1

Service Writer Peterbilt Jobs (NOW HIRING)

Service Foreman The Larson Group Peterbilt is looking for an experienced Service Foreman to join ... Assists Service Writer in opening and completing Repair Orders and estimates. * Act as liaison ...

Service Advisor

Auburn Hills, MI ยท On-site

$23 - $29/hr

Reefer Peterbilt is a second-generation family-owned medium & heavy-duty truck dealership looking ... Strong written and verbal communication skills * Self-motivated and willing to learn * Must pass ...

Service Advisor

Auburn Hills, MI ยท On-site

$23 - $29/hr

Reefer Peterbilt is a second-generation family-owned medium & heavy-duty truck dealership looking ... Strong written and verbal communication skills * Self-motivated and willing to learn * Must pass ...

Service Advisor

Auburn Hills, MI ยท On-site

$23 - $29/hr

Reefer Peterbilt is a second-generation family-owned medium & heavy-duty truck dealership looking ... Strong written and verbal communication skills * Self-motivated and willing to learn * Must pass ...

Why work for Peterbilt of Atlanta? Our People We're proud to have the best team across our ... Dressing professionally and being able to communicate well orally and in writing with customers ...

Why work for Peterbilt of Atlanta? Our People We're proud to have the best team across our ... Dressing professionally and being able to communicate well orally and in writing with customers ...

Service Advisor

Auburn Hills, MI ยท On-site

$23 - $29/hr

Reefer Peterbilt is a second-generation family-owned medium & heavy-duty truck dealership looking ... Strong written and verbal communication skills * Self-motivated and willing to learn * Must pass ...

Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information ... Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad ...

Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information ... Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad ...

Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information ... Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad ...

Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information ... Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad ...

Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information ... Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad ...

Service Advisor

Sumner, WA ยท On-site

$20 - $36/hr

Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information ... Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad ...

Write up customer's vehicle problems accurately and clearly in Decisiv, verify customer information ... Dobbs Peterbilt and Western Truck Center are equal opportunity employers that values a broad ...

next page

Showing results 1-20

Service Writer Peterbilt information

See salary details

$11

$24

$42

How much do service writer peterbilt jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for service writer peterbilt in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is the difference between Service Writer Peterbilt vs Service Advisor?

AspectService Writer PeterbiltService Advisor
CredentialsHigh school diploma, technical training, manufacturer certificationsHigh school diploma, technical training, manufacturer certifications
Work EnvironmentTruck dealerships, heavy-duty vehicle service centersAutomotive and truck service centers, dealerships
Industry UsageHeavy-duty trucks, commercial vehicle maintenancePassenger cars, trucks, commercial vehicles

Both Service Writer Peterbilt and Service Advisor roles require similar credentials and work in vehicle service environments. However, Service Writer Peterbilt specializes in heavy-duty trucks and commercial vehicles, often within Peterbilt dealerships, while Service Advisors may work across various automotive sectors. The roles are comparable in responsibilities, focusing on customer communication, service order management, and coordinating repairs.

What are the key skills and qualifications needed to thrive as a Service Writer at Peterbilt, and why are they important?

To thrive as a Service Writer at Peterbilt, you need strong knowledge of heavy-duty trucks, service procedures, and customer service principles, often supported by experience in the automotive or trucking industry. Familiarity with dealership management software (such as CDK or Reynolds & Reynolds), repair order systems, and parts catalogs is typically required. Excellent communication, organizational skills, and attention to detail help in effectively coordinating between customers, technicians, and parts departments. These skills ensure efficient service operations, accurate work order processing, and high customer satisfaction in a busy dealership environment.

What are Service Writers at Peterbilt?

Service Writers at Peterbilt are professionals responsible for acting as a liaison between customers and the service department. They listen to customer concerns about their trucks, document repair or maintenance requests, and communicate these needs to mechanics and technicians. Service Writers also provide estimates, schedule service appointments, and keep customers updated on the status of their vehicles. Their role is essential in ensuring customer satisfaction and efficient workflow in the service center.

What does a service writer do at a trucking company?

A service writer at a trucking company acts as the primary point of contact between customers and the service department. They document vehicle issues, prepare repair estimates, coordinate repairs with technicians, and communicate progress and costs to customers, often using computer systems and repair order software.

How does a Service Writer at Peterbilt typically collaborate with technicians and customers throughout a repair order process?

As a Service Writer at Peterbilt, you'll serve as a crucial liaison between customers and the service team. You are responsible for clearly communicating customer concerns to technicians, ensuring that repair orders are accurately created, and keeping customers updated on the status of their vehicles. Collaboration involves frequent consultations with technicians to clarify diagnostics, verify parts availability, and ensure work progresses on schedule. Effective communication and organizational skills are essential, as you'll often juggle multiple repair orders and coordinate with other departments to deliver excellent customer service.
2nd Shift Service Foreman

2nd Shift Service Foreman

The Larson Group

Portage, IN โ€ข On-site

Other

Medical, Dental, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Service Foreman

The Larson Group Peterbilt is looking for an experienced Service Foreman to join our dynamic team. Exercise direct supervision of mechanical personnel. Assist them when necessary in diagnosis of customer complaints and recommending needed repairs. Assist in greeting customers, writing repair orders, and estimating repair costs.

What We Offer:

  • Paid Time Off
  • Paid Holidays
  • Medical, Dental and Basic Life
  • 401K with employer contribution
  • Bi-weekly Pay Schedule
  • Opportunity for advancement and Career Development

Responsibilities:

  • Daily supervision of service technicians. Assigning work accordingly.
  • Managing tech's time on jobs. Ensuring techs maintain desired efficiency and productivity goals set by the Service Manager.
  • Maintain shop policy to keep below 2% of revenue.
  • Check and review work in progress and follow-up for completion as scheduled. Maintaining closure rate of under 15 days and max 5-day lag.
  • Inspect and, if necessary, road test vehicles to ensure work has been completed properly.
  • Ensure all safety rules and all TLG policies are followed at all times.
  • Resolve customer complaints, keep Service Manager informed of all customer complaints and technician problems.
  • Assist in maintaining a clean shop and making sure that special tools and shop equipment are in proper operating condition and being used correctly.
  • Assists Service Writer in opening and completing Repair Orders and estimates.
  • Act as liaison between customer and technicians.
  • Review repair orders to ensure all technicians have entered detail description of repair and T/S steps. All pictures and down loads are saved and attached to Paccar Solutions / Decisiv. Warranty parts have been properly tagged and saved.
  • Pre-plan parts requirements for each job ensure parts are available when needed.
  • Work with Service Manager and New and Used Truck Salespersons to ensure all sold trucks are prepared properly for the customer.
  • Perform other duties as assigned.

Qualifications:

  • Should possess a High School diploma.
  • A certificate or degree from a trade school is preferred, but not required.
  • Must possess or be able to obtain a CDL. Experience in a related field is required.

*Please note this is a safety-sensitive position

The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should contact Recruiting@tlgtrucks.com.