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Service Writer Peterbilt Jobs (NOW HIRING)

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

Service Writer The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems.

Service Writer The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems.

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

The Larson Group Peterbilt is looking for an experienced Service Writer to join our dynamic team. The potential candidate will greet and consult service customers about their problems. This person ...

Service Writer

Elko, NV ยท On-site

Jackson Group Peterbilt is a family owned dealer group with facilities in multiple Pacific ... We are in search of a highly motivated, qualified service advisor to join our team. This location ...

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Service Writer Peterbilt information

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How much do service writer peterbilt jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for service writer peterbilt in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writer Peterbilt vs Service Advisor?

AspectService Writer PeterbiltService Advisor
CredentialsHigh school diploma, technical training, manufacturer certificationsHigh school diploma, technical training, manufacturer certifications
Work EnvironmentTruck dealerships, heavy-duty vehicle service centersAutomotive and truck service centers, dealerships
Industry UsageHeavy-duty trucks, commercial vehicle maintenancePassenger cars, trucks, commercial vehicles

Both Service Writer Peterbilt and Service Advisor roles require similar credentials and work in vehicle service environments. However, Service Writer Peterbilt specializes in heavy-duty trucks and commercial vehicles, often within Peterbilt dealerships, while Service Advisors may work across various automotive sectors. The roles are comparable in responsibilities, focusing on customer communication, service order management, and coordinating repairs.

What are the key skills and qualifications needed to thrive as a Service Writer at Peterbilt, and why are they important?

To thrive as a Service Writer at Peterbilt, you need strong knowledge of heavy-duty trucks, service procedures, and customer service principles, often supported by experience in the automotive or trucking industry. Familiarity with dealership management software (such as CDK or Reynolds & Reynolds), repair order systems, and parts catalogs is typically required. Excellent communication, organizational skills, and attention to detail help in effectively coordinating between customers, technicians, and parts departments. These skills ensure efficient service operations, accurate work order processing, and high customer satisfaction in a busy dealership environment.

What are Service Writers at Peterbilt?

Service Writers at Peterbilt are professionals responsible for acting as a liaison between customers and the service department. They listen to customer concerns about their trucks, document repair or maintenance requests, and communicate these needs to mechanics and technicians. Service Writers also provide estimates, schedule service appointments, and keep customers updated on the status of their vehicles. Their role is essential in ensuring customer satisfaction and efficient workflow in the service center.

What does a service writer do at a trucking company?

A service writer at a trucking company acts as the primary point of contact between customers and the service department. They document vehicle issues, prepare repair estimates, coordinate repairs with technicians, and communicate progress and costs to customers, often using computer systems and repair order software.

How does a Service Writer at Peterbilt typically collaborate with technicians and customers throughout a repair order process?

As a Service Writer at Peterbilt, you'll serve as a crucial liaison between customers and the service team. You are responsible for clearly communicating customer concerns to technicians, ensuring that repair orders are accurately created, and keeping customers updated on the status of their vehicles. Collaboration involves frequent consultations with technicians to clarify diagnostics, verify parts availability, and ensure work progresses on schedule. Effective communication and organizational skills are essential, as you'll often juggle multiple repair orders and coordinate with other departments to deliver excellent customer service.

Service Writer

FITZGERALD PETERBILT MANAGEMENT INC

Fancy Gap, VA โ€ข On-site

Full-time

Posted 20 days ago


Job description


Fitzgerald Peterbilt of Birmingham has an immediate need for a Service Writer

Fitzgerald Peterbilt currently employs over 150 employees throughout our various locations that include Huntsville, Birmingham, Gadsden, and Montgomery in Alabama, Bristol and Fancy Gap in Virginia and in Cookeville, Tennessee.

Fitzgerald Peterbilt offers an opportunity to grow with a committed team of Management! While offering amazing benefits.


The Job at a glance:

  • Write service orders and follow up with mechanics on specific job
  • Answer phone calls
  • Schedule appointments
  • Maintain a clean and welcoming work environment
  • Communicate repair need with customer(s)
  • Adhere to all company policy, procedure, safety and environmental rules

Qualifications:

  • A High School Diploma or GED
  • Class 8 truck knowledge preferred (not required)
  • Microsoft efficient (Excel, Word)
  • Effective communication skills

If this sounds like you and you are a team player and have a professional, positive, upbeat attitude we would love for you to join our growing team of professionals!