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Service Tech Manager Jobs in Springfield, MO (NOW HIRING)

jmark

Client Relationship Manager I

Springfield, MO · On-site

JMARK is an IT managed services provider headquartered in Springfield, Missouri, with a second office in Tulsa, Oklahoma, and numerous full-time remote employees spread throughout the country. The ...

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Service Tech Manager information

See Springfield, MO salary details

$30.9K

$75.3K

$154.2K

How much do service tech manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for service tech manager in Springfield, MO is $75,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $83,700.00 per year, depending on experience, location, and employer.
What cities near Springfield, MO are hiring for Service Tech Manager jobs? Cities near Springfield, MO with the most Service Tech Manager job openings:
Service Tech Manager jobs near you
Infographic showing various Service Tech Manager job openings in Springfield, MO as of June 2026, with employment types broken down into 21% Full Time, 69% Part Time, 3% Temporary, and 7% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $75,339 per year, or $36.2 per hour.

Executive Director of Information Technology

Digital Monitoring Products

Springfield, MO • On-site

Full-time

Re-posted 27 days ago

Job description

Description
Under limited supervision, the Executive Director of Information Technology is responsible for strategic decision making in the organizations technology offerings and aligning resources with the organizations short-term and long-term goals. This includes leadership of the DMP information technology team and software infrastructure team, as well as providing recommendations on technology offerings and resources across the organization.
Qualifications:
  • Bachelor's degree in Engineering, Computer Information Systems, Computer Science or related field, or equivalent experience.
  • 10+ years related experience, preferably in an executive role.
  • Proven expertise in high-scale infrastructure, such as cloud-based or hybrid environments handling large amounts of data or traffic.
  • Should be a strategic visionary with sound technical skills, analytical ability, good judgment and strong operational focus.
  • Demonstrated success implement AI initiatives within an organization.
  • Excellent verbal and written communication skills as well as excellent presentation skills.
  • Strong technical experience in systems administration, network management, cyber security and cloud server environments
  • Accept and benefit from constructive criticism.
  • Any other equivalent combination of training and experience.

Typical Duties and Responsibilities:
  1. Plan, develop, direct and evaluate the organization's technology status and performance.
  2. Present reports on the company's technology status, goals and progress.
  3. Research industry best practices and identify future technology opportunities. Identify technologies that can be used in the company's products and services.
  4. Provide strategic leadership and direction for all IT operations, ensuring alignment with quarterly and annual business priorities.
  5. Oversee the design, deployment, and maintenance of customer-facing infrastructure, including high-availability servers with a focus on performance, scalability, and uptime.
  6. Support the development and execution of enterprise-wide cybersecurity strategies, balancing regulatory compliance with evolving threat landscapes and modern digital practices.
  7. Drive the adoption and integration of AI technologies to improve operational efficiency, customer experience, and internal decision-making across departments.
  8. Ensure reliability and performance of IT systems supporting internal teams, including development environments, manufacturing environments, ERP systems and more.
  9. Establish, maintain and manage IT governance frameworks, including policies for data management, information security, vendor purchasing reviews, disaster recovery, and IT systems use (service provisioning, replacement, upgrades, etc.).
  10. Foster cross-functional collaboration with engineering, product, support, and executive teams to identify and implement technology solutions that enable innovation and agility.
  11. Manage IT budgets, staffing, and resource planning, balancing innovation with operational excellence and cost efficiency.
  12. Champion continuous improvement initiatives within the IT organization, incorporating best practices in DevOps, cloud infrastructure, system monitoring, and incident response.
  13. Represent IT leadership in executive discussions, communicating complex technical concepts in business terms to influence strategy and investment.
  14. Develop the team to meet the changing needs of users; train on new projects and technologies; conduct reviews, coaching and development. Identify areas for team development and make recommendations where needed.
  15. Assist in defining Security Council training objectives and opportunities. Develop and oversee high-level KPIs to monitor these. Assist in defining organizational training needs aligning with security.
  16. Observes and adheres to DMP Data Classification standards.
  17. Observe company policies. Continuously strives to find processes that create improved efficiency while maintaining conformance to requirements

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