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Service Writer Peterbilt Jobs (NOW HIRING)

The Larson Group

Service Clerk

South Bend, IN · On-site

The Larson Group Peterbilt is looking for an experienced Service Clerk to join our dynamic team ... Assists the Service Manager, Service Writer, and Service Foreman in all clerical duties. * Ensures ...

Geis Dealer Group

Service Advisor

Kansas City, KS

$55K - $65K/yr

Ability to apply common sense when needed, while staying within Kansas City Peterbilt's guidelines. * Perform accurate and complete service write-ups. * Provide accurate documentation for all repair ...

Geis Dealer Group

Service Advisor

Saint Joseph, MO

$55K - $65K/yr

Ability to apply common sense when needed, while staying within Kansas City Peterbilt's guidelines. * Perform accurate and complete service write-ups * Provide accurate documentation for all repair ...

Geis Dealer Group

Service Advisor

Kansas City, KS · On-site

$55K - $65K/yr

Ability to apply common sense when needed, while staying within Kansas City Peterbilt's guidelines. * Perform accurate and complete service write-ups. * Provide accurate documentation for all repair ...

Geis Dealer Group

Service Advisor

Saint Joseph, MO · On-site

$55K - $65K/yr

Ability to apply common sense when needed, while staying within Kansas City Peterbilt's guidelines. * Perform accurate and complete service write-ups * Provide accurate documentation for all repair ...

Geis Dealer Group

Service Advisor

Kansas City, KS · On-site

$55K - $65K/yr

Ability to apply common sense when needed, while staying within Kansas City Peterbilt's guidelines. * Perform accurate and complete service write-ups. * Provide accurate documentation for all repair ...

The Larson Group

Service Clerk

South Bend, IN

The Larson Group Peterbilt is looking for an experienced Service Clerk to join our dynamic team ... Assists the Service Manager, Service Writer, and Service Foreman in all clerical duties. * Ensures ...

The Larson Group

Service Advisor

Lowell, AR

The Larson Group Peterbilt is looking for an experienced Service Advisor to join our dynamic team ... Instruct the following shift's service writer on any special instructions and appointments. * Keep ...

The Larson Group

Service Advisor

Lowell, AR · On-site

The Larson Group Peterbilt is looking for an experienced Service Advisor to join our dynamic team ... Instruct the following shift's service writer on any special instructions and appointments. * Keep ...

The Larson Group

Service Advisor

Lowell, AR · On-site

Service Advisor The Larson Group Peterbilt is looking for an experienced Service Advisor to join ... Instruct the following shift's service writer on any special instructions and appointments. * Keep ...

The Larson Group

2nd Shift Service Foreman

Portage, IN · On-site

The Larson Group Peterbilt is looking for an experienced Service Foreman to join our dynamic team ... Assists Service Writer in opening and completing Repair Orders and estimates. * Act as liaison ...

The Larson Group

Service Foreman

Lowell, AR · On-site

The Larson Group Peterbilt is looking for an experienced Service Foreman to join our dynamic team ... Assists Service Writer in opening and completing Repair Orders and estimates. * Act as liaison ...

The Larson Group

2nd Shift Service Foreman

Portage, IN · On-site

Service Foreman The Larson Group Peterbilt is looking for an experienced Service Foreman to join ... Assists Service Writer in opening and completing Repair Orders and estimates. * Act as liaison ...

The Larson Group

Service Foreman

Lowell, AR

The Larson Group Peterbilt is looking for an experienced Service Foreman to join our dynamic team ... Assists Service Writer in opening and completing Repair Orders and estimates. * Act as liaison ...

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Service Writer Peterbilt information

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$11

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$42

How much do service writer peterbilt jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for service writer peterbilt in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writer Peterbilt vs Service Advisor?

AspectService Writer PeterbiltService Advisor
CredentialsHigh school diploma, technical training, manufacturer certificationsHigh school diploma, technical training, manufacturer certifications
Work EnvironmentTruck dealerships, heavy-duty vehicle service centersAutomotive and truck service centers, dealerships
Industry UsageHeavy-duty trucks, commercial vehicle maintenancePassenger cars, trucks, commercial vehicles

Both Service Writer Peterbilt and Service Advisor roles require similar credentials and work in vehicle service environments. However, Service Writer Peterbilt specializes in heavy-duty trucks and commercial vehicles, often within Peterbilt dealerships, while Service Advisors may work across various automotive sectors. The roles are comparable in responsibilities, focusing on customer communication, service order management, and coordinating repairs.

