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Service Tech Manager Jobs in Florida (NOW HIRING)

O'Keefe Media Group

IT Manager

West Palm Beach, FL · On-site

$91K - $112K/yr

Job Title: IT Manager Location: West Palm Beach, FL (On-Site) Department: Operations Reports To ... Deliver and maintain 99.9% uptime for communication services * Complete employee adoption * Zero ...

O'Keefe Media Group

IT Manager

West Palm Beach, FL · On-site

$91K - $112K/yr

Job Title: IT Manager Location: West Palm Beach, FL (On-Site) Department: Operations Reports To ... Deliver and maintain 99.9% uptime for communication services * Complete employee adoption * Zero ...

Centella

Information Technology Manager

Miami, FL · Hybrid

$90K - $111K/yr

Centella has over 50 years of reliable and trusted service in the advanced health care technology ... Manage the day-to-day operations of our IT team, including the helpdesk, network, servers ...

OLA Vacations

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Information Technology (IT) Manager

Fort Lauderdale, FL · On-site

$90K - $111K/yr

Manage IT vendors, service providers, and technology contracts. Software Development and SDLC Oversight * Oversee software development activities and ensure adherence to established SDLC ...

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Gastro Health

IT Manager - Support

Miami, FL

The IT Manager - Support will coordinate support services across all locations, ensuring adherence to service level agreements (SLAs) and company policies. This position also plays a key role in ...

Gastro Health

IT Manager - Support

Miami, FL · On-site

The IT Manager - Support will coordinate support services across all locations, ensuring adherence to service level agreements (SLAs) and company policies. This position also plays a key role in ...

Gastro Health

IT Manager - Support

Miami, FL · On-site

The IT Manager Support will coordinate support services across all locations, ensuring adherence to service level agreements (SLAs) and company policies. This position also plays a key role in ...

Residential Elevators

Service Tech

Tallahassee, FL · On-site

Helps conduct regular performance reviews, provide constructive feedback, and manage technician ... Helps oversee daily field service operations, including troubleshooting and resolving escalated ...

Butler Automotive Group

Service Tech

Jacksonville, FL · On-site

$80K/yr

Service Manager WHY JOIN OUR TEAM? -First year income potential of $80,000!! -Positive working environment, with a comfortable schedule, no Sundays -Generous compensation plan, with weekly, monthly ...

Butler Automotive Group

Service Tech

Jacksonville, FL · On-site

$80K/yr

Service Manager WHY JOIN OUR TEAM? -First year income potential of $80,000!! -Positive working environment, with a comfortable schedule, no Sundays -Generous compensation plan, with weekly, monthly ...

Residential Elevators

Service Tech

Tallahassee, FL

Helps conduct regular performance reviews, provide constructive feedback, and manage technician ... Helps oversee daily field service operations, including troubleshooting and resolving escalated ...

Butler Automotive Group

Service Tech

Jacksonville, FL · On-site

$80K/yr

Service Manager WHY JOIN OUR TEAM? -First year income potential of $80,000!! -Positive working environment, with a comfortable schedule, no Sundays -Generous compensation plan, with weekly, monthly ...

Butler Automotive Group

Service Tech

Jacksonville, FL · On-site

$80K/yr

Service Manager WHY JOIN OUR TEAM? -First year income potential of $80,000!! -Positive working environment, with a comfortable schedule, no Sundays -Generous compensation plan, with weekly, monthly ...

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Service Tech Manager information

What are the most commonly searched types of Service Tech jobs in Florida? The most popular types of Service Tech jobs in Florida are:
What cities in Florida are hiring for Service Tech Manager jobs? Cities in Florida with the most Service Tech Manager job openings:
Service Tech Manager jobs near you
Infographic showing various Service Tech Manager job openings in Florida as of June 2026, with employment types broken down into 43% Full Time, 49% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

