $56,964 per year, or $27.4 per hour.

Service Advisor

Razzari Auto Center

Merced, CA • On-site

Full-time

Re-posted 11 hours ago

Job description

NOW HIRING: SERVICE ADVISOR

Razzari Auto Centers is looking for a motivated, customer-focused Service Advisor to join our team!

If you’re great with people, organized, and enjoy working in a fast-paced automotive environment, we want to hear from you. As a Service Advisor, you’ll be the main point of contact between our customers and service technicians, helping ensure every customer receives an excellent service experience.

What You’ll Do:
• Greet customers and assist with their service needs
• Listen to customer concerns and accurately document repair requests
• Recommend maintenance and repairs based on vehicle needs
• Provide estimates and keep customers updated throughout the repair process
• Work closely with technicians to ensure repairs are completed accurately and on time
• Review completed work and invoices with customers
• Build lasting customer relationships through outstanding service
• Follow up with customers to help ensure their satisfaction

What We’re Looking For:
• Excellent communication and customer service skills
• Positive, professional attitude
• Strong organizational and multitasking abilities
• Comfortable working in a fast-paced environment
• Automotive knowledge is preferred
• Previous Service Advisor or dealership experience is a plus
• Valid driver’s license and acceptable driving record

Why Join Razzari Auto Centers?

At Razzari Auto Centers, we believe a great customer experience starts with a great team. We’re looking for someone who takes pride in helping customers, works well with others, and wants the opportunity to grow in the automotive industry.

Ready to join our team? Apply today!

Razzari Auto Centers
Merced, California

Razzari Auto Centers is an Equal Opportunity Employer.

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