What are the key skills and qualifications needed to thrive as a Service Writer at Peterbilt, and why are they important?

To thrive as a Service Writer at Peterbilt, you need strong knowledge of heavy-duty trucks, service procedures, and customer service principles, often supported by experience in the automotive or trucking industry. Familiarity with dealership management software (such as CDK or Reynolds & Reynolds), repair order systems, and parts catalogs is typically required. Excellent communication, organizational skills, and attention to detail help in effectively coordinating between customers, technicians, and parts departments. These skills ensure efficient service operations, accurate work order processing, and high customer satisfaction in a busy dealership environment.

What are Service Writers at Peterbilt?

Service Writers at Peterbilt are professionals responsible for acting as a liaison between customers and the service department. They listen to customer concerns about their trucks, document repair or maintenance requests, and communicate these needs to mechanics and technicians. Service Writers also provide estimates, schedule service appointments, and keep customers updated on the status of their vehicles. Their role is essential in ensuring customer satisfaction and efficient workflow in the service center.

What does a service writer do at a trucking company?

A service writer at a trucking company acts as the primary point of contact between customers and the service department. They document vehicle issues, prepare repair estimates, coordinate repairs with technicians, and communicate progress and costs to customers, often using computer systems and repair order software.

How does a Service Writer at Peterbilt typically collaborate with technicians and customers throughout a repair order process?

As a Service Writer at Peterbilt, you'll serve as a crucial liaison between customers and the service team. You are responsible for clearly communicating customer concerns to technicians, ensuring that repair orders are accurately created, and keeping customers updated on the status of their vehicles. Collaboration involves frequent consultations with technicians to clarify diagnostics, verify parts availability, and ensure work progresses on schedule. Effective communication and organizational skills are essential, as you'll often juggle multiple repair orders and coordinate with other departments to deliver excellent customer service.

Service Writer Advisor

HUNTER TRUCK SALES & SERVICE LLC

Scranton, PA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

★ NOW HIRING: Service Writer Advisor

At Hunter Truck, our people are the heart of everything we do, and we’re excited to grow our team! Since 1938, our family-owned Peterbilt dealership has built its reputation on integrity, teamwork, and outstanding service across Pennsylvania, West Virginia, New Jersey, and New York. If you’re looking for a place where your ideas matter, your growth is encouraged, and your work truly makes an impact, you’ll thrive here.

Come build your career with a team that invests in you from day one.

POSITION AT A GLANCE

Location: Scranton, PA
Position Type: Full-Time
Schedule: Monday through Friday, 7:00 AM to 3:30 PM
Address: 2900 Stafford Avenue, Scranton, PA 18505

WHAT YOU’LL DO

As a Service Writer Advisor, you’ll manage repair orders efficiently and accurately, ensuring all customer needs are documented and communicated. You will:

➤ Greet customers, sell needed work, write repair orders, and estimate repair costs
➤ Ensure proper payment type is selected and perform initial review of repair orders
➤ Communicate with technicians and update customers on repair progress
➤ Obtain authorization for additional work and maintain accurate repair documentation
➤ Administer warranty claims and policy adjustments in accordance with manufacturer guidelines
➤ Maintain repair order balance and assist parts/service departments as needed
➤ Handle customer inquiries, complaints, and scheduling professionally
➤ Maintain a clean and organized work area while adhering to all safety policies


WHAT YOU BRING

◆ Education & Experience: High school diploma/GED or one to three years of related experience and/or training, or an equivalent combination of education and experience.

◆ Certificates & Licenses: Valid Driver’s License required; must meet company insurability standards. Commercial Driver’s License preferred. PA Insurance Appraiser License preferred.

◆ Physical Requirements: Regular walking and frequent standing. Occasionally lift/move up to 50 lbs. Vision abilities include close, distance, color, peripheral, depth perception, and focus adjustment.


WHY WORK WITH US

► Your hard work earns real rewards with competitive pay and bonus opportunities
► Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
► 401(k) with company match because your future matters
► Competitive Paid Time Off and paid holidays!
► Your success is our priority. We offer training, mentorship, and advancement opportunities
► A supportive, team first culture where you’re never just a number
► A legacy of stability in a company that is family-owned and trusted since 1938


READY TO APPLY?

If you want a role where you're valued, supported, and able to grow, this is it.
Apply today and take the next step in your career.


Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.