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Service Support Supervisor Jobs in California (NOW HIRING)

Thermo Fisher

Sr Service Support Representative, SCA

Carlsbad, CA · On-site

$20 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sr Service Support Representative As part of the Thermo Fisher Scientific team, you'll discover ... Daily communication with Team, Supervisor, Sales, and other sections as needed. * Communicate ...

Lamps Plus

Store Customer Support

Laguna Hills, CA

Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Oceanside, CA · On-site

Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

LAMPS PLUS

Store Customer Support

Laguna Hills, CA · On-site

Description Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Laguna Hills, CA · On-site

Description Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Oceanside, CA

Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Oceanside, CA · On-site

Description Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

Lamps Plus

Store Customer Support

Laguna Hills, CA · On-site

Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the Sales ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

LAMPS PLUS

Store Customer Support

Oceanside, CA · On-site

Description Under the supervision of the Store Manager, Assistant Manager or Support Supervisor the ... Demonstrates exceptional customer service and focus. May assist with Customer Stock Checks ...

Marriott

Restaurant Support

Chula Vista, CA · On-site

$16.50 - $22/hr

Our Guest Service Support Experts take the initiative and deliver a wide range of services to make ... No supervisory experience. License or Certification: None At Marriott International, we are ...

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All JobsService Support Supervisor JobsService Support Supervisor Jobs in California

Service Support Supervisor information

What skills and qualifications are needed to be a service support supervisor?

To thrive as a Service Support Supervisor, you need strong leadership abilities, customer service expertise, and experience in support operations, often backed by a relevant degree or supervisory experience. Familiarity with customer relationship management (CRM) systems, help desk software, and workflow management tools is typically required. Excellent communication, conflict resolution, and team motivation skills help you effectively manage support teams and ensure customer satisfaction. These skills are crucial for maintaining service quality, resolving issues efficiently, and leading teams to achieve organizational goals.

What is the difference between Service Support Supervisor vs Customer Service Manager?

AspectService Support SupervisorCustomer Service Manager
Required CredentialsTypically a high school diploma or equivalent; some roles prefer post-secondary educationUsually a bachelor's degree in business, communications, or related field
Work EnvironmentSupervises support teams in call centers, technical support, or service departmentsOversees customer service teams across various channels, including calls, emails, and in-person interactions
Employer & Industry UsageCommon in tech, telecom, and service industriesWidely used across retail, hospitality, and corporate sectors
Common Search & Comparison IntentFocuses on support team management and technical issue resolutionCenters on customer satisfaction, service quality, and team leadership

The Service Support Supervisor primarily manages technical support teams and handles service issues, while the Customer Service Manager oversees overall customer satisfaction and service quality. Both roles require strong communication skills but differ in scope and industry focus.

What does a service support supervisor do?

A Service Support Supervisor oversees a team responsible for providing technical or customer support within an organization. They manage daily operations, ensure quality service delivery, handle escalated issues, and train support staff. Additionally, they monitor performance metrics, implement process improvements, and act as a liaison between customers and other departments to resolve complex problems. Their goal is to ensure customers receive timely and effective assistance while maintaining high standards of service.

What are common challenges faced by a service support supervisor, and how can they be managed?

A Service Support Supervisor often navigates challenges such as balancing team workloads, handling escalated customer issues, and adapting to rapidly changing service requirements. Effective management involves clear communication, prioritizing tasks, and providing regular training to team members. Building a supportive team culture and leveraging data-driven insights can also help address issues proactively, ensuring both customer satisfaction and team well-being.

What are popular job titles related to Service Support Supervisor jobs in California?

For Service Support Supervisor jobs in California, the most frequently searched job titles are:

What job categories do people searching Service Support Supervisor jobs in California look for?

The top searched job categories for Service Support Supervisor jobs in California are:

Service Support Supervisor jobs near you
Infographic showing various Service Support Supervisor job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Court Support Supervisor (South Bay/Chula Vista)

Aliance one

San Diego, CA • On-site

$19 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.
Job Description:
At AllianceOne we pride ourselves on living our corporate values of integrity, respect, professionalism, innovation and commitment. Due to growth in our business we are seeking talented professionals who will help us provide world class service to the consumers we work with and deliver exceptional results for the clients we serve.
Job Title: Court Support Supervisor (South Bay/Chula Vista Courthouse)
Hours: Availability required Monday- Friday 8:00 am - 5pm PST
Location: 500 3rd Ave Chula Vista, CA 91910 (On-Site Only)
Pay: $19.00- $20.00/hour dependent upon qualifications
Benefits:
Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!
Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.
Overview: Supervise AllianceOne court staff and perform all job functions in a friendly and professional manner.
Responsibilities:
  • Supervise Court staff.
  • Greet and assist consumers at the front counter in a pleasant and professional manner. Determine what action is to be taken to bring delinquent accounts to conclusion.
  • Interface and assist in the day to day requests, questions or problems over the phone or in person, from clients and staff.
  • Monitor all front office interactions with consumers for FDCPA and Company compliance.
  • Responsible for the daily and monthly accurate processing and balancing of all funds received in the Court. Interface balancing process as established with the Mission Valley office.
  • Investigate and track any "not in system" money taken at the Court with manual receipts. Coordinate with Client Service Manager for the disposition of these funds within 36 hours of receipt.
  • Train staff in specific money handling procedures established and FDCPA compliance.
  • Maintain security of consumer and client funds.
  • Assist and monitor the completion and documentation of correspondence and adjustments for accuracy and timeliness.
  • Immediately contact office manager, management or the human resources department if there are any non-compliance issues, questionable activities or inappropriate actions taken by any staff.
  • Report any complaints and resolutions to the Client Service Manager immediately.
  • Monitors time off with staff to assure adequate coverage. Coordinates Client Service Manager for coverage when necessary. Required to cover any shift, if coverage cannot be provided.
  • Assure completion of Support Desks on a weekly basis.
  • Conduct weekly meeting with staff for questions and training issues. Required to attend Supervisors meeting when scheduled.
  • Complete staff reviews and/or disciplinary actions in a timely manner.
  • Order supplies to assure timely delivery
  • Other duties as required.

Requirements:
  • Previous experience as a Collection Agent or Supervisor strongly desired.
  • High School Education or equivalent , college degree preferred
  • General computer skills with experience in working with Windows, and DOS.
  • Proficient in MS Office Suite
  • General computer skills with experience in working with Windows, and DOS.
  • General collection knowledge Administrative Competencies
  • Licensable in all applicable states and/or provinces
  • High School diploma or equivalent

#ZRA1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at recruiting@allianceoneinc.com.
Questions?
  • Please review our privacy notice available at the following www.allianceoneinc.com/careers
  • For additional information on AllianceOne visit our website at www.allianceoneinc.com

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