Service Tech Manager Jobs (NOW HIRING)

Amentum is seeking a IT Manager for a position on Kauai, HI. The Information Technology Manager (IT), under the direction of the Program Manager/Deputy Program Manager, is responsible for the overall management of the Information Technology Department as it supports the overall program. The successful candidate will provide technical based, project focused, management of Information Technology staff. This is inclusive of Information Technology systems and equipment, Security Systems Services, Fiber/Copper Cabling, Cyber Security documentation and compliance, Software Development, Network Engineering, Database Administration, Web Services, and Systems Administration.

Responsibilities:

• Operates within Corporate, DoD, DoN, PMRF, and Departmental IT governance policies, ensuring full compliance with cybersecurity, operational, and administrative directives.

• Exercise independent judgment to determine and implement contractually appropriate actions that align with mission objectives and IT service delivery requirements.

• Provides personnel management and leadership for the IT department, including staffing, mentoring, and conducting performance evaluations in accordance with contract and HR policies.

• Responsible for the day-to-day management of IT operations, ensuring that all systems and networks function smoothly.

• Supervise the entire IT staff, assign tasks, and monitor performance to maintain operational efficiency.

• Responsible and ensure appropriate staffing levels, including hiring, promotions, corrective actions, and disciplinary measures consistent with company policies and labor law standards.

• Ensure Americans with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC), Family & Medical Leave Act (FMLA), and workplace safety standards are considered in IT operations and staffing decisions.

• Serves as the primary interface between the IT department, Government stakeholders, and Senior Program Management Staff, ensuring alignment of IT services with operational priorities.

• Manages departmental budgeting, including cost accounting, forecasting, and execution of IT expenditures in compliance with contract and financial controls.

• Develops, maintains, and enforces Standard Operating Procedures (SOPs) and Departmental Internal Procedures (DIPs) to ensure consistent, auditable, and secure IT operations.

• Prepares and submits period reports to include Contract Data Requirements List (CDRL) items accurately and on schedule.

• Participates in contract proposals, negotiations, and modifications providing technical input and cost estimates as required.

• Maintains physical and inventory control of all assigned IT assets, including Government-furnished equipment (GFE), in accordance with DoD accountability standards.

• Leads the implementation of 5S and continuous improvement practices within the IT Department to enhance efficiency, safety, and organization.

• Manage cross-functional teams in a resource-constrained environment ensuring mission-critical support across multiple systems and platforms.

• Oversees and guides successful Risk Management Framework (RMF) and Platform IT (PIT) Certifications & Accreditation (C&A) Package development and submission.

• Performs additional duties as assigned in support of the PMRF mission and evolving contract requirements.

Physical Elements:

Lifting: Over - 50lbs

Positions: Walking/Standing; Crawling/Kneeling; Stooping; Sitting; Frequent climbing

Pushing/ Pulling: Over - 50lbs

Environmental: Customer Contact; Extended Work Day; Confined Work Area; Office Laboratory; Field Assignment

MINIMUM QALUIFICATIONS

Experience:

• Eight years' experience managing IT systems and personnel

• Good communication, including writing, presentation skills, speaking and active listening.

• Strong problem-solving, critical thinking and decision-making skills

• Advanced leadership and conflict management skills

• Must meet DoD 8570 IAM Level III equal to DoD 8140 Advanced. PMP certification is preferred

• Green Belt Certification is preferred

Education:

• Bachelor's degree from an Accredited University in IT Management, Cyber Security, Computer Science, IT Services, or other related scientific field is required or equivalent work experience.

• Must possess applicable certifications in accordance with DoD 8570.01M/DoDM 8140.03

SECURITY CLEARANCE
Applicants selected must be a US Citizen to apply for a Secret Security Clearance. Applicants selected either must currently possess a Secret clearance or will be subject to a government security investigation and must meet eligibility requirements to obtain clearance prior to commencement of employment and maintain a security clearance for access to classified information or Closed/Restricted Areas throughout duration of employment.

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language atLabor Laws Posters.