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Service Writer Cat Jobs (NOW HIRING)

In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of timecards. A quick yet ...

In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of timecards. A quick yet ...

In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of timecards. A quick yet ...

A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each ... The Service Writer receives incoming inquiries concerning the repairs of all types of equipment.

A big reason why Boyd CAT has been able to thrive for over a combined 150 years is our people. Each ... The Service Writer receives incoming inquiries concerning the repairs of all types of equipment.

Service Writer

East Syracuse, NY · On-site

$25 - $30/hr

Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the ... WebCatÒ, SirÒ, Cat PowerNetÒ, etc.). * Enter warranty repair order into the Warranty Management ...

New

Service Writer

South Royalton, VT · On-site

$23 - $34/hr

Service Writer At Hunter Truck, our people are the driving force behind our success. As one of the ... WebCatÒ, SirÒ, Cat PowerNetÒ, etc.). * Enter warranty repair order into the Warranty Management ...

Service Writer Advisor

Oxnard, CA · On-site

$16.90 - $25/hr

Service Coordinator - Quinn Company Quinn Company, your local Caterpillar dealer Oxnard, California $16.90 - $25.00 per hour Are you a highly organized, customer‐focused professional who excels at ...

Cat Sitter

Phoenix, AZ · On-site

$100 - $3.0K/mo

Service Types * Drop-ins: 30 / 45 / 60 minutes (1-3x daily) * Extended daytime visits: 2-8 hours ... Strong written communication * Comfortable working independently in clients' homes * Smartphone ...

Cat Sitter

Provo, UT · On-site

$100 - $3.0K/mo

Service Types * Drop-ins: 30 / 45 / 60 minutes (1-3x daily) * Extended daytime visits: 4-8 hours ... Strong written communication * Comfortable working independently in clients' homes * Smartphone ...

Service Types * Drop-ins: 30 / 45 / 60 minutes (1-3x daily) * Extended daytime visits: 2-8 hours ... Strong written communication * Comfortable working independently in clients' homes * Smartphone ...

Cat Sitter

San Jose, CA · On-site

$25/hr

Service Types * Drop-ins: 30 / 45 / 60 minutes (1-3x daily) * Extended daytime visits: 2-8 hours ... Strong written communication * Comfortable working independently in clients' homes * Smartphone ...

Service Types * Drop-ins: 30 / 45 / 60 minutes (1-3x daily) * Extended daytime visits: 2-8 hours ... Strong written communication * Comfortable working independently in clients' homes * Smartphone ...

Cat Sitter

Fort Worth, TX · On-site

$20/hr

Service Types * Drop-ins: 30 / 45 / 60 minutes (1-3x daily) * Extended daytime visits: 2-8 hours ... Strong written communication * Comfortable working independently in clients' homes * Smartphone ...

Cat Sitter

Queens, NY · On-site

$100 - $3.0K/mo

Service Types * Drop-ins: 30 / 45 / 60 minutes (1-3x daily) * Extended daytime visits: 2-8 hours ... Strong written communication * Comfortable working independently in clients' homes * Smartphone ...

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Service Writer Cat information

See salary details

$11

$24

$42

How much do service writer cat jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for service writer cat in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a service writer Cat?

A Service Writer Cat is a specialized customer service representative who works at Caterpillar (Cat) dealerships or service centers. Their main role is to act as a liaison between customers and the service department, helping to diagnose equipment issues, prepare work orders, and communicate repair estimates. They ensure customers understand the services required and keep them updated on the status of their machinery. Service Writer Cats must have strong knowledge of Caterpillar equipment, excellent communication skills, and the ability to manage multiple tasks efficiently.

What are the key skills and qualifications needed to thrive as a service writer at Caterpillar?

To thrive as a Service Writer at Caterpillar, you need a solid understanding of mechanical systems, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems (DMS), work order software, and parts inventory tools is essential. Strong communication, organizational skills, and the ability to multitask help you stand out in this customer-facing role. These skills ensure accurate service documentation, efficient workflow, and high customer satisfaction in a fast-paced environment.

How does a service writer at Caterpillar dealerships typically collaborate with technicians and customers during the repair process?

As a Service Writer at a Caterpillar dealership, you act as a key liaison between customers and the service team. You'll gather detailed information from customers about equipment issues, communicate these concerns clearly to technicians, and provide regular status updates to both parties. This role requires strong organizational skills to manage work orders, prioritize repairs, and ensure all parties are informed throughout the process. Effective collaboration helps minimize downtime for clients and fosters a positive service experience.

What are popular job titles related to Service Writer Cat jobs?

For Service Writer Cat jobs, the most frequently searched job titles are:

Infographic showing various Service Writer Cat job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

Anchorage, AK • On-site

N C Machinery
501 - 1,000 employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


N C Machinery rating

5.2

Company rating: 5.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

171st of 178 rated vehicle equipment hire


Job description

About this Position: Our Service Writer position is responsible for managing the administrative areas of our work orders and is an important role within our Alaska operations. This position works closely with our service supervisors to ensure that the work orders are accurate, complete and filed timely. In addition, our service writers update work order data and associated service hours by regularly entering data on CAT software, making airline reservations, data entry of timecards. A quick yet friendly approach is essential for this role where accuracy and attention to detail are desired.
Qualifications & Experience Needed: You will need to be experienced using Microsoft Office such as Outlook and Word and demonstrate a disciplined ability to work with limited supervision. The ideal candidate will have excellent verbal and written communication skills, must be able to read, write, and understand English, be self-motivated, have attention to detail, be results-oriented and have the ability to work in a stressful, busy environment that requires the handling multiple tasks on a regular basis.
We offer impressive Employee Benefits that include:
  • Medical, Dental, Vision insurance
  • Paid Vacation and Sick Time
  • 401k w/Company Match and Profit Sharing
  • Company paid Life, AD&D and Long-Term Disability Insurance

To apply for this unique position, please go to our web site at www.ncmachinery.com
Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. Harnish Group Inc. and Member Companies are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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