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Service Sales Representative Jobs in Ohio (NOW HIRING)

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Service Sales Representative information

See Ohio salary details

$21.9K

$58.4K

$103.2K

How much do service sales representative jobs pay per year?

As of Aug 24, 2026, the average yearly pay for service sales representative in Ohio is $58,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a service sales representative?

A Service Sales Representative is a professional responsible for selling services rather than physical products to customers or businesses. They often work in industries like maintenance, IT, utilities, or business solutions, and their role involves identifying client needs, presenting service offerings, and closing sales. Service Sales Representatives also maintain ongoing relationships with clients to ensure satisfaction and encourage repeat business. Strong communication and negotiation skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a service sales representative?

To thrive as a Service Sales Representative, you need strong sales acumen, customer relationship management, and a good understanding of the services offered, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems such as Salesforce, as well as proficiency in Microsoft Office Suite, is typically required. Excellent communication, negotiation, and active listening skills help build trust and effectively address client needs. These skills and qualities are crucial for meeting sales targets, ensuring customer satisfaction, and driving business growth.

How does a service sales representative typically collaborate with technical teams to deliver client solutions?

Service Sales Representatives often work closely with technical teams such as engineers or service technicians to ensure clients receive the right solutions for their needs. This collaboration involves gathering detailed information about client requirements, coordinating proposals, and facilitating smooth communication between the client and technical staff. By bridging the gap between customers and technical experts, representatives help translate customer needs into actionable service offerings, ensuring both customer satisfaction and successful project delivery.

What is the difference between Service Sales Representative vs Customer Service Representative?

AspectService Sales RepresentativeCustomer Service Representative
Primary RoleSell services and solutions to clients, generate new businessAssist customers, handle inquiries, resolve issues
Required SkillsSales techniques, product knowledge, communication skillsCommunication, problem-solving, customer support
Work EnvironmentOffice, client sites, sales meetingsCall centers, retail, office
Common CertificationsSales certifications, industry-specific licenses

The main difference is that Service Sales Representatives focus on selling services and expanding client accounts, while Customer Service Representatives primarily handle customer inquiries and support. Both roles require strong communication skills, but the Service Sales Representative emphasizes sales techniques and business development, whereas the Customer Service Representative centers on customer satisfaction and issue resolution.

How much is the salary of a service sales representative?

The average salary of a service sales representative typically ranges from $40,000 to $70,000 per year, depending on experience, industry, and location. Many roles also include commissions or bonuses based on sales performance, which can significantly increase total compensation.
Service Sales Representative jobs near you
Infographic showing various Service Sales Representative job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $58,418 per year, or $28.1 per hour.

Service Sales Representative

Brewer Garrett

Cleveland, OH

Full-time

Medical, Dental, Vision, Retirement

Re-posted 6 days ago

Job description

Location: Middleburg Heights, OH

Employment Type: Full-Time | Business-to-Business HVAC/MEP Service Sales

ABOUT US

We are a leading full-service building solutions provider specializing in HVAC, mechanical, and energy systems. Our teams combine engineering expertise, innovative technology, and a commitment to long-term client partnerships. We take pride in delivering high-quality service, supporting employee growth, and offering an environment where your contributions truly matter.

ABOUT THE ROLE

As a Service Sales Representative, you will nurture relationships with new and existing customers, identify service opportunities, and help clients improve comfort, efficiency, and reliability across their facilities. This role is ideal for someone who is driven, relationship-focused, and experienced in selling service agreements, maintenance programs, or mechanical/HVAC solutions. Your success directly contributes to our service growth and customer retention.

WHAT YOU'LL DO

  • Build and maintain strong relationships with commercial/industrial clients.
  • Identify service agreement opportunities and create customized service solutions.
  • Generate proposals, present recommendations, and close new business.
  • Partner with Service Operations teams to ensure seamless service delivery.
  • Conduct site visits to understand equipment condition and client needs.
  • Manage a pipeline of prospects and track activity and results.
  • Maintain a high level of industry and technical knowledge to support customer discussions.

QUALIFICATIONS

  • Experience in service sales, HVAC/mechanical contracting, building systems, or a related technical industry.
  • Strong communication and relationship-building skills.
  • Ability to identify customer needs and translate them into actionable service offerings.
  • Comfort working in a fast-paced environment with clear sales goals.
  • Valid driver's license; ability to visit customer sites as needed.

WHY JOIN US

  • Competitive base salary + uncapped commission opportunity.
  • Comprehensive benefits package (health, dental, vision, 401k).
  • Vehicle allowance or company vehicle (if applicable).
  • Growth opportunities within a rapidly expanding service division.
  • Supportive leadership, collaborative culture, and room to innovate.
  • Strong brand reputation and long-standing customer relationships.

BG is proud to be an EOE and Drug-Free Workplace.

Brewer-Garrett is an equal opportunity employer, all qualified job applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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