IT Manager

O'Keefe Media Group

West Palm Beach, FL • On-site

$91K - $112K/yr

Full-time

Posted 10 days ago

Job description

Job Description
Job Title: IT Manager
Location: West Palm Beach, FL (On-Site)
Department: Operations
Reports To: Chief of Staff
About O'Keefe Media Group
O'Keefe Media Group (OMG) is a mission-driven investigative journalism organization dedicated to exposing corruption and abuse of power through fearless reporting, cinematic storytelling, and secure investigative operations. Our technology infrastructure is mission-critical, supporting journalists, editors, investigators, and executives who rely on dependable systems to operate at the highest level.
Position Summary
The IT Manager is responsible for ensuring that technology is never the reason O'Keefe Media Group fails to execute its mission. This role owns the reliability, security, and continuous improvement of the organization's technology infrastructure, communications systems, audiovisual equipment, and end-user support.
Success is measured by system reliability, operational readiness, cybersecurity, and the elimination of technical obstacles that interrupt journalism, production, or business operations.
Primary Outcomes
Deliver a Reliable Technology Environment
Ensure employees can perform their work without interruption by maintaining highly reliable networks, internet connectivity, workstations, servers, and business systems.
Success looks like:
  • Zero downtime during business operations
  • Stable internet connectivity throughout the facility
  • Rapid resolution of technical issues
  • Zero production delays caused by technology failures
  • Perform quarterly network performance audits

Build a Secure Technology Environment
Protect company personnel, communications, intellectual property, investigative material, and digital infrastructure through proactive cybersecurity practices.
Success looks like:
  • No preventable cybersecurity incidents
  • Remediate critical vulnerabilities within 48 hours
  • Deliver a multi-factor authentication policy and maintain 100% compliance
  • Strong access controls and user permissions
  • Quarterly security reviews, staff training, and risk mitigation

Optimize Company Communications
Implement and maintain communication platforms that improve collaboration while reducing friction across departments.
This includes platforms such as:
  • Microsoft 365
  • Google Workspace
  • VOIP systems
  • Internal messaging
  • Conference room technology

Success looks like:
  • Deliver and maintain 99.9% uptime for communication services
  • Complete employee adoption
  • Zero preventable communication failures
  • Standardized collaboration tools
  • Successfully implement new communication improvements as approved by leadership

Maintain Mission-Ready Production Technology
Ensure all conference rooms, podcast studios, livestream equipment, editing suites, and audiovisual systems remain fully operational and immediately available for production.
Success looks like:
  • Complete preventative maintenance on all A/V systems quarterly
  • Resolve production-critical equipment failures within one hour
  • Zero production cancellations or reschedules due to preventable IT failures
  • All field equipment inspected before field operation.

Improve Technology Infrastructure
Continuously evaluate, modernize, and simplify the organization's technology stack to increase efficiency while reducing costs and technical debt.
Success looks like:
  • Improved employee productivity
  • Reduced recurring technical issues
  • Lower long-term support costs
  • Technology scales with organizational growth

Deliver Exceptional Internal IT Support
Provide responsive, professional support that allows employees to stay focused on journalism rather than technology problems.
Success looks like:
  • Respond to critical support requests within 15 minutes
  • High employee satisfaction
  • Reduce repeat support requests to zero within 6 months

Standardize Technology Infrastructure
Create a scalable, secure, and standardized technology environment.
Success looks like:
  • Maintain an accurate inventory of 100% of company technology assets
  • Standardize workstation deployments for all employees
  • Ensure new employees are fully provisioned before their first day
  • Complete annual lifecycle replacement recommendations for aging equipment

Qualifications
  • Experience: 5+ years of progressive IT experience, including network administration, systems management, cybersecurity, and end-user support. Previous IT leadership or management experience preferred.
  • Technical Expertise: Strong knowledge of Microsoft 365, macOS, networking (firewalls, switches, Wi-Fi, VPNs), cloud services, VoIP, device management, backup and disaster recovery, and cybersecurity best practices.
  • A/V & Production Support: Experience supporting podcast studios, live streaming, conference room technology, video conferencing, and professional audio/video equipment. Ability to troubleshoot production-critical issues quickly.
  • Security: Demonstrated experience implementing cybersecurity controls, endpoint protection, access management, multi-factor authentication, and disaster recovery planning.
  • Education & Certifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Relevant certifications are a plus.
  • Core Competencies: Strong problem-solving, communication, and organizational skills with the ability to prioritize competing demands, lead technology improvements, and deliver reliable, secure systems that enable mission success.